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Safe Trips to BART: An Action Plan for Safer Roadways
BART fares increased 5.5% on January 1, 2025
BART fares will increase January 1, 2025, to keep pace with inflation so that the agency is able to pay for continued operations and to work toward restoring financial stability. BART's current funding model relies on passenger fares to pay for operations.
Fares will increase 5.5 percent on New Year’s Day. The increase is tied to the rate of inflation minus a half-percentage point. It’s the second such increase – the first took effect January 1, 2024.
The average fare will increase 25 cents, from $4.47 to $4.72. BART's fare calculator and Trip Planner have been updated with the new fares for trips with the date 1/1/25 and beyond. Riders can learn how the increase will affect their travels by entering a 2025 date for their trip.
“We understand that price increases are never welcome, but BART fares remain a vital source of funds even with ridership lower than they were before the pandemic,” said BART Board Vice President Mark Foley. “My Board colleagues and I voted in June 2023 to spread necessary fare increases over two years rather than catching up all at once. At the same time, we voted to increase the Clipper START means-based discount from 20 percent to 50 percent to help those most in need.”
The fare increase is expected to raise about $14 million per year for operations. Combined with the previous year’s fare adjustment, BART will use this $30 million per year to fund train service, enhanced cleaning, additional police and unarmed safety staff presence, and capital projects such as the Next Generation Fare Gates project.
Discounts available for those who are eligible
The regional Clipper START program is an important resource for low-income riders of BART and other Bay Area transit systems. The program is for adult riders with a household income of 200% of the federal poverty level or less. Administered by the Metropolitan Transportation Commission, program participants receive a personalized Clipper card that cuts half the cost of fares on more than 20 transit systems.
- Limited income riders get 50% off with Clipper START.
- Youth 5-18 years old get 50% off with a Youth Clipper card.
- Seniors 65 and over get 62.5% off with a Senior Clipper card.
- The RTC Clipper card is a version of Clipper created for passengers under 65 with qualifying disabilities to provide 62.5% off.
Regular, predictable increases a long-term strategy
January’s fare increase is the latest adjustment in a strategy to provide BART funding while providing riders predictable, scaled changes to the costs of riding. In 2004, BART first implemented this inflation-based fare increase program that calls for small, regular, less-than-inflation increases every two years, allowing fares to keep up with the cost of providing reliable and safe service.
BART is also much less expensive than driving on a cost per mile basis. The Internal Revenue Service standard mileage rate for driver is 67 cents per mile; BART riders pay an average of 27 cents per mile, 60% less than the cost of driving.
Outdated funding model
BART's current funding model relies on passenger fares to pay for operations. Even with the fare increase, BART is facing a $35 million operating deficit in FY26 and $385 million in FY27. Since BART’s outdated model of relying on passenger fares to pay most operating costs is no longer feasible because of remote work, the agency must modernize its funding sources to better match other transit systems throughout the country that receive larger amounts of public funding. BART needs a more reliable long-term source of operating funding and continues to advocate at the federal, state, and regional levels for the permanent funding needed to sustainably provide the quality transit service the Bay Area needs.
Addressing BART’s ongoing financial crisis will take a variety of solutions including securing new revenue and continuing to find internal cost savings. BART costs have grown at a rate lower than inflation, showing we have held the line on spending. We have implemented a service schedule that better matches ridership and we are running shorter trains, reducing traction power consumption and maintenance costs.
This article was first posted on November 26, 2024.
Read some of our favorite BART love stories

Photo courtesy of Anya McInroy Photography.
Valentine's Day is just around the corner (and so is our Valentraine speed dating event ) and, well, there is just something romantic about trains!
So many people have found love on BART.
Read some of our past BART meet cute stories:
Former BART attorney met the love of her life on San Francisco-bound train

Meet Crystal and George, who met each other on the Lake Merritt Station platform.
On her daily trips to Embarcadero Station, Crystal began noticing a man on the Lake Merritt platform. The two often rode on the same train car, through the Transbay Tube and into the city.
“I probably saw him for a month, every day, waiting on the same platform,” said Crystal.
With only a few months in the Bay under her belt, Crystal was on the hunt for friends and community – “Definitely not a boyfriend,” she said. In fact, Crystal already had a significant other.
So, one day, Crystal decided to gather her courage and introduce herself to the mysterious, well-dressed man on the train.
“BART Guy” and “BART Girl” find love on an empty Embarcadero platform

