Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STREET ELEVATOR 

  • Can't enter station:   Walk, roll, or take Muni to access the Embarcadero station street elevator at Market and Drumm Streets (0.3 miles).
  • Can't exit station:  Continue on BART to exit at another station.  The closest stations are Embarcadero (0.3 miles) and Powell (0.4 miles).

PLATFORM ELEVATOR 

  • Can't enter station:   Walk, roll, or take Muni to access the Embarcadero station street elevator at Market and Drumm Streets (0.3 miles).
  • Can't exit station:  Continue on BART to exit at another station.  The closest stations are Embarcadero (0.3 miles) and Powell (0.4 miles).