Elevator Outage Options and Accessible Path for Fruitvale Station

Elevator Outage Options

IF PLATFORM 1 (DUBLIN/PLEASANTON, BERRYESSA/NORTH SAN JOSÉ) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)
    • Rider should backtrack to Lake Merritt and board desired train. Use Platform 2 elevator. 
    • Alternative Option: Rider can take AC Transit to another BART station. The closest station is Lake Merritt.
    • If the Platform 2 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip.
  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)
    • Rider should continue on BART to Coliseum and back to Fruitvale on next train. Exit using Platform 2 elevator.
    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is Lake Merritt.
    • If the Platform 2 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip.

IF PLATFORM 2 (RICHMOND, DALY CITY) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)
    • Rider should backtrack to Coliseum and board desired train. Use Platform 1 elevator.
    • Alternative Option: Rider can take AC Transit to another BART station. The closest station is Lake Merritt.
    • If the Platform 1 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip.
  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)
    • Rider should continue on BART to Lake Merritt, then backtrack to Fruitvale on next train. Exit using Platform 1 elevator.
    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is Lake Merritt.
    • If the Platform 1 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip.

Entering Fruitvale Station

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at Fruitvale Station are located on a raised platform. Concourse level is on the street level.

There are two separate elevators for either San Francisco, Richmond bound trains or Berryessa/North San José, Dublin/Pleasanton bound trains. Both separate elevator doors open inside the paid area. Press “P” for train platform level.

At the train platform level, from either elevator, you will be approximately at the center of the boarding area.

Exiting Fruitvale Station

The train platforms at Fruitvale Station are on located on a raised platform.

There are two separate elevators for either San Francisco, Richmond bound trains or Berryessa/North San José, Dublin/Pleasanton bound trains located approximately at the center of the train platform. Press “S” for street level.

When exiting the elevator, from either elevator, you will be inside the paid area.

Image removed.

Fruitvale station accessible path