Elevator Outage Options
In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed.
PLATFORMS 2 AND 4 ELEVATOR (SFO/MILLBRAE/DALY CITY, BERRYESSA DIRECTIONS)
- Can't enter station: Take the Platform 1/3 elevator and go back to Rockridge or Ashby to board desired train.
- Can't exit station: Continue on BART to 19th St. Oakland and return to MacArthur. Exit using Platform 1/3 elevator.
PLATFORMS 1 AND 3 ELEVATOR (ANTIOCH, RICHMOND DIRECTIONS)
- Can't enter station: Take the Platform 2/4 elevator and go back to 19th St. Oakland to board desired train.
- Can't exit station: Continue on BART to Rockridge or Ashby and return to MacArthur. Exit using the Platform 2/4 elevator.
