Elevator Outage Options and Accessible Path for MacArthur Station

Elevator Outage Options

IF PLATFORM 1 AND 3 (ANTIOCH, RICHMOND) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to 19th St. Oakland and board desired train. Exit using Platforms 2 & 4 elevator.

    • Alternative Option: Rider can take AC Transit to another BART station. The closest station is 19th St. Oakland.

    • If the Platforms 2 & 4 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip. Rockridge is 1.5 miles and Ashby is 1.8 miles walking/rolling.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Rockridge or Ashby, then backtrack to MacArthur on next train. Exit using Platforms 2 & 4 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is 19th St. Oakland.

    • If the Platforms 2 & 4 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip. Rockridge is 1.5 miles and Ashby is 1.8 miles walking/rolling.

IF PLATFORMS 2 AND 4 (SFO/MILLBRAE, BERRYESSA/NORTH SAN JOSÉ) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should take Platforms 1 & 3 elevator and backtrack to Rockridge or Ashby and board desired train.

    • Alternative Option: Rider can take AC Transit to another BART station. The closet station is 19th St. Oakland.

    • If the Platforms 1 & 3 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip. Rockridge is 1.5 miles and Ashby is 1.8 miles walking/rolling.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to 19th St. Oakland, then backtrack to MacArthur on next train. Use Platforms 1 & 3 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is 19th St. Oakland.

    • If the Platforms 1 & 3 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip. Rockridge is 1.5 miles and Ashby is 1.8 miles walking/rolling.

Entering MacArthur Station

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at MacArthur Station are located on a raised platform. Concourse is on the street level.

Two separate elevators are located on 40th Street under the BART train overpass. Cross the street on 40th to access the elevator.

The two separate elevators are for Berryessa/North San José, San Francisco bound trains or Pittsburg/Bay Point, Richmond bound trains. Both separate elevator doors open inside the paid area. Press “P” for train platform level.

At the train platform level, form either elevator, you will be approximately at the center of the train boarding area.

Exiting MacArthur Station

The train platforms at MacArthur Station are located on a raised platform.

There are two separate elevators for either Berryessa/North San José, San Francisco bound trains or Pittsburg/Bay Point, Richmond bound trains located approximately at the center of the train platform. Both separate elevator doors open inside the paid area. Press “S” for street level.

When exiting from either elevator, you will be on 40th Street.

MacArthur Station accessible path