Thanksgiving Day morning, 2001. Embarcadero Station platform. Gene and Stefani are the only two people waiting for a train. Both are heading to see their families. They make small talk. Gene's train pulls up, and he boards the train. Before the doors close, Gene stepped off.
“It was a split-second decision,” said Gene. “I never thought, ‘oh, that’s my future wife’. It was more a thought of ‘I’ll never see her again, what a shame’. That compelled me to step off the train...I was so embarrassed, and I was asking myself ‘what have I done?’.”
BART Connects: A transit wedding happened naturally for these newlyweds

Photo courtesy of Anya McInroy Photography.
Mahalia LeClerc and Benjamin Frisbey never set out to have a transit wedding. It just kind of happened that way...
“We were never like, let’s make sure we include BART in the wedding,” the bride said.
"[But] we value public transit. And though we didn’t plan it that way, our experiences using it naturally led us to having a transit wedding.”
Read the story here.
Couple who met on BART tie the knot with whimsical BART-themed wedding at Fairyland

Photo courtesy of Katie Weinholt Photography.
Seven years ago, Marylee and Armin met on a BART train. In May at Oakland's Fairyland, they tied the knot with a BART-themed wedding.
"I don’t believe in soulmates, but I do believe in the right people at the right time...You were exactly the right person at BART to talk to."
They chatted in the Transbay Tube in 1983. This fall, they celebrate their 41st wedding anniversary

