Elevator Outage Options
In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed.
PLATFORM 1 ELEVATOR (BERRYESSA DIRECTION)
- Can't enter station: Use the SF/Richmond platform elevator on the opposite platform. Take BART to the Warm Springs Station, then board desired train.
- Can't exit station: Continue on BART to the Berryessa station and then return to Milpitas. Exit using the SF/Richmond platform elevator.
PLATFORM 2 ELEVATOR (MILLBRAE/SFO/DALY CITY/RICHMOND DIRECTIONS)
- Can't enter station: Use the Berryessa platform elevator and take BART to the Berryessa station, then board desired train.
- Can't exit station: Continue on BART to the Warm Springs Station and then return to Milpitas. Exit using the Berryessa platform elevator.
