BART is phasing out its EZ Rider card for fare payment this week and urges you to switch to the Clipper card (info at www.clippercard.com).
The shutdown of EZ Rider cards for fare payment begins on Wednesday, December 15 -- your EZ Rider card may not work at faregates in your station beginning on that day. The phaseout will be final on Wednesday, December 22, and no EZ Rider cards will work for any BART fare payment at that point.
The Clipper card is safe and convenient and works on AC Transit, SFMTA (Muni), Golden Gate Transit and Caltrain. You can add value to the card online, at ticket booths, add value machines in stations and at retailers. Sign up for a card at www.clippercard.com or pick one up at area retailers like Walgreens or at select transit agency ticket booths. (Find a full list of locations on the www.clippercard.com website.) We recommend that you sign up for the BART HVD (high value discount) product on the card in order to receive the same discount that has been available on EZ Rider. You can go to your EZ Rider online account information to learn how to close your fare payment account and request a refund of the balance.
You can also use your Clipper card now to pay for parking at BART. The easiest way to pay for daily parking is to link your Clipper card to EZ Rider parking. To link your card, go to https://ezrider.bart.gov/ezrider/. If you already have an EZ Rider card for parking, you can replace your EZ Rider card number with your Clipper card number by going to the EZ Rider website at https://ezrider.bart.gov/ezrider/. That way you can use your Clipper card to pay for parking. You do not have to set up a new account or receive a new hangtag.
If you have any issues with using your Clipper card, you can contact Clipper customer service at email@example.com or by phone at 877.878.8883. You can also find more information on the www.clippercard.com website.