It was 1983. BART was pretty new to the Bay Area and so was 23-year-old Cindy when she stepped onto a BART train that would change her life.
The train was packed that evening, and Cindy – her feet aching from too many hours squished into heels – couldn't find a seat.
“Why didn’t I bring flat shoes today?” she said aloud, speaking more to the universe than any person in particular.
But then a human voice responded. It belonged to a young man hanging onto the strap beside Cindy.
The two struck up a casual conversation as the train began its underwater journey through the Transbay Tube.
Read the story here.
Former BART attorney met the love of her life on San Francisco-bound train
The year was 2006. Nintendo was releasing its latest gaming console, the Wii. Pluto got a planetary downgrading. And every tween was belting “High School Musical” hits in the hallways.
Crystal Matson had just graduated from Spelman College with dreams of one day going to law school. Though she had never been to the Bay Area before, Crystal, adventurous spirit in tow, accepted a job in San Francisco and quickly found an apartment near Oakland’s Lake Merritt.
Crystal grew up in a small town outside of Houston, where public transportation was nonexistent. She’d taken Atlanta’s MARTA for a few airport trips, but it was hardly part of her daily routine.
Things changed when she moved to the Bay. Though she hadn’t used public transit much before, Crystal quickly became a bona fide expert on BART, which she’d take every weekday to her job in San Francisco.
On these daily trips to Embarcadero Station, Crystal began noticing a man on the Lake Merritt platform. The two often rode on the same train car, through the Transbay Tube and into the city.
“I probably saw him for a month, every day, waiting on the same platform,” said Crystal, who now works as an attorney at BART.
With only a few months in the Bay under her belt, Crystal was on the hunt for friends and community – “Definitely not a boyfriend,” she said. In fact, Crystal already had a significant other.
So, one day, Crystal decided to gather her courage and introduce herself to the mysterious, well-dressed man on the train.
“I said, ‘Hey, I see you on the train all the time, and I’m trying to meet new people. Can you tell me where all the young professionals hang out?” Crystal recalled.
The two had a casual conversation, with Crystal chatting about her time at Spelman as well as her youth in Texas. It turned out the man, an accountant named George, had grown up in Houston himself. Believing she’d secured a new friendship, Crystal handed him her business card and went on her way.
But the very next day at Lake Merritt Station, George was not on the platform, so Crystal got on the train. He wasn’t in the car, either.
“This went on for months,” Crystal said. “He vanished!”
Fast forward months later, and Crystal once again spied George on the platform. This time, he came up to her.
“He said, ‘Hey, how are you?’ And I go, ‘Why are you talking to me? Where were you?” Crystal said.
It turns out, George had a girlfriend who also went to Spelman College and overlapped with Crystal’s time there. He thought his then-girlfriend was setting him up.
“Instead of just saying he was in a relationship, he hid from me!” Crystal said, laughing.
The duo decided to meet for a friendly brunch at Le Bateau Ivre in Berkeley. At least Crystal thought it was friendly. George, she’d learn later, had other ideas. (Editor’s note: Both Crystal and George were single at the time.)
“Even if I had thought it was a date, when the bill came, he didn’t pay! We went Dutch,” Crystal said.
Alas, the two enjoyed each other’s company and began hanging out – as friends – regularly.
“Ultimately, over time, that friendship became a relationship,” Crystal said. “This was about six months after that brunch.”
Crystal recounted doing “everything” with George on BART. They joined the AIDS Walk, ran Bay to Breakers, picnicked in Dolores Park. Their favorite spot was a bar in the Mission District called Double Dutch.
“BART has always been a staple in our relationship,” Crystal said. “We’ve taken it everywhere to get around and explore.”
In 2009, three years after meeting on the BART train, George proposed at Le Bateau Ivre surrounded by friends. Crystal said yes, and the two married on a yacht in Newport Harbor in 2011.
BART has remained a seminal part of their lives. So much so that six years ago, Matson joined the transit agency as an attorney.
Even now, Crystal still remembers the way she felt taking BART around the region as a bright-eyed and bushytailed twentysomething.
“It was the way I got around everywhere,” she said. “It just felt like I was a grownup in the city, and that was exciting.”
Crime on BART drops 17% compared with last year
The BART Police Department’s continued focus on boosting its visible presence in the system appears to be having an impact for both rider and front-line safety. The end-of-the-year Chief’s Report shows overall crime on BART in 2024 was down 17% from the previous year and violent crime was down 11% over that same period. The substantial drop in crime happened even as BART served 2.6 million more trips than it carried in 2023.
Additional highlights from the latest Chief’s Report include:
*The total number of property crimes on BART fell by 536 incidents compared with 2023.
*There were 229 fewer auto thefts, a 34% drop.
*BART PD’s response time to Tier 1 emergencies in December was 3 minutes and 56 seconds, among the fastest for any law enforcement agency in the Bay Area.
BART PD is using both sworn officers as well as non-sworn, unarmed Crisis Intervention Specialists, Transit Ambassadors, Fare Inspectors, and Community Service Officers to maximize its visible presence in the system. Their efforts are being bolstered by the installation of Next Generation Fare Gates, which are already in place at 16 stations across the system. The taller and more resilient gates are improving the station environment and deterring fare evasion. BART plans to install new gates at all 50 of its stations by the end of this year.
Last year was also BART PD’s strongest recruitment year since the pandemic. The officer vacancy total has fallen to 16 and the department is continuing its aggressive recruitment campaign by highlighting its $15,000 hiring bonus for officers and dispatchers as well as the unique career opportunities only BART PD can offer.
BART Board eases commute bike restrictions for extended trial
The BART Board of Directors voted tonight to modify existing commute period bike rules for an extended 5 month trial period from July 1-December 1, 2013. The move represents the next phase of testing to observe the impact of allowing bikes on board during busy commute periods. Starting July 1, bikes will be
BART Connects: A transit wedding happened naturally for these newlyweds
Photos courtesy of Anya McInroy Photography.
Do you have a favorite BART memory or story to share? Email a short summary to BART Storyteller Michelle Robertson at [email protected], and she may follow up to schedule an interview.
Mahalia LeClerc and Benjamin Frisbey never set out to have a transit wedding. It just kind of happened that way.
“We were never like, let’s make sure we include BART in the wedding,” said Mahalia. But when she and her now-husband picked the ceremony spot – San Francisco City Hall – and then the party venue – transit-themed Line 51 Brewing Company in Jack London Square – they needed a way to get themselves and their guests from the one place to the other. Public transit simply made sense.
“We value public transit,” Mahalia said. "And though we didn’t plan it that way, our experiences using it naturally led us to having a transit wedding.”
