BART seeks feedback on transition to Clipper-only sales in stations

10.07.19

BART seeks feedback on transition to Clipper-only sales in stations

Clipper only postcard

Clipper only postcard, Spanish and Chinese

BART has launched an online survey and a series of in-station outreach events aimed at gathering feedback on our transition to Clipper-only sales in stations next year.

Move to Clipper-only Sales

Because the region has prioritized the use of Clipper as the Bay Area’s all-in-one transit card administered by the Metropolitan Transportation Commission, BART is working to move toward a Clipper-only fare payment system. While magstripe paper tickets will no longer be available for purchase at BART ticket vending machines, riders will still be able to use paper tickets to enter or exit through fare gates at all stations.  Riders will also be able to add enough fare to a paper ticket to exit a station using add fare machines located inside the paid area of each station.

Pilot Program

BART rolled out a pilot program(link) in August and September 2019 that eliminated the sales of paper tickets at four stations (19th Street, Embarcadero, Powell Street and Downtown Berkeley). The BART to Antioch stations, Pittsburg Center Station and Antioch Station, never had vending machines that dispense paper tickets. They opened in May 2018 with machines that dispense Clipper cards only. Adult Clipper cards have a one-time acquisition fee of $3.

In-Station Events

Please join us at an in-station event or fill out the survey starting October 7th. Our staff can help you with any questions at the in-station events. Your feedback is important to us.

Online Survey

Take the survey online at bart.gov/clipperonly 

The survey closes October 25th.