Elevator Outage Options
In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed.
PLATFORM 1 ELEVATOR (RICHMOND DIRECTION)
- Can't enter station: Take the Platform 2 elevator to the opposite platform and go back to North Berkeley to board desired train.
- Can't exit station: Continue on BART to El Cerrito del Norte and return to El Cerrito Plaza. Exit using Platform 2 elevator.
PLATFORM 2 ELEVATOR (BERRYESSA, SFO/MILLBRAE/DALY CITY DIRECTION)
- Can't enter station: Take Platform 1 elevator to the opposite platform and go back to El Cerrito del Norte to board desired train.
- Can't exit station: Continue on BART to North Berkeley and return to El Cerrito Plaza. Exit using Platform 1 elevator.