Mahalia and Ben set out from their hotel in Jack London Square for the ceremony on the morning of September 28. It was an unseasonably sunny Thursday, one day before the full moon. They were running late and frazzled (understandably), so at the last minute, they decided to take a rideshare to Civic Center -- “cut that out of the story,” Ben joked. But for their guests, the couple provided directions to the venue that “deprioritized cars and emphasized using public transit.” Some of their family even rode Capitol Corridor down from Sacramento, where the couple now lives, for the occasion.
When Mahalia and Ben arrived at City Hall that morning, they queued with dozens of other soon-to-be-wed couples. Mahalia said it was like a “DMV line of brides”; there were brides outside, brides on the stairs, brides in pantsuits, brides in gowns and veils and gloves. All kinds of brides. And they were all jockeying for the best photo spots.
Mahalia and Ben were lucky to snag the most coveted ceremony spot – under the rotunda at the top of the stairs, where the light from the windows casts a golden hue across the marble and stone of the enchanting Beaux-Arts building. An added surprise: The presiding judge waived the five-guest limit and invited all of the couple’s guests waiting outside to gather under the dome for the short ceremony. A friend blowing bubbles lent the scene an extra dash of whimsy.
After posing for photos, the newlyweds and their guests set out for Civic Center BART station (about a three-minute walk from city hall). They traipsed through the plaza pathway framed with knobby sycamore trees and hopped on the nearest escalator. On the concourse, Mahalia and Ben taught their guests how to get Clipper cards, and then they descended to the platform to catch a train for Embarcadero.
The station proved a ripe setting for photos. The images were not your run-of-the-mill wedding portraits. They showed Mahalia and Ben on the escalator, walking through the fare gates, on the platform as a train whooshed by. The photographer, Anya McInroy, is Bay Area born and bred. She said the opportunity to snap photos of the newlyweds around BART was “all an Oakland kid could ever dream of!”
“I have taken many images on BART over the decades, but this was my first wedding on BART, and hopefully not my last,” she said.
On the train, Mahalia and Ben said fellow passengers hardly batted an eye at them, despite the bride’s distinct white dress and the groom's suit (with a bolo in place of a bowtie).
“We got some looks for sure,” Mahalia said. “It was part of the fun.”
When they were coming up the escalator at Embarcadero Station, a street photographer brushed past, snapped a photo, and complimented their outfits before continuing on his way. People on the street and in their cars hooted, hollered, and honked. A woman in the crosswalk leading to the Ferry Building told the couple she was married just the week before.
The SF Bay Ferry that carried them to Jack London Square zipped across the churning bay. The sky was blue and cloudless. Had the wedding taken place a day later, the party on the deck would have been drenched by a rainstorm. "We kept joking that we got to take a yacht to our reception,” Ben said.
After the 35-minute ferry ride, the couple had some downtime at their hotel. From their room, they could see the boats coming in and out of the port. Then, it was time to party. Line 51 Brewery is named after the line the owner used to ride. The venue houses a real AC Transit bus from the 70s, which served as the backdrop for many a photo. Friends affixed flowers and a “Just Married” sign to its front windows.
Reflecting on the day some months later, Ben and Mahalia said the whole thing “felt very us.” All the transit riding led to some of their guests remarking, “You’re so adventurous and brave for doing that!”
“It didn’t feel out there to us,” Ben said.
Months earlier, the couple had booked Stern Grove for their wedding, but once they started digging into the planning of it, they got cold feet.
“It became a really big thing really fast,” Ben said. “So we canceled it and went back to the drawing board.” That winter, a tree fell on the Stern Grove Clubhouse. Luck, it turned out, was on their side all the way through.
During their interview with BART Communications (the interviewer herself took BART to and from her San Francisco City Hall wedding two years earlier), Ben and Mahalia began realizing how the unintentional transit theme actually made a lot of sense for their wedding.
The couple met as students at San Francisco State 12 years earlier. Before moving to Sacramento, they used public transportation as much as possible, taking Muni when they lived in the Outer Sunset District and BART when they lived near Ashby Station.
“We were so close to the line in Berkeley, you could actually see the trains go by from our window,” Mahalia said.
Ben commuted to his office in San Francisco with BART, and he said they often took the train into the city for dinner and nights out.
When the couple moved to Sacramento in 2021 for work, they quickly realized how much they missed BART and “great public transit that is so easy to use.”
“The frequency the trains come, the timed transfers, it’s all really great,” Mahalia said.
As she spoke, Mahalia began flashing back to her youth. She grew up in largely rural towns around Northern California, including Redding and Nevada City, and “couldn’t wait to get out.”
“In high school when I learned how to drive, I really didn’t like it,” she said. “I told people I was going to move to San Francisco for college so I wouldn’t have to use a car anymore.”
Ben grew up in Santa Cruz and rode his bike pretty much everywhere until he went off to college. He only took BART a few times, for class field trips and once, an Oakland A’s game with his grandpa.
“I didn’t have much public transit experience,” he said. “And then when I moved to the city, it became ingrained in my life.”
“We live in cities because we like to interact with people,” Mahalia added. “When you’re in a car, you don’t have those interactions. You might pass the same person every day and not even notice it. Transit fits into our values. You start to notice the same people on the train, and in noticing, you care more about the strangers in your community.”
About the BART Connects Storytelling Series
The BART Connects storytelling series was launched in 2023 to showcase the real people who ride and rely on BART and illustrate the manifold ways the system affects their lives. You can follow the ongoing series at bart.gov/news.
The series grew out of BART's Role in the Region Study, which demonstrates BART’s importance to the Bay Area’s mobility, cultural diversity, environmental and economic sustainability. We conducted a call for stories to hear from our riders and understand what BART means to them. The call was publicized on our website, social media, email blasts, and flyering at stations. More than 300 riders responded, and a selection of respondents who opted-in were interviewed for the BART Connects series.
BART seeks public help in finding lost, elderly woman
Fremont woman with dementia and diabetes l ast seen at Fremont station BART Police is urgently seeking the public’s help in locating a 92 year-old Asian woman who desperately needs insulin. Lai Ying also has dementia and her family says she has the mental capacity of a four-year old. Ying is 5 feet tall with
Missing teen now home safe thanks to BART employees
Two alert BART employees at our Fremont Station this week played a critical role in finding a missing 15-year-old East Bay girl and getting her back to her family. On Wednesday, Station Agent Rachelle "Mimi" Powe was giving a foreworker trainee a tour of the Fremont Station when she saw a teenage girl in
BART's Safe & Clean Plan is transforming the rider experience

