Elevator Outage Options
In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed.
STREET ELEVATOR
- Can't enter station: Walk, roll, or take AC Transit 0.3 miles south on Broadway to access the street elevator at Broadway and 14th Street on Ogawa plaza.
- Can't exit station: Continue on BART to exit at another station. The closest station is 12th St. Oakland City Center (0.3 miles).
PLATFORM ELEVATOR 1 (NEAR 17th ST EXIT)
- Can't enter station: Take the alternative platform elevator located at the other end of the station near the exit to 20th street.
- Can't exit station: Take the alternative elevator located at the other end of the platform.
PLATFORM ELEVATOR 2 (NEAR 20th ST EXIT)
- Can't enter station: Take the alternative platform elevator located at the other end of the station near the exit to 17th Street.
- Can't exit station: Take the alternative elevator located at the other end of the platform.
