Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

PLATFORM 1 ELEVATOR (RICHMOND DIRECTION)

  • Can't enter station:   Take the Platform 2 elevator to the opposite platform and go back to North Berkeley to board desired train.
  • Can't exit station:  Continue on BART to El Cerrito del Norte and return to El Cerrito Plaza. Exit using Platform 2 elevator.

PLATFORM 2 ELEVATOR (BERRYESSA, SFO/MILLBRAE/DALY CITY DIRECTION) 

  • Can't enter station:   Take Platform 1 elevator to the opposite platform and go back to El Cerrito del Norte to board desired train.
  • Can't exit station:  Continue on BART to North Berkeley and return to El Cerrito Plaza.  Exit using Platform 1 elevator.