Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

PLATFORM 1 ELEVATOR (BERRYESSA DIRECTION)

  • Can't enter station:   Use the SF/Richmond platform elevator on the opposite platform.  Take BART to the Warm Springs Station, then board desired train.
  • Can't exit station:  Continue on BART to the Berryessa station and then return to Milpitas. Exit using the SF/Richmond platform elevator.

PLATFORM 2 ELEVATOR (MILLBRAE/SFO/DALY CITY/RICHMOND DIRECTIONS) 

  • Can't enter station:   Use the Berryessa platform elevator and take BART to the Berryessa station, then board desired train.
  • Can't exit station:  Continue on BART to the Warm Springs Station and then return to Milpitas.  Exit using the Berryessa platform elevator.