The BART Police Department and BART's Customer Services will soon be relocated to 2000 Broadway in Uptown Oakland.
The new BART Police Department Headquarters is being designed as more than a workplace; it will be a community-centered facility that strengthens connections among BART Police, riders, and the surrounding local community.
The building will provide BART Police with a modern, centrally located headquarters designed to support faster emergency response, improved coordination, and more accessible community engagement. A dedicated Community Room near the main entrance will create a welcoming space for BART Police-hosted public meetings, neighborhood events, and conversations between BART and the communities it serves.
Oakland-based Gensler and Shah Kawasaki Architects are the primary design team that helped shape the headquarters with both public safety and community connection in mind. During the early phases, McClaren, Wilson & Lawrie Architects, specialists in police and public-safety facilities, also provided design support.
BART is delivering the project in partnership with prime contractor Swinerton Builders, along with subcontractors contributing their expertise to help bring the new headquarters to life. Construction continues to advance, with improvements underway throughout the building and surrounding site to create a safe, functional, and welcoming facility for BART Police personnel and the public.
Artwork Inspired by Lake Merritt
The new headquarters features distinctive exterior artwork by renowned artist Vicki Scuri, creating a visual connection between the building and the surrounding Oakland community. A community-supported review process selected Ms. Scuri to develop the artwork for the building. Inspired by nearby Lake Merritt during a visit to the project site, Scuri developed a flowing mosaic pattern in shades of blue, green, and turquoise that reflects the lake’s colors and movement. The installation will give the headquarters a welcoming and recognizable identity while celebrating one of Oakland’s most treasured landmarks.
New Space for BART PD and Community to Connect
A key feature of the new headquarters will be the Community Room, conveniently located on the first floor near the main entrance. Designed as a welcoming and accessible space where BART Police and the public can connect, it will host community meetings, department ceremonies, recruitment and testing activities, training sessions, and other special events that bring the department and community together.
A New Home for BART Customer Services
The new headquarters will also serve BART riders and customers directly. Once construction is complete, BART Customer Services, currently located inside Lake Merritt BART Station, will relocate to the building. A dedicated customer entrance along Broadway will provide convenient access from the 19th St/Oakland BART Station and major bus routes serving the corridor.
The Customer Services Center will continue to offer Youth and Senior Discount Cards, Clipper Access Discount ID Cards, paratransit services, and AC Transit bus passes.
Customers may also walk in to purchase or pick up Railgoods orders—the official source for BART merchandise—at this location.
The Customer Services Center will be open Monday through Friday from 8:00 a.m. to 5:00 p.m. As part of a three-month pilot, on the first week of each month, extended hours will be offered from 8:00 a.m. to 6:00 p.m. On the third Wednesday of each month, the center will close early and operate from 8:00 a.m. to noon.
Look Ahead
Construction is anticipated to be completed in late 2026. Anticipated move-in dates will be provided later this year.
Timeline:
November 16, 2023: The BART Board voted to authorize the General Manager to proceed with the purchase of the existing building at 2000 Broadway, Oakland from Kaiser Foundation Health Plan, Inc. Of the responsive proposals for a new BPD HQ, the building at 2000 Broadway was the least expensive by more than $10 million. BPD would be moving from their interim headquarters at 101 8th Street to make room for the Lake Merritt transit-oriented affordable housing developments. View the presentation.
August 2024: BART closes on the purchase of the building from the Kaiser Foundation Health Plan Inc. for $25.5M ($26,265,000 with closing costs).
August 15, 2024: the BART Board of Directors authorized the Award of Contract 6M4861 for the Progressive Design-Build of the BART Police Department Headquarters (BPDHQ) Project to the team of Swinerton / Gensler / Shah Kawasaki Architects (SKA).
October 31, 2024: Notice to Proceed was issued to the Swinerton Team.