Elevator Outage Options
In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed.
PLATFORM 1 ELEVATOR (ANTIOCH DIRECTION)
- Can't enter station: Take the Platform 2 elevator to the opposite platform. Go back to Lafayette to board desired train.
- Can't exit station: Continue on BART to Pleasant Hill/Contra Costa Centre and then return to Walnut Creek. Exit using the Platform 2 elevator.
PLATFORM 2 ELEVATOR (SFO/MILLBRAE/DALY CITY DIRECTION)
- Can't enter station: Take the Platform 1 elevator to the opposite platform. Go back to Pleasant Hill/Contra Costa Centre to board the desired train.
- Can't exit station: Continue on BART to Lafayette and return to Walnut Creek. Exit using the Platform 1 elevator.
