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BART Board schedules evening meetings to discuss FY14 budget
The BART Board of Directors has set the calendar for a set of evening Board meetings to accommodate public interest in the District's 2014 Fiscal Year Budget. “We hope that the evening meetings will provide greater access as we discuss how taxpayer dollars are to be used,” BART Director Rebecca Saltzman said
BART Police Department Review Sub-Committee to meet on Monday, June 8
The BART Police Department Review Sub-Committee will meet on Monday, June 8, 2009, at 10:00 a.m. in the BART Board Room, which is located in the Kaiser Center 20th Street Mall, Third Floor, 344 20th St., Oakland, CA Download directions to the Board Room
BART Police Department Review Sub-Committee to meet Sept. 28
The BART Police Department Review Sub-Committee will meet on Monday, September 28, 2009, at 9:00 a.m. in the BART Board Room, which is located in the Kaiser Center 20th Street Mall, Third Floor, 344 20th St., Oakland, CA Download directions to the Board Room
Going to the zoo: BART Summer Youth Tours mix fun with education
By MADELEINE VALDEZ and MELISSA JORDAN BART Communications Staff Adowende the ball python slithered along the floor just inches in front of the youngest kids, her v-shaped tongue flicking through the air. Ms. Betty, the Oakland Zoo educator leading the presentation, asked if anyone know what Adowende was
BART to Silicon Valley Survey--tell us what you think
We are seeking your input on the upcoming new BART service into Santa Clara County. The service will include new stations at Milpitas and Berryessa/North San José. Expected to open summer 2018, the new rail passenger service is approximately 10 miles of new track between the existing Warm Springs/South
Celebrating BART employees on Transit Employee Appreciation Day
Today, March 18, is Transit Employee Appreciation Day, and BART invites the public to join us in sharing gratitude for transit employees. If you're traveling on BART or another public transit system, take a moment to say "thanks" to the employees you see.
BART's 629 daily weekday trains may technically run on clean electricity, but we know they're really powered by our more than 4,000 amazing and impactful employees. The work BART employees do is significant, as BART plays a major role in keeping our economy humming, people flowing, and our air clean. None of this happens without BART's employees.
The "New BART" is on a roll right now, thanks to these employees. Crime on BART dropped 41% in 2025. Ridership was up 9.8%. Passenger on-time performance is as high as it’s been in years. We completed the installation of our Next Generation Fare Gates in August, four months ahead of schedule. Rider satisfaction hit its highest mark in a decade.
Our employees make a big impact on an individual level, too.
Here are just a few of the many stories shared with us by BART riders over the past few months:
I disembarked a northbound BART train at MacArthur Station. I was exhausted and not feeling well because I had just completed a cancer treatment at UCSF Medical Center. Because of this, and the fact I am somewhat disabled from a broken hip, I was worried about my personal safety in getting to my car in the BART garage. I explained this to the attendant in the station kiosk. She kindly located two BART police officers who good-naturedly escorted me to my car on the garage third floor. I am extremely grateful for the assistance the three of them provided me.
This morning, I had some problems with the parking app on my phone (operator error!!). I asked the lady in the booth for help with my issue. I explained my parking app was not working, what could I do? We tried a few more times but the app would not let me have access to my account (turns out I was using an incorrect email). Jennifer was very patient and explained I would need to buy a parking ticket. She showed me the parking machine and walked me through the process. I am 75 years old and disabled just getting to the BART is a challenge for me, so this issue just made things really difficult. Jennifer was a LIFE saver. She was kind, patient and very professional….Jennifer gave me the BEST customer service I've received in a very long time.
I just saw a pair of BART employees engage someone who was out of sorts and sleeping on train seats. I was so impressed with the woman who led the engagement: she was calm, kind, and effective. She preserved the dignity of the person while also successfully having him exit the train. This was exemplary. I want to compliment her, her training, and thank her for the service she is providing to our community.
Keep an eye out for signs of gratitude in our stations, including some of our employees featured on posters in station agent booths, and listen for a special PA announcement recorded by BART General Manager Bob Powers if you’re traveling on BART today. And be sure to share your appreciation for any transit employees you encounter – even a smile or wave goes a long way.
Thank you, BART staff and all other transit employees. Today, we salute you!
Read about some of our amazing employees
Meet the Tango team, the mainline technicians who fix trains while they’re moving
How BART's Earthquake Response Team is preparing for the next "Big One"
This 1,200-pound gear makes escalators run. Fixing it is no simple task.
How BART replaced a key transformer in the core of the system on a whirlwind schedule
Transit is punk: Kamala Parks went from cofounding 924 Gilman Street to urban planning at BART
Cleaner trains than ever: Meet the team that has five minutes to clean every BART train
With $300 in her wallet and a dream, one BART track operator forged her own path
BART Chief of Police on BART’s 1972 opening day and a lifetime riding trains
Serial entrepreneur turned Station Agent trainee reflects on his journey to BART
10 Questions with Train Operator Shinita Garza
BART employee stars in new film about famed sign spinner
Train Car Electricians are the neurosurgeons of BART
BART trains now deep-cleaned twice as often -- meet the employees who make it happen
Dispatchers are the “behind-the-scenes heroes” of BART Police
Financial Analysts at BART meld science with art
Train Car Mechanics keep BART trains on the go
Podcast: A lifelong passion for transit inspires a BART Supervisor to improve your ride
From the third rail to station lightbulbs, BART Electricians keep the system energized
BART's Mark Nagales honored his grandmother’s memory with one final trip on a legacy train
What it takes to deep clean a BART station – a process BART recently doubled in frequency
BART Board approves new and improved plan for future Irvington Station
Today the BART Board of Directors voted to approve the updated and improved plan to move forward with the proposed Irvington Station to be located near the intersection of Osgood Rd and Washington Blvd, in between the Fremont and Warm Springs Stations. The updated plan calls for a smaller, more cost-effective
In the community: BART PD Sgt. teaches life lessons with school program
Sgt. Ja'Son Scott and others from BART Police hand out graduation certificates. By MELISSA JORDANBART Senior Web Producer Before he even steps into the classroom on a sunny Monday morning, BART Police Sgt. Ja'Son Scott is swarmed by children giving him hugs, telling him about their weekend, waving in greeting
BART flash passes available for Martin Luther King Day events
BART trains will once again carry riders from throughout the Bay Area to Civic Center Station on Monday, January 19, for Northern California’s largest celebration honoring the life and achievements of Dr. Martin Luther King, Jr. This year’s San Francisco Dr. Martin Luther King, Jr. Day Celebration will be
BART Toy Drive benefits innovative family center in Portola neighborhood
Lilah, 4, shows off her artwork at Portola Family Connections By MELISSA JORDAN BART Senior Web Producer Crossing the street changed Brendan Kosmerl's life. About a year ago, out for walk, he and his family took a different route, on the other side of San Bruno Avenue in San Francisco from where they usually