Search Results
BART shows major service reliability improvements with fewer delays
BART riders are experiencing far fewer delays, train breakdowns, and cancelled trips according to the agency’s latest Quarterly Performance Report (QPR).
Customer-On-Time Performance for FY 2023 Q4 (April-June 2023) was 91%, up more than 12% from the previous quarter (January-March).
Cancelled trains due to staffing shortages improved significantly as BART has hired more train operators. Only 2% of trains were not dispatched during the quarter with June cancellations totaling just over 1% of all dispatches. The previous quarter had 5.27% missed dispatches.
“Earlier this year, we vowed to address staffing shortages and to reduce the number of canceled trains by summer,” said BART’s General Manager Bob Powers. “The data shows BART has followed through on this commitment as we focus on improving the rider experience. Running clean and safe trains that are on time is the best way to rebuild ridership.”
Timed transfers for the quarter improved dramatically from 52% to 80% and are trending up. Timed transfers are an important part of the customer experience as riders seamlessly transfer from one train to another to get to their destination on time. When northbound trains don’t line up at 19th Street and southbound trains at MacArthur, it delays riders.
BART is working to make improvements on several other fronts, including doubling the presence of sworn officers on our trains, replacing every fare gate in the system with state-of-the-art units that will be much more effective at deterring fare evasion, and doubling the rate of deep cleaning for train cars. In addition, BART’s schedule will change on September 11 with a service plan aimed at increasing ridership with a 50% increase in service on nights and the end of 30-minute frequencies.
The Quarterly Performance Report will be presented to the Board of Directors at the August 24th Board meeting.
BART teams up with UC Merced engineering students through Innovate to Grow program
By MELISSA JORDANBART Senior Web Producer The Capstone Design class for engineering students at the University of California, Merced gives students a chance to work on real-world problem-solving with businesses and agencies like BART. This spring semester, two student teams will be working on projects with
Purchase a special BART 50th anniversary Clipper card at Lake Merritt Station
BART celebrated 50 years of serving the Bay Area last year, and we are continuing our appreciation for the region and our riders with a special commemorative 50th anniversary Clipper card now available for purchase at Lake Merritt Station. The special Clipper cards are available exclusively at Lake Merritt
Pilot project approved for Muni Senior/Disabled Fast Passes to be good on BART in SF
BART's Board of Directors has approved a pilot program that will make some $10 Muni Senior and Disabled Fast Passes good for unlimited trips on BART within San Francisco. The pilot program will begin in about a year after fare gates have been modified to accept the passes. Initially 2,000 people selected by
25 Years of Pixar: Take BART to exhibit exploring history of pioneering animators
Bud Luckey, Woody, Toy Story, 1995. Mixed Media. ©Disney/Pixar By Xuan Lam BART Website Intern Pixar has a reputation for always upping the ante. A new exhibit at the Oakland Museum of California takes visitors on a tour of the Emeryville animation pioneer’s 25-year history, showing how it has created some of
New BART proposal shows significant movement, union walks out, calls strike
BART Spokesperson Rick Rice issued the following statement on where things stand with labor negotiations: “Today BART staff presented a new proposal which moves the District's salary offer from 4% to 8% over four years and reduces the amount of employee contributions we originally requested for pension and
San Francisco Medical Examiner identifies suspect in BART Police officer involved shooting
The San Francisco Medical Examiner has identified the suspect as Charles B. Hill. Mr. Hill was shot by a BART Police officer on Sunday, July 3 after a confrontation on the platform of the Civic Center Station. Mr. Hill, who was 45-years-old, is said to have had no known address. As this is the only new
New Carpool to BART parking program being rolled out with easy app payment
BART is rolling out a new carpool program that will make it easier than ever to pay for a parking spot at BART. The Carpool to BART program is now available at four stations: Dublin/Pleasanton, Orinda, Antioch and Warm Springs stations. The new program provides riders who carpool to a station the ability to
BART offers 5,000 Freedom Train flash passes to MLK Day celebrants
BART "Freedom" trains will once again carry riders from throughout the Bay Area on Monday, Jan. 16, to Northern California’s largest celebration honoring the life and achievements of Dr. Martin Luther King Jr. “As in past years, BART is providing 5,000 special 2012 Dr. Martin Luther King Jr. BART flash passes