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BART provides thousands the opportunity to attend MLK Day Celebrations for free
Photo of MLK Day Parade in San Francisco in 2013 (By Steve Rhodes/Creative Commons) For Cesar Barragan, the upcoming Martin Luther King Jr. Day will be devoted to education, civic engagement – and having fun on a field day in San Francisco. As program manager for Brothers on the Rise, an Oakland-based non
BART holds meeting Feb. 12 on new small business program
Are you a small business owner? BART wants to work with you on the following contracts: CONSTRUCTION — PROFESSIONAL SERVICES — PROCUREMENT — GOODS & SERVICES The San Francisco Bay Area Rapid Transit District invites you to attend a special meeting to learn about significant changes made to our NEW Small
BART Board approves El Cerrito del Norte Station modernization
On Thursday, February 9, the BART Board of Directors approved a plan to bring a series of upgrades to BART’s busiest station in Contra Costa County. The BART Board has awarded a contract to begin modernizing El Cerrito del Norte Station. The modernization plan will improve the area inside the fare gates
BART PD reports decline in crime rate for third straight month
For the third consecutive month BART has seen a decline in its crime rate. BART’s overall crime rate through March is down 21% compared with the same three months of 2019. The drop includes a 30% decrease in violent crimes over that same period. BART crime had already started to decline in the first two
BART Police arrest leads to discovery of suspected stolen bikes and parts
Owners sought to identify property 57-year-old Richmond resident Marque Moore’s first mistake was to have a stolen bike in his possession, his second was to try to sell it back to its owner. Fortunately for the bike theft victim, BART Police Officers were on hand when Moore agreed to meet at BART’s Ashby
BART earns highest security rating from Transportation Security Administration
The Transportation Security Administration (TSA) awarded BART the highest security rating possible following a comprehensive assessment of BART’s security program. BART received a “Gold Standard” rating by attaining high scores across all categories of the TSA’s most recent Baseline Assessments for Security
BART seeks input on below-inflation fare increase scheduled for January
BART has a program of small regular fare increases to generate revenue to help fund the system’s extensive capital needs, with the next increase scheduled for January 1, 2016. The increase amount is determined by averaging national and local inflation over a two-year period and then subtracting 0.5% to
Public gets first look at detailed concepts for BART's Fleet of the Future
Exterior concept design By MELISSA JORDAN BART Senior Web Producer The public is getting its first look at detailed concepts for BART's Fleet of the Future, new train cars designed by BMW Group DesignworksUSA to replace the oldest fleet in the nation. BART has been gathering public input through a series of
Celebrating BART employees on Transit Employee Appreciation Day
Today, March 18, is Transit Employee Appreciation Day, and BART invites the public to join us in sharing gratitude for transit employees. If you're traveling on BART or another public transit system, take a moment to say "thanks" to the employees you see.
BART's 629 daily weekday trains may technically run on clean electricity, but we know they're really powered by our more than 4,000 amazing and impactful employees. The work BART employees do is significant, as BART plays a major role in keeping our economy humming, people flowing, and our air clean. None of this happens without BART's employees.
The "New BART" is on a roll right now, thanks to these employees. Crime on BART dropped 41% in 2025. Ridership was up 9.8%. Passenger on-time performance is as high as it’s been in years. We completed the installation of our Next Generation Fare Gates in August, four months ahead of schedule. Rider satisfaction hit its highest mark in a decade.
Our employees make a big impact on an individual level, too.
Here are just a few of the many stories shared with us by BART riders over the past few months:
I disembarked a northbound BART train at MacArthur Station. I was exhausted and not feeling well because I had just completed a cancer treatment at UCSF Medical Center. Because of this, and the fact I am somewhat disabled from a broken hip, I was worried about my personal safety in getting to my car in the BART garage. I explained this to the attendant in the station kiosk. She kindly located two BART police officers who good-naturedly escorted me to my car on the garage third floor. I am extremely grateful for the assistance the three of them provided me.
This morning, I had some problems with the parking app on my phone (operator error!!). I asked the lady in the booth for help with my issue. I explained my parking app was not working, what could I do? We tried a few more times but the app would not let me have access to my account (turns out I was using an incorrect email). Jennifer was very patient and explained I would need to buy a parking ticket. She showed me the parking machine and walked me through the process. I am 75 years old and disabled just getting to the BART is a challenge for me, so this issue just made things really difficult. Jennifer was a LIFE saver. She was kind, patient and very professional….Jennifer gave me the BEST customer service I've received in a very long time.
I just saw a pair of BART employees engage someone who was out of sorts and sleeping on train seats. I was so impressed with the woman who led the engagement: she was calm, kind, and effective. She preserved the dignity of the person while also successfully having him exit the train. This was exemplary. I want to compliment her, her training, and thank her for the service she is providing to our community.
Keep an eye out for signs of gratitude in our stations, including some of our employees featured on posters in station agent booths, and listen for a special PA announcement recorded by BART General Manager Bob Powers if you’re traveling on BART today. And be sure to share your appreciation for any transit employees you encounter – even a smile or wave goes a long way.
Thank you, BART staff and all other transit employees. Today, we salute you!
Read about some of our amazing employees
Meet the Tango team, the mainline technicians who fix trains while they’re moving
How BART's Earthquake Response Team is preparing for the next "Big One"
This 1,200-pound gear makes escalators run. Fixing it is no simple task.
How BART replaced a key transformer in the core of the system on a whirlwind schedule
Transit is punk: Kamala Parks went from cofounding 924 Gilman Street to urban planning at BART
Cleaner trains than ever: Meet the team that has five minutes to clean every BART train
With $300 in her wallet and a dream, one BART track operator forged her own path
BART Chief of Police on BART’s 1972 opening day and a lifetime riding trains
Serial entrepreneur turned Station Agent trainee reflects on his journey to BART
10 Questions with Train Operator Shinita Garza
BART employee stars in new film about famed sign spinner
Train Car Electricians are the neurosurgeons of BART
BART trains now deep-cleaned twice as often -- meet the employees who make it happen
Dispatchers are the “behind-the-scenes heroes” of BART Police
Financial Analysts at BART meld science with art
Train Car Mechanics keep BART trains on the go
Podcast: A lifelong passion for transit inspires a BART Supervisor to improve your ride
From the third rail to station lightbulbs, BART Electricians keep the system energized
BART's Mark Nagales honored his grandmother’s memory with one final trip on a legacy train
What it takes to deep clean a BART station – a process BART recently doubled in frequency
BART Board seeks refinement of cell phone service interruption policy
The BART Board of Directors directed staff on Thursday, Oct. 27, to refine the draft cell phone service interruption policy for possible future action. The current draft version of the policy is posted on bart.gov.The revised version is expected to be posted on bart.gov before the Board considers any action