Elevator Outage Options and Accessible Path for El Cerrito del Norte Station

Elevator Outage Option

IF PLATFORM 1 (RICHMOND) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to El Cerrito Plaza and board desired train. Use Platform 2 elevator. 

    • Alternative Option: Rider can take AC Transit to another BART station. The closet station is El Cerrito Plaza.

    • If the Platform 1 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip. El Cerrito Plaza is 2.1 miles walking/rolling.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to Richmond, then backtrack to El Cerrito del Norte on next train. Exit using Platform 2 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is El Cerrito Plaza.

    • If the Platform 1 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip. El Cerrito Plaza is 2.1 miles walking/rolling.

IF PLATFORM 2 (BERRYESSA/NORTH SAN JOSÉ, SFO/MILLBRAE) ELEVATOR IS OUT OF SERVICE AND RIDER IS:

  • ARRIVING FROM THE STREET (rider cannot access trains)

    • Rider should backtrack to Richmond and board desired train. Use Platform 1 elevator.

    • Alternative Option: Rider can take AC Transit to another BART station. The closest station is El Cerrito Plaza.

    • If the Platform 2 elevator is also out of service, rider could take AC Transit to another station or request a Mitigation Trip. El Cerrito Plaza is 2.1 miles walking/rolling.

  • ARRIVING FROM THE PLATFORM (rider cannot exit platform)

    • Rider should continue on BART to El Cerrito Plaza, then backtrack to El Cerrito del Norte on next train. Exit using Platform 1 elevator.

    • Alternative Option: Rider can continue on BART to another station and take AC Transit to destination. The closest station is El Cerrito Plaza.

    • If the alternate elevator is out of service: If the Platform 2 elevator is also out of service, rider could take AC Transit from another station or request a Mitigation Trip. El Cerrito Plaza is 2.1 miles walking/rolling.

Entering El Cerrito del Norte Station

Check the status of out of service elevators ELEVATOR ALERTS

The train platform at El Cerrito del Norte Station are located on a raised platform. Concourse is on the street level.

There are two separate elevators for Richmond bound trains or Berryessa/North San José, San Francisco bound trains. Travel approximately 110 feet heading North from the paid area. Berryessa/North San José, San Francisco bound trains elevator to your left and Richmoond bound trains elevator to your right. Press "P" for train platform level.

At the train platform level, from either elevator, you will be approximately at the end of the platform. The elevator doors open away from the tracks.

Exiting El Cerrito del Norte Station

The train platforms trains at El Cerrito del Norte Station are on located on a raised platform.

There are two separate elevators for either Richmond bound trains or Berryessa/North San José, San Francisco bound trains. The elevators are located approximately at the far end of the train platform. Press “S” for street level.  

When exiting from either elevator, travel approximately 110 feet heading South towards the paid area.

El Cerrito del Norte Station Accessible Path