Use the form below to contact Customer Services to give feedback and to alert BART to something that needs attention. You may also use this form to report concerns or feedback about service and projects.
To report a crime or dangerous activity on BART, call 911 or BART Police dispatch at (510) 464-7000, text BART Police at 510-200-0992. You can also use the free BART Watch app, this webform, or use the train intercom or contact a station agent.
BART does not handle Clipper Customer Service as it is a regional card managed by the MTC. Contact Clipper here.
For quick information visit our Frequently Asked Questions (FAQ) and our Parking FAQ.
* denotes required field.