Paratransit Service

Working with other local transit operators, BART provides Americans with Disabilities Act (ADA) paratransit service to individuals whose disability prevents them from accessing, boarding, or riding BART trains. ADA service is provided by lift vans and is by reservation only. ADA service is available after the rider is certified as eligible under ADA guidelines.

Contact the following agencies for information on requirements, certification, or reservations:

Paratransit operations information (Alameda County):

Paratransit operations information (Contra Costa County):

Paratransit operations information (San Francisco County):

Paratransit operations information (San Mateo County):

Please contact Customer Access and Accessibility Department at (510) 874-7366 to speak to, Elena Van Loo or email, [email protected]. BART will do its best to provide the requested alternative format within a reasonable time.