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Rider Guide >> Overview >> Contact BART

Contact BART

By E-mail: Use our customer comment form

 

By Postal Mail:

Pick up a postage-paid comment card from one of our Station Agents, or address your written correspondence to:

Customer Service
Bay Area Rapid Transit District
P.O. Box 12688
Oakland CA 94604-2688

By Telephone: Transit Information Center
6:00 a.m. to 11:00 p.m., seven days a week

Customer Service Representatives
8:30 a.m. to 5:00 p.m., Monday-Friday, 24/7 voice mail

 

Local Telephone Numbers

Oakland/Berkeley/San Leandro 510 465-2278
San Francisco/Daly City 415 989-2278
South San Francisco/San Bruno/San Mateo 650 992-2278
Concord/Walnut Creek/Lafayette/Antioch/Pittsburg/
Livermore/Orinda		 925 676-2278
Hayward/San Leandro/Fremont/Union City/Dublin/
Pleasanton 		510 441-2278
Richmond/El Cerrito 510 236-2278

 

BART Police
Emergency 911
Non-emergency 877 679-7000

 

Reporting Security, Safety or Hazardous issues
For urgent matters on BART dial 911, call (510) 464-7000, use the train intercom
or contact a station agent. For non-emergency matters, call (877) 679-7000.

 

TDD

 

510 839-2278

 

Elevator Availability

 

510 834-LIFT or 888 235-3828

 

Lost and Found

 

510 464-7090