Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STREET ELEVATOR 

  • Can't enter station:   Walk, roll, or take AC Transit 0.3 miles south on Broadway to access the street elevator at Broadway and 14th Street on Ogawa plaza.
  • Can't exit station:  Continue on BART to exit at another station.   The closest station is 12th St. Oakland City Center (0.3 miles).

PLATFORM ELEVATOR 1 (NEAR 17th ST EXIT)

  • Can't enter station:   Take the alternative platform elevator located at the other end of the station near the exit to 20th street.
  • Can't exit station:  Take the alternative elevator located at the other end of the platform.

PLATFORM ELEVATOR 2 (NEAR 20th ST EXIT)

  • Can't enter station:   Take the alternative platform elevator located at the other end of the station near the exit to 17th Street.
  • Can't exit station:  Take the alternative elevator located at the other end of the platform.