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**An archive of this online town hall is available at www.bart.gov/townhall. Directors took questions from our riders that were submitted via email and Twitter. Lots of great topics were covered including crowding, underground restrooms, wifi on trains, safety, hot cars, better station lighting and signs, a

www.bart.gov/elevators lists all outages in real time as well as planned upcoming outages. You can bookmark the page to your phone so you can quickly access it. Update 5/1/2017: All 80 elevator floors have been replaced and this project is complete. Thank you for your patience during this project. Riders will

Excellent news for weekend BART passengers—the trackway construction and repair project between Daly City and Balboa Park stations has been completed weeks ahead of schedule. Customers will no longer need to use a bus bridge to get between Glen Park and Daly City, as direct regular weekend service to SFO and

September 2017 update: The pilot cars are in the final stages of testing and solutions have been identified for the last remaining issues. Once implemented and tested to satisfaction the CPUC will begin their certification process which takes several weeks. Our goal is to have the new cars carry passengers

There will be a $0.50 Daily Parking fee increase at West Oakland Station starting on Monday, October 8, 2018. The increased fee will be $10.50. The Single-day Reserved parking fee will also increase on October 8, 2018. The Monthly Reserved fee will increase on November 1, 2018. Background information on

There will be a $0.50 Daily parking fee decrease at North Concord Station starting on Thursday, August, 1, 2019—the new Daily fee will be $2.50. The Single-day and Long-term/Airport reserved permit costs will also decrease by $0.50/day on August 1, 2019. The Monthly Reserved fee will decrease to $94.50

As part of the project to repair water leaks and improve the Powell Street Station, contractors will be doing asbestos removal work within the station starting October 6, 2014. The work will occur between the hours of 9pm and 5am at various locations. We will be taking great care as these materials are

As part of our systemwide Earthquake Safety Program, we will begin strengthening structures in the south Fee parking lot at the Fruitvale Station to better withstand future earthquakes. The station will remain OPEN for BART riders during construction. Beginning in early January 2018, work areas will be fenced

For more information on the multi-year escalator and canopy projects, go to the Project page: www.bart.gov/about/planning/sfentrances BART closed the Market Street entrance at the corner of Market and 4th and Ellis on 9/11/2020 for escalator replacement. The entrance will remain closed into August 2021 while