Elevator Outage Options
In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed.
STREET ELEVATOR (14TH STREET/OGAWA PLAZA)
- Can't enter station: Take the alternative street elevator located between 11th and 12th Street on Broadway (0.2 miles).
- Can't exit station: Take the alternative street elevator located at the opposite end of the station (11th/12th Street exit).
STREET ELEVATOR (11TH STREET/CONVENTION CENTER)
- Can't enter station: Take the alternative street elevator located on Broadway at 14th Street/Ogawa Plaza (0.2 miles).
- Can't exit station: Take the alternative street elevator located at the opposite end of the station (Ogawa plaza exit).
PLATFORM ELEVATOR
- Can't enter station: Walk, roll, or take AC Transit 0.3 miles to access the 19th Street station street elevator at 1750 Broadway (between 17th St. and 19th St.).
- Can't exit station: Continue on BART to exit at another station. The closest station is 19th St. Oakland (0.3 miles)
