Contact BART Police

DO NOT REPORT IN-PROGRESS CRIMES/INCIDENTS on this site. For urgent matters on BART dial 911, call (510) 464-7000, use the train intercom or contact a station agent.


BART Police Department Information:


877.679.7000 To call any of the persons or sections below, call this toll-free number and follow the prompts or dial the last four digits of any number listed.

BART Police Dispatch Center:



Chief of Police:


Carlos Rojas, 510.464.7022

Chief's Adjutant / Spokesperson:


Contact the on-duty Watch Commander at 510.464.7020

Police Administrative Analyst:


Cheryl Rinker 510.464.7067,

CALEA Manager: 

Matt Cromer 510.464.7070,

BART General Information:




Professional Standards:


To report alleged misconduct or to commend any BART Police employee, call 510.464.7029, or email To download the Commendation and Citizen Complaint Forms (available in 5 languages), visit the "How To's" section of this web page.

Professional Standards & Training Deputy Chief:


Jeffrey Jennings 510.464.7066

Internal Affairs Lieutenant:


Paul Kwon 510.464.7031,

Training Lieutenant:


Randall Gregson, 510.464.7686,

Personnel and Training Sergeant:


Carolyn Perea, 510.464.7030,



510.464.7073 or check out the BPD employement page or to obtain information on becoming a BART Police Officer or civilian employee.


Operations Deputy Chief:


Lance Haight 510.464.7027

24-hour Watch Commanders Office:



Zone - Public Service Areas (PSAs)


Zones are large geographical areas within the BART District.
Those zones are divided into Public Service Areas.

Zone 1/Headquarters Downtown & Central Oakland


Lieutenant Michael Hayes, 510.464.7061,
PSA 1: West Oakland, 12th Street, 19th Street, McArthur and Rockridge
PSA 2: Lake Merritt, Fruitvale and Coliseum

Zone 2/Contra Costa County and City of Berkeley


Zone 2 R-Line Lieutenant Steve Coontz, 510.464.7064,

PSA 1: Richmond, El Cerrito Del Norte, El Cerrito Plaza
PSA 2:  North Berkeley, Downtown Berkeley and Ashby

Zone 2 C-Line Lieutenant Steve Coontz, 510.464.7064,

PSA 3: Orinda, Lafayette, Walnut Creek and Plesant Hill
PSA 4: Concord, North Concord and Pittsburg/Bay Point

Zone 3/Alameda County


Lieutenant Michael Hayes, 510.464.7061,

PSA 1: San Leandro, Bay Fair, Castro Valley, West  Dublin/Pleasanton, Dublin/Pleasanton
PSA 2: Hayward, South Hayward, Union City, Fremont

Zone 4/City of San Francisco


Lieutenant Gil Lopez, 415.678.4010,

PSA 1: Embarcadero, Montgomery, Powell, Civic Center
PSA 2:  16th Mission, 24th Mission, Glen Park, Balboa Park

Zone 5/San Mateo County


Lieutenant Aaron Ledford, 415-678-4014,

PSA 1: Daly City, Colma and South San Francisco
PSA 2: San Bruno, San Francisco Airport, Millbrae

Community Oriented Policing Office:


CSO Michele Lazaneo, 510.464.7052,

Criminal Investigations Lieutenant:


Terence McCarty, 510.464.7081,

Criminal Investigations Sergeant:


Contact John Power, 510.464.7049, to obtain or supply information regarding a BART Police Investigation.

Criminal Investigations Information Line:


Toll free 877.679.7000 x7040 or 510.464.7040.
General information or tip line for criminal investigations within the BART system.

Crime Analysis Officer:


Ken Dam 510.464.7096,
To obtain criminal statistics and crime information.


Support Services Deputy Chief:


Ed Alvarez (Acting), 510.464.7080, 

Support Services Lieutenant:


Chris Vogan (Acting), 510.464.7054,

Manager of Security Programs:


Lieutenant Kevin Franklin, 510.464.7077,

Administrative Traffic Supervisor:


Jason DeVera 510.464.7385,
To obtain traffic and parking information.

Administrative Services Supervisors:


Frances Cheung 510.464.7072,
Justin Morgan 510.464.7787,

Police Records:


510.464.7032 or 510.464.7034
To obtain a copy of a BART Police Report.

Property and Evidence:


To retrieve property held by the BART Police.



To obtain information about warrants held by BART Police.