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5/3 Update on effort to repair Walnut Creek Station elevators

5/3 Update: The elevators at Walnut Creek have been restored back into service. Thank you for your patience. 4/30 Update: The hydraulic lines have been replaced and we are waiting for a State Certification Inspector--the State is aware of the urgency to return the elevators to service and we expect that the

Fleet of the Future receives rave reviews from riders

Our new Fleet of the Future trains have been rolled out and riders are giving the trains high marks for its new features and design. The customer survey results were unveiled at the most recent Board meeting on May 23. The vast majority of features received at least 85 percent "Excellent" or "Good" grades

"My Transit Plus" ticket sales kiosks to close

“My Transit Plus” has sold BART tickets in our stations for the past 19 years. They have served our customers well and we are most appreciative. But on December 29, 2016, the ticket sales kiosks in the San Francisco downtown stations, Walnut Creek, and the Bay Fair stations will close permanently. Since

You're invited to open houses at Balboa Park

BART is inviting the public to two open house events at Balboa Park Station Wednesday to gather public input in improving the station as part of the BART Station Modernization project. The open houses are from 7 to 10 am and from 4 to 7 pm Wednesday, June 15th at Balboa Park Station. An online survey is also

In Memoriam of Laurence E. Daniels, P.E.

Laurence E. Daniels Laurence E. Daniels died in a tragic accident on Saturday, October 19 while inspecting a BART track. He will be remembered as a devoted friend, a colleague, and a mentor who touched the lives of his fellow co-workers through his gentle spirit, sense of humor and kind nature. Mr. Daniels

Vinyl validated: Survey shows customers prefer new, easier-to-clean seats

BART customers who responded to a survey overwhelmingly prefer the new vinyl seat covers on trains compared to the fabric seats, validating the decision to outfit 100 more train cars with the easier-to-clean material. A random sample of more than 1,200 customers found that three-quarters prefer the new seat

Parking spaces closed at Rockridge 1/8-12, 2018 for tree removal

During the week of January 8-12, 2018, we need to close approximately 18 permit and non-permit spaces in the side of the lot bounded by Shafter and College Avenues and 25 permit spaces and 5 ADA spaces in the side of the lot bounded by Keith and College Avenues (click here for map). We will have equipment and

New ambassador program deployed on trains

BART has launched a pilot ambassador program to increase the presence of uniformed personnel on trains to address customers’ concerns about safety and security. The BART Board voted unanimously in January to move forward with a six-month pilot program. The unarmed ambassadors are recruited from the ranks of