Welcome Aboard the Fleet of the Future
A New Era Begins
The first of 775 new BART train cars went into service on January 19th and are ready to take you on a quieter, cooler, and more comfortable ride. The new cars will help relieve crowding on the BART system. Here are some tips to help you navigate the Fleet of the Future.
|Accessibility Tips for the Fleet of the Future|
As the train pulls in, you may notice digital signs on the side and front of the train. These signs use high contrast amber text to show the train destination, and a blue, red, orange, yellow, or green block of color to indicate the route of the train—using the same colors as the BART system map. BART will also continue to display train destinations on the electronic signs above the platform and via audio announcements.
Navigating the System
Once on-board, check out the digital screen next to each side door. It has a dynamic system map and a “You Are Here” bubble that shows your train’s current position. The right-hand side of the screen shows next stop information and customer service messages. You may also see next stop information on an overhead digital sign at the end of the car, or hear it via new automated announcements.
More Priority Seats
Notice the green priority seats on your left as you enter the train. BART asks passengers to yield these seats to people with disabilities, seniors, and pregnant women. With the addition of the third door, the new trains have approximately 50% more priority seating.
New trains have 50% more doors for easier boarding and exiting. Decals on the train exterior mark doors that have wheelchair areas, multi-purpose space, and bike racks. Note that the location of the first and third door on each car will align with existing black squares on the platform but the platform is not yet marked to show where to wait to board a middle door. BART plans to install the new markers once 50 of the new cars are in service.
Tactile Directional Bars
Blind or low vision customers may continue to use existing “directional bars” at the center of the platform to identify a boarding location. At these locations, blind or low vision customers can board the first or third door of the new cars. (Middle door locations do not yet have directional bars. BART plans to seek input from the BATF on how best to mark these additional locations for blind customers.) When boarding, turn left for the priority seats or grab the floor-to-ceiling pole that is straight ahead.
The two wheelchair areas in each car are both located near the middle door to make it easier for passengers who use wheelchairs to travel together. Note that there are no floor-to-ceiling poles in this area to provide maximum accessibility for customers who use wheelchairs. Wheelchair areas are marked on the floor with the international disability symbol.
Different Riders, Different Needs
BART knows that different riders have different needs. Seat back handles and vertical poles help riders stand up or lower themselves into the new, higher seats. These new seats have more room underneath for service animals or carry-on luggage. Overhead straps are available to support standing passengers. And vertical bars and floor-to-ceiling poles provide a place to hold on to as the train starts or stops for passengers who are unable to reach overhead straps.
Assisted Listening Hearing Loop
The center area of each car has a hearing loop system (indicated by a decal on the train interior) for riders who use hearing aids or cochlear implants. The range of this system covers approximately the center 1/3 of the train car. This system is one of the first of its kind in a moving public transit vehicle. Please consult your audiologist for optimal device settings.
Evacuation information is posted at the ends of each car. In the event of an evacuation, the train operator will make an announcement and information may also appear on the digital displays. Emergency features, located throughout the car, are indicated by red signs that can glow in the dark. Please note the location of emergency features such as fire extinguishers and ladders near car ends, and manual door release handles and intercoms near each door area.
Digital cameras, onboard all cars, help deter crime, but alert riders are always the best defense. Please report any suspicious packages or activity to BART Police: (510) 464-7000 or through the BART Watch app available for your mobile device.
Feedback is Welcomed
After you take a ride on the Fleet of the Future, please tell us about your experience at firstname.lastname@example.org. We welcome your feedback.
Meet the Fleet: An In-depth Look at New Car Features
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