Elevator Outage Options and Accessible Path for San Leandro Station

Elevator Outage Options

IF PLATFORM 1 (DUBLIN/PLEASANTON, BERRYESSA/NORTH SAN JOSÉ) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Coliseum and board desired train. Use Platform 2 elevator.

    • Alternative Option: Rider can take AC Transit to another BART station. The closet station is Bay Fair.

    • If the Platform 2 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Bay Fair, then backtrack to San Leandro on next train. Exit using Platform 2.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is Bay Fair.

    • If the Platform 2 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip.

IF PLATFORM 2 (RICHMOND, SFO/MILLBRAE) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Bay Fair and board desired train. Use Platform 1 elevator.

    • Alternative Option: Rider can take AC Transit to another BART station. The closet station is Bay Fair.

    • If the Platform 1 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Coliseum, then backtrack to San Leandro on next train. Exit using Platform 1 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is Bay Fair.

    • If the Platform 1 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip.

ENTERING SAN LEANDRO STATION

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at San Leandro Station are located on a raised platform. Concourse is on the street level.

There are two separate elevators for Berryessa/North San José, Dublin/Pleasanton bound trains or San Francisco, Richmond bound trains. Both elevator doors open inside the paid area on the concourse level. Press “P” for train platform level. 

At the train platform level, from either elevator, you will be approximately at the center of the train boarding area.

EXITING SAN LEANDRO STATION

The train platforms at San Leandro Station are on located on a raised platform one level above the street.

There are two separate elevators for Berryessa/North San José, Dublin/Pleasanton bound trains or San Francisco, Richmond bound trains. The elevators are located approximately at the center of the train platform boarding area. Press “C” for concourse level.

When exiting from either elevator, you will be inside the paid area.

San Leandro Station accessible path