Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

PLATFORM ELEVATOR 

  • Can't enter station:   Walk, roll, or take AC Transit 0.6 miles to access the street elevator at the 12th Street station (located between 11th and 12th on Broadway).
  • Can't exit station:  Continue on BART to exit at another station.  The closest station is 12th St. Oakland City Center (0.6 miles).

STREET ELEVATOR 

  • Can't enter station:   Walk, roll, or take AC Transit 0.6 miles to access the street elevator at the 12th Street station (located between 11th and 12th on Broadway).
  • Can't exit station:  Continue on BART to exit at another station.  The closest station is 12th St. Oakland City Center (0.6 miles).