As the Bay Area’s backbone public transit system, BART is rolling up its sleeves to make sure riders feel safe, to keep our trains cleaner than ever, and to provide the best service yet – from departure to destination.

Commitment to Safety & Security
- Ensuring BART Police are riding trains more, increasing their visibility, and keeping riders safe by doubling officer presence systemwide.
- Average response time is down to 4 minutes.
- Increased patrols are yielding results by deterring crime and quickly apprehending perpetrators when incidents occur.
- Progressive policing approach uses unarmed Crisis Intervention Specialists, Ambassadors and Fare Inspectors for additional patrols with experts in de-escalation.
- 7% of calls have been diverted from police to an employee with training in social work.
- Recruiting for all vacant officer positions and adding 19 additional officer positions once vacancies filled.
- Making trains even safer by running shorter trains to increase the number of people in each car.
- Maintaining 4,000+ surveillance cameras to minimize response time and hold suspects accountable.
- LED lighting installed on platforms and in parking facilities to eliminate dark corners.
- Conducting welfare checks for the unhoused and enforcing no drug use or smoking.

Commitment to New Fare Gates
- Taller, stronger fare gates to deter fare evasion are being installed.
- Pilot fare gates installed at West Oakland Station.
- Complete installation of 700+ new fare gates systemwide by the end of 2025.
- Fare gates added to enclose elevators to further reduce fare evasion.
Commitment to a Clean Ride
- Doubling the rate of deep cleaning on train cars.
- Retired all old trains, only new trains are in service.
- Adding nearly 66% more dedicated crews working to keep stations clean.
- Staffing restrooms at high-volume stations with attendants to guarantee cleanliness and safety.
Adapting Service to Attract New Riders
- New train schedule increases emphasis on ridership growth opportunities and relies less on outdated commuting models.
- Increased service on nights and weekends, eliminates 30-minute wait times.
- Improved scheduled transfers.
- Service on BART’s busiest weekday line, the Yellow Line, increases trains to every 10 minutes from Pittsburg/Bay Point to get drivers off congested highways 4, 680, & 24.
- New schedule improves reliability and better serves SFO and OAK.
Canceled trips nearly eliminated.
Increased Clipper START fare discount for low-income riders to 50%.
Offering Clipper BayPass, where employers purchase all-you-can-ride transit passes for employees.
Making it Easy to Explore Attractions Near BART
- Visit our BARTable section for:
- Eats and drinks near BART
- Bike adventures accessible by BART
- Lists of museums and places to shop near BART
- Lists of weekend activities near BART
- Contests and deals from BARTable partners

BART’s General Manager Bob Powers welcomes you back on board:
“If you haven’t tried BART in the last few months, I encourage you to ditch your car for the day. We’ve made many improvements. From easy app-based payment to new escalators at our busy downtown stations, we’re proud of the improvements we are making every day. Most importantly, we’ve made a commitment to a cleaner, safer ride that guarantees BART remains the safest way to travel.”