Elevator Outage Options
IF PARKING GARAGE ELEVATORS (NORTH SIDE OF STATION/DUBLIN) ARE OUT OF SERVICE AND RIDER IS:
ARRIVING FROM THE STREET (rider cannot access station)
Rider should take the alternate parking garage elevator.
If the other elevator is unavailable, rider could take LAVTA Wheels to another station or request a Mitigation Trip.
ARRIVING FROM THE PLATFORM (rider cannot exit station)
Rider should take the alternate parking garage elevator.
If the other elevator is unavailable, rider could take LAVTA Wheels from another station or request a Mitigation Trip.
IF PARKING GARAGE ELEVATORS (SOUTH SIDE OF STATION/PLEASANTON) IS OUT OF SERVICE AND RIDER IS:
ARRIVING FROM THE STREET (rider cannot access station)
Rider should take the alternate parking garage elevator.
Time Added to Trip for Primary Mitigation Option: Minimal
If the other elevator is unavailable, rider could take LAVTA Wheels to another station or request a Mitigation Trip.
ARRIVING FROM THE PLATFORM (rider cannot exit station)
Rider should take the alternate parking garage elevator.
If the other elevator is unavailable, rider could take LAVTA Wheels from another station or request a Mitigation Trip.
IF PLATFORM ELEVATOR IS OUT OF SERVICE AND RIDER IS:
ARRIVING FROM THE STREET (rider cannot access trains)
Rider should take LAVTA Wheels to another BART station. The closest station is Dublin/Pleasanton.
Alternative Option: Rider can request a Mitigation Trip to another BART station. The closest station is Dublin/Pleasanton.
If the elevator at Dublin/Pleasanton is also out of service, rider could take LAVTA Wheels or the Mitigation Trip to another station.
ARRIVING FROM THE PLATFORM (rider cannot exit platform)
Rider should continue on BART to another station and take LAVTA Wheels to destination. The closest station is Dublin/Pleasanton.
Alternative Option: Rider can continue on BART to another station and request a Mitigation Trip to destination. The closest station is Dublin/Pleasanton.
If the elevator at Dublin/Pleasanton is also out of service, rider could take LAVTA Wheels or the Mitigation Trip from another station.
ENTERING WEST DUBLIN/PLEASANTON STATION
Check the status of out of service elevators ELEVATOR ALERTS
The train platforms at West Dublin/Pleasanton Station are located on the street level. Concourse area and pedestrian overpass level is on a raised platform
Only one elevator is needed to get from concourse level down to train platform level.
The elevator is located inside the paid area in the concourse level. Press “P” for train platform level.
At the train platform level, you will be approximately in the center of the train boarding area.
EXITING WEST DUBLIN/PLEASANTON STATION
The train platforms at West Dublin/Pleasanton Station are located on the street level.
Only one elevator is needed to get from the train platform level up to the concourse level.
The elevator is located approximately in the center of the train platform. Press “C” for street level.
When exiting the elevator, you will be inside the paid area.