New! Monthly Ridership Reports
Ever wonder how many people travel between Balboa Park and Fruitvale stations on a typical weekday? How about how many people go to Powell Street Station on Sundays in June? We’ve got the answers right here on our Monthly Ridership Reports page. Read more ...
Other Ridership Reports
Annual Report / Financial Information
You'll find BART's Annual Report, and other finanical documents including the operating budget, sales tax revenue figures, Short Range Transit Plan/Capital Improvement Program and more in the BART Financials section.
Report to Congress
The 2010 Report to Congress (395k .pdf) provides a local perspective on where increased federal investments are needed and how those additional resources will help achieve national goals to increase mobility and economic productivity — as well as reducing our carbon emissions and dependence on foreign oil.
Station Profile Study
The Station Profile Study (3.1MB .pdf) and Station Profile Study Maps provide a snapshot of weekday BART customers at each individual BART station and for the overall system. This information is drawn from the spring 2008 comprehensive weekday survey of randomly selected BART customers. The purpose of this effort is to better understand customers' current travel needs and to anticipate their future requirements. This study updates information last collected in 1998. You can read more about the study, and download maps of travel patterns at the regional, county and station level, on the Station Profile Study page.
Customer Satisfaction Survey
BART customers are surveyed every two years by an independent research firm to determine how well the District is meeting customer needs and expectations. BART management and staff use the surveys to focus on specific service areas that are important to customers. The 2012 BART Customer Satisfaction Survey (.pdf) is based on 6,700 questionnaires completed by BART customers while riding on randomly selected BART cars during all hours of operation on weekdays and weekends
Quarterly Performance Reports
These reports track a number of performance indicators including service reliability, passenger environment indicators, train cleanliness, customer complaints, crime and more.
BART Quarterly Performance Report 2013 Q3 (1752k .pdf)
BART Quarterly Performance Report 2013 Q2 (1682k. pdf)
BART Quarterly Performance Report 2013 Q1 (1643k .pdf)
BART Quarterly Performance Report 2012 Q4 (1717k.pdf)
BART Quarterly Performance Report 2012 Q3 (1686k .pdf)
BART Quarterly Performance Report 2012 Q2 (1705k .pdf)
BART Quarterly Performance Report 2012 Q1 (1679k .pdf)
Energy Efficiency Assessment
The PG&E Energy Efficiency Assessment (.98 MB .pdf) of BART train cars was conducted by Pacific Gas & Electric (PG&E) to help identify, analyze, and serve as a “roadmap” for defining and implementing cost- effective energy efficiency and modernization measures, demand response opportunities, and potential self-generation opportunities (including renewables and cogeneration).