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BART offers special early service with limited stops for 2023 Bay to Breakers
BART will provide four trains with limited stops before regular BART service begins for the Bay to Breakers event on Sunday, May 21, 2023. The special service will get race participants to Embarcadero around 7am. The special early morning event trains will pick up passengers for an Embarcadero arrival with
BART urges riders attending U2 concert to buy round-trip tickets
BART officials are encouraging U2 fans to buy round-trip tickets and to get to the Coliseum/Oakland Airport Station before midnight for their trip home following the band’s concert at the Overstock.com Coliseum in Oakland on Tuesday, June 7. The concert is scheduled to end at about 11:30 Tuesday night, which
BART to run longer trains for SF Giants over Independence Day weekend
BART will run longer trains to accommodate San Francisco Giants fans heading to AT&T Park for the Giants versus Houston series on July 3, 4 and 5. In other schedule news for the holiday weekend, BART trains will operate on a regular weekday schedule on Friday, July 3; on a regular Saturday schedule on
BART and project partners break ground on extension to East Contra Costa County
BART customers will soon have rail service to East Contra Costa County thanks to the eBART extension project, which officially broke ground in a ceremony on Friday, October 29, 2010. eBART, shorthand for east Contra Costa BART extension, is a 10-mile extension from Pittsburg/Bay Point Station to the City of
How BART Works: A night with Train Control Electronic Techs, our neurosurgeons
Carlton Davis is an outgoing, talkative guy – traits which belie the fact that his job is largely invisible to riders – unless something goes wrong. “My job is to make trains move. That’s what keeps us in business and that’s what keeps people happy,” Carlton says. Carlton is a Train Control Electronic
BART's newest station will boost already surging Warm Springs Innovation District
Excitement is building amid a development boom in the Warm Springs South Fremont Innovation District and much of it is because of the arrival of BART. Today much of the area immediately around the new Warm Springs BART Station is open fields but that is going to change. “BART and Warm Springs Station are the
Platform details now included on BART Trip Planner results
To make planning BART trips and using the BART system even easier, platform details are now included in Trip Planner itineraries, giving riders confidence that they are waiting for their train in the right spot.
The information will be especially helpful for riders who are making platform-to-platform transfers, for example at MacArthur Station as reflected in the before and after images below. The Trip Planner itinerary calls out how riders will transfer from the Yellow Line train at Platform 4 at Macarthur Station to an Orange Line train on Platform 2.
Riders will also be able to see if a train is using a different platform than normal, a tactic used during delay scenarios when trains may need to run on different tracks.
“BART is making changes to ensure navigating transit is as easy as possible as part of our efforts to improve the customer experience and increase ridership,” said Alicia Trost, BART Chief Communications Officer. “New riders and those who use BART infrequently will now have this critical platform information that will make their journey more seamless.”
Before: Without platform details After: With platform details
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Platform numbers are posted on concourse signage at major decision points as well as on the platforms on directional signage and digital signs.
Concourse signs Platform level signs
The platform level data is now also available for third-party apps to implement through BART’s Developer Program.
New on bart.gov! Real-time arrivals now include train lengths
BART has just expanded and improved the data included in real-time arrivals, both on the main website ( http://bart.gov/eta) and on the mobile site ( http://m.bart.gov). Both sites give you the very latest in real-time info about when the next few trains will arrive at your station. But now, that info also
BART shows major service reliability improvements with fewer delays
BART riders are experiencing far fewer delays, train breakdowns, and cancelled trips according to the agency’s latest Quarterly Performance Report (QPR).
Customer-On-Time Performance for FY 2023 Q4 (April-June 2023) was 91%, up more than 12% from the previous quarter (January-March).
Cancelled trains due to staffing shortages improved significantly as BART has hired more train operators. Only 2% of trains were not dispatched during the quarter with June cancellations totaling just over 1% of all dispatches. The previous quarter had 5.27% missed dispatches.
“Earlier this year, we vowed to address staffing shortages and to reduce the number of canceled trains by summer,” said BART’s General Manager Bob Powers. “The data shows BART has followed through on this commitment as we focus on improving the rider experience. Running clean and safe trains that are on time is the best way to rebuild ridership.”
Timed transfers for the quarter improved dramatically from 52% to 80% and are trending up. Timed transfers are an important part of the customer experience as riders seamlessly transfer from one train to another to get to their destination on time. When northbound trains don’t line up at 19th Street and southbound trains at MacArthur, it delays riders.
BART is working to make improvements on several other fronts, including doubling the presence of sworn officers on our trains, replacing every fare gate in the system with state-of-the-art units that will be much more effective at deterring fare evasion, and doubling the rate of deep cleaning for train cars. In addition, BART’s schedule will change on September 11 with a service plan aimed at increasing ridership with a 50% increase in service on nights and the end of 30-minute frequencies.
The Quarterly Performance Report will be presented to the Board of Directors at the August 24th Board meeting.
Expect a wait as record crowds board BART after the parade in San Francisco
Before noon there were over 72,000 more riders than usual BART is carrying record numbers of people leaving San Francisco following the World Series parade, and you should expect long lines in stations and on platforms. BART is extending train length as long as possible and has added an additional 13