Elevator Outage Options and Accessible Path for Millbrae Station

Elevator Outage Options

IF STREET ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot enter station)

    • Rider should take the Caltrain elevator.

    • If the other elevators are out of service, rider could go to alternative street access or ask BART personnel for assistance.

  • ARRIVING FROM THE PLATFORM (rider cannot exit station)

    • Rider should take the Caltrain elevator.

    • If the other elevators are out of service, rider could go to alternative street access or ask BART personnel for assistance.

IF PLATFORM ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should take the Caltrain elevator.

    • If the other elevators are out of service, rider could go to alternative street access or ask BART personnel for assistance.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should take the Caltrain elevator.

    • If the other elevators are out of service, rider could go to alternative street access or ask BART personnel for assistance.

Entering Millbrae Station

Check the status of out of service elevators ELEVATOR ALERTS

The BART train platforms and Caltrains train platforms at Millbrae Station are located on the street level. The concourse level is elevated.

There are two street level entrances for BART Station and two street level entrances for Caltrains Station.

BART street elevator access to the concourse level elevator is on the east entry plaza. BART street elevator is outside the paid area. Press “C” for concourse level.

On the concourse level, travel approximately 130 feet to your left to the BART elevator to train platform that is located inside the paid area. Press “P” for train platform level.

At the train platform level, you will be approximately at the center of the boarding area.

Exiting Millbrae Station

The BART trains and Caltrain station at Millbrae Station are located on the street level.

The train platform elevator is approximately at the center of the train platform. Press “C” for concourse level.

On the concourse level, head towards outside the paid area and travel approximately 130 feet to your right to the street elevator. Press “S” for street level.

Millbrae Station accessible path