Elevator Outage Options and Accessible Path for West Oakland Station

Elevator Outage Options

IF PLATFORM 1 (SFO/MILLBRAE, DALY CITY) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Lake Merritt or 12th St. Oakland City Center and board desired train. Use Platform 2 elevator.

    • Alternative Option: Rider can take AC Transit to another BART station. The closest station is 12th St. Oakland City Center.

    • If the Platform 2 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip. 12th St. Oakland City Center is 1.5 miles walking/rolling.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Embarcadero, then backtrack to West Oakland on next train. Exit using Platform 2 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is 12th St. Oakland City Center.

    • If the Platform 2 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip. 12th St. Oakland City Center is 1.5 miles walking/rolling.

IF PLATFORM 2 (DUBLIN/PLEASANTON, ANTIOCH, RICHMOND, BERRYESSA/NORTH SAN JOSÉ) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Embarcadero and board desired train. Use Platform 1 elevator.

    • Alternative Option: Rider can take AC Transit to another BART station. The closet station is 12th St. Oakland City Center.

    • If the Platform 1 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip. 12th St. Oakland City Center is 1.5 miles walking/rolling.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Lake Merritt or 12th St. Oakland City Center, then backtrack to West Oakland on next train. Exit using Platform 1 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is 12th St. Oakland City Center.

    • If the Platform 1 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip. 12th St. Oakland City Center is 1.5 miles walking/rolling.

ENTERING WEST OAKLAND STATION

Check the status of out of service elevators ELEVATOR ALERTS

The BART trains at West Oakland Station are located on a raised platform one level above the street. Concourse is on the street level.

There are two separate elevators for San Francisco Airport (SFO), Millbrae bound trains or East Bay bound trains. Both separate elevator doors will open inside the paid area. Press “P” for train platform level.

At the train platform level, from either platform, you will approximately be at the center of the train boarding area.

EXITING WEST OAKLAND STATION

The train platforms at West Oakland Station are on located on a raised platform one level above the street.

There are two separate elevators for  San Francisco Airport (SFO), Millbrae or East Bay bound trains located in the center of the train platform. Press “S” for street level.

When exiting from either elevator, you will be inside the paid area.

West Oakland Station accessible path