Elevator Outage Options and Accessible Path for Daly City Station

Elevator Outage Options

IF PLATFORMS 1 AND 2 ELEVATOR (DUBLIN/PLEASANTON, ANTIOCH, BERRYESSA/NORTH SAN JOSÉ) IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Colma and board desired train. Use Platform 3 elevator. 

    • Alternative Option: Rider can take Muni to another BART station. The closest station is Balboa Park.

    • If the Platform 3 elevator is also out of service, rider could take SamTrans to another station or request a Mitigation Trip.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Balboa Park, then backtrack to Daly City on next train. Exit using Platform 3 elevator.

    • Alternative Option: Rider can continue on BART to another station and take Muni to destination. The closest station is Balboa Park.

    • If the Platform 3 elevator is also out of service, rider could take SamTrans from another station or request a Mitigation Trip.

IF PLATFORM 3 (SFO/MILLBRAE) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Balboa Park and board desired train. Use Platforms 1 & 2 elevator. 

    • Alternative Option: Rider can take Muni to another BART station. The closest station is Balboa Park.

    • If the Platforms 1 & 2 elevator is also out of service, rider could take SamTrans to another station or request a Mitigation Trip.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Colma, then backtrack to Daly City on next train. Exit using Platforms 1 & 2 elevator.

    • Alternative Option: Rider can continue on BART to another station and take Muni to destination. The closest station is Balboa Park.

    • If the Platforms 1 & 2elevator is also out of service, rider could take SamTrans from another station or request a Mitigation Trip.

IF ELEVATORS TO PEDESTRIAN TUNNEL ARE OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access tunnel)

    • Rider should take a different path on the street level or ask BART personnel for assistance.

    • If the alternate elevator is out of service: N/A

  • ARRIVING FROM THE PLATFORM (rider cannot access tunnel)

    • Rider should take a different path on the street level or ask BART personnel for assistance.

    • If the alternate elevator is out of service: N/A

Entering Daly City Station

Check the status of out of service elevators ELEVATOR ALERTS

The BART trains at Daly City Station are located on a raised platform. Concourse is on the street level.

There are two separate elevators for either San Francisco Airport (SFO), Millbrae, Dublin/Pleasanton, Berryessa/North San José bound trains or Pittsburg/Bay Point, Richmond bound trains. Both separate elevators doors open inside the paid area. Press “P” for train platform level.

At the train platform level, from either elevator, you will be approximately at the center of the train boarding area.

Exiting Daly City Station

The train platforms at Daly City Station are located on a raised platform.

There are two separate elevators for either San Francisco Airport (SFO), Millbrae, Dublin/Pleasanton, Berryessa/North San José bound trains or Pittsburg/Bay Point, Richmond bound trains. You will be approximately at the center of the train platform. Press “S” for street level.

When exiting from either elevator, you will be inside the paid area.

Daly City Station Accessible Path