Privacy at the BART Website
Because we receive certain types of information from visitors to the BART website, we want you to understand the terms and conditions regarding the use of that information. The following privacy statement discloses what information we receive and how we use it.
What type of information does BART receive at its website?
The information we receive depends upon what you do when visiting this site. In general, we receive two types of information: The personal information you provide voluntarily, and aggregated information about users as a whole.
We may request personal information, e.g. when you submit comments, enter a contest, subscribe to an email list, plan a BART trip using your address or location, etc. This personal information may include your name, email address, phone number, street address, your location, etc. If you use BART's online employment application, we may request other types of personal information required to process your application.
We receive certain types of aggregated information about general activity at the BART website. This does not include personal information, but does include how many times the BART website is visited, which pages or search terms are requested most, what domain name visitors are coming from and the date and time of each visit.
How is this information used?
The personal information you voluntarily provide is used to fulfill your request, e.g. reply to your comments, enter you in a contest, subscribe you to an email list, plan your BART trip using your address or location, etc. BART does not share, sell, trade, or rent personal information to anyone, or disclose that information except: 1) When the purpose and manner of the disclosure has been disclosed to you prior to your providing the information, or 2) When disclosure is required by law.
The aggregated information we receive is compiled for statistical analysis and reporting. It helps us build a better website for you. For example, it helps us determine things like which areas of the BART website you like and don't like based on traffic to those areas, peak traffic hours, etc. BART may share aggregated information with third parties and include it in public records.
An IP address is unique string of numbers that is assigned to your computer by your Internet service provider. This number is logged automatically by our servers whenever you visit the site, along with the time of your visit and the pages you visited. Logging IP addresses is standard practice on the Internet and is done automatically by most sites. We use IP addresses to help diagnose and fix server and application problems and otherwise administer the site.
Kids: An Important Notice
In keeping with the Children's Online Privacy Protection Act, children under 13 years of age must have permission from a Parent or Legal Guardian before providing personal information as described above. BART will not knowingly receive personal information from children under 13 years of age who have not received prior Parental Consent. When Parental Consent has been obtained, BART will receive and use personal information from children as described on this page. Any personal information from a child stored by BART will be deleted upon written request from the child's Parent or Legal Guardian. Deletion requests should be addressed to:
San Francisco Bay Area Rapid Transit District
300 Lakeside Drive, 11th Floor
Oakland, CA 94612-3534 USA
By using the BART website, you consent to the collection and use of information as described above.