Working with other local transit operators, BART provides ADA paratransit service to individuals whose disability prevents them from accessing, boarding, or riding BART trains. Service is provided by lift vans and sedans and is generally by reservation only. Service is available after the rider is certified as eligible under ADA guidelines. Contact the following agencies for information on requirements, certification, and reservations:
In San Francisco
MUNI
415-351-7000
In Eastern Contra Costa County
County Connection Link
925-676-7500
Tri Delta Transit
925-754-6622
In Western Contra Costa and Alameda Counties
East Bay Paratransit
510-287-5000
The Alameda County Transportation Improvement Authority (ACTIA) contributes to East Bay Paratransit through Measure B Sales Tax funds. 1.49% of the net revenues from the Measure B Sales Tax are allocated to BART and help support this ADA mandated paratransit in north and central Alameda County.
ACTIA has also funded a pilot project at East Bay Paratransit that allows for the hiring of a "rider care specialist" or social worker to work with individuals, agencies, and caregivers to solve difficult transportation issues. The pilot project will last through June 2008.
In Eastern Alameda County
Wheels
925-455-7565
In San Mateo County
Redi-Wheels
650-369-1797
