Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STREET ELEVATOR (14TH STREET/OGAWA PLAZA)

• Can't enter station:   Take the alternative street elevator located between 11th and 12th Street on Broadway (0.2 miles).
• Can't exit station:  Take the alternative street elevator located at the opposite end of the station (11th/12th Street exit).

STREET ELEVATOR (11TH STREET/CONVENTION CENTER) 

• Can't enter station:   Take the alternative street elevator located on Broadway at 14th Street/Ogawa Plaza (0.2 miles).
• Can't exit station:  Take the alternative street elevator located at the opposite end of the station (Ogawa plaza exit).

PLATFORM ELEVATOR 

• Can't enter station:   Walk, roll, or take AC Transit 0.3 miles to access the 19th Street station street elevator at 1750 Broadway (between 17th St. and 19th St.).
• Can't exit station:  Continue on BART to exit at another station. The closest station is 19th St. Oakland (0.3 miles)