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Send us an email | |
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Pick up a postage-paid comment card from a Station Agent or write: Customer Service |
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Transit Information Operators are available 8:00 a.m. to 9:00 p.m., seven days a week. Automated schedules, fares and real-time information is available 24/7. |
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| Local Telephone Numbers | ||
| Oakland/Berkeley/San Leandro | 510 465-2278 | |
| San Francisco/Daly City | 415 989-2278 | |
| South San Francisco/San Bruno/San Mateo | 650 992-2278 | |
| Concord/Walnut Creek/Lafayette/ Antioch/Pittsburg/Livermore/Orinda |
925 676-2278 | |
| Hayward/San Leandro/Fremont/ Union City/Dublin/Pleasanton |
510 441-2278 | |
| Richmond/El Cerrito | 510 236-2278 | |
| All other locations | 510 465-2278 | |
| Comments and Complaints | ||
| 8:30 a.m. to 5:00 p.m., Monday-Friday, 24/7 voice mail | 510 464-7134 | |
| BART Police | ||
| Emergency | 911 | |
| Non-emergency | 877 679-7000 | |
| Complaints About BART Police | ||
| Office of the Independent Police Auditor | 510 874-7477 | |
| Reporting Security, Safety or Hazardous issues For urgent matters on BART dial 911, call (510) 464-7000, use the train intercom or contact a station agent. For non-emergency matters, call (877) 679-7000. |
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| TDD | 510 839-2220 | |
| Elevator Availability | 510 834-LIFT or 888 235-3828 | |
| Lost & Found | 510 464-7090 or http://www.bart.gov/lostandfound |
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| Graffiti Hotline | 510 464-6740 | |
