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Mother in Hawaii reunites with homeless son with help from BART Police
Megan Nota* provided this selfie taken in March 2021 with her son in the background By MELISSA JORDANBART Senior Web Producer A mother has been reuinted with her 20-year-old son who had been homeless on the streets of San Francisco, thanks to BART Police officers who help people experiencing homelessness
BART PD asks for the public's help to find armed robbery suspect
BART police are releasing surveillance images of an armed robbery suspect who threatened a woman aboard a BART train Monday morning. The victim was on board a Fremont-bound train between the Hayward and South Hayward Stations at about 9:30 am when the suspect approached her and showed what appeared to be a
BART Police Department K-9 units visit Brookfield Village Elementary
K-9s play a special role in BART's community policing initiatives. This visit to Brookfield Village Elementary is an opportunity for kids to meet the dogs that are specially trained to protect and serve on the BART system.
Short Edition story dispensers give BART riders the joy of reading
A customer at Café Zoetrope uses a Short Story Dispenser; image by Olivier Alexandre/Short EditionStory dispensers are located at: Fruitvale, Richmond, Pleasant Hill and Balboa Park. By MELISSA JORDANBART Senior Web Producer For sale, baby shoes, never worn. That six-word sentence, often mistakenly attributed
BART trains now deep-cleaned twice as often
Train car cleaner Alyssa Barnes mops the floor of a BART car with disinfectant soap and steaming hot water during a train car thorough clean.
Glossary of BART Train Car Cleaning Terms
Thorough Clean | Standard Clean |
Litter Pickup
|
| A controlled multi-step clean that requires cleaners scrub every surface of a train car, from ceiling to baseboards. Thorough cleans take two cleaners about two hours to complete. They occur every 450 hours a car is in service. | If a car is not scheduled for a thorough clean on a given night, it will get a standard clean. Depending on time constraints, cleaners may sweep cars for debris, disinfect seats and poles, scrub graffiti, spray hanging straps with disinfectant, and mop the floor. | Between thorough and standard cleans, cleaners hop aboard train cars at the end of the line and sweep up litter and messes. If a car has a major mess, it will be removed from service and cleaned before it is returned to service. |
Note: It is impossible to Thorough Clean the 636 cars we require to run service every single night.
Rose Burditt, the foreworker who oversees overnight train car cleaning at Daly City Yard, inspects every single car that rolls into and out of her zone – up to 100 cars a shift. In just one night, she walks more than a mile in search of spots and stains that require some extra scrubbing from her team of skilled cleaners before she’s ready to release a car into passenger service.
Burditt, who started as a car cleaner herself 28 years ago, is her cleaning team’s “second set of eyes.” Her job is to ensure the cleaners scrub every surface of their assigned cars, from the ceiling to the baseboards, during one of their regular train car “thorough cleans” – the term we use to refer to a very, very deep clean not dissimilar from getting your automobile “detailed” at a car wash. A thorough clean takes a team of two around 120 minutes to complete, depending on the mess they face. Across the system each night, BART cleaners perform 15 to 20 thorough cleans – upwards of 30 hours of deep cleaning a night!
Seats are scrubbed with hot water and disinfectant soap during a thorough clean.
BART recently increased the frequency of thorough cleans from every 900 hours of train car service to every 450 hours, meaning we’ve doubled the number of times the cars in our system undergo a deep clean. You could say our train cars are now twice as clean.
They don’t make giant Roombas for our trains; cleaning our vehicles requires trained, dexterous, and highly skilled cleaners with close attention to detail. We’ve been able to increase our cleaning hours recently thanks to emergency federal funding and the knowledge that we’ll be receiving additional funds from the new state budget. This funding enables us to hire additional cleaners; the more cleaners on staff the more trains we can scrub at a greater frequency.
BART’s Rolling Stock and Shops department – the group that oversees train cleaning – has been ISO 9001:2015 certified since 2018, meaning our quality management system for maintaining cars lives up to the International Standards Organization’s high bar. We are one of the few transit agencies to have this prestigious certification and are sometimes surprise-audited by quality assurance officers who ensure our cleaning crews are following the required procedures.
No international standard could possibly be higher than Burditt’s own, however. If a car isn’t clean, it will not pass her eagle-eyed inspection.
“I don’t just work here, I ride the trains, too,” she said. “And I want a clean ride for passengers and myself.”
Train car cleaner Rodelio Correa scrubs the ceiling and poles with hot water and disinfectant soap during a thorough clean.
Trains are cleaned after every single trip they take, multiple times a day; at the end of each line, crews hop aboard to remove litter and messes. If a car is not scheduled for a thorough clean on a given night – it’s impossible to spend two hours cleaning the 636 cars we require to run service every single night – the car will undergo a “standard clean.”
The standard clean procedure varies depending on the car’s needs and time constraints. Often, two cleaners will sweep the car for debris, disinfect seats and poles, scrub away graffiti, spray hanging straps with disinfectant, and mop the floor. Cleaners use hospital-grade disinfectant that’s safe for humans but tough on germs (it smells nice, too).
To complete a thorough clean – and pass a foreworker's tough inspection – every scrub team must follow a 12-step, 34-page controlled procedure that is regularly updated and revised.
Train car cleaner Alyssa Barnes wipes down a pole on a BART car with disinfectant during a thorough clean.
Cleaning teams ferry their supplies with them from car to car on carts, which are outfitted with everything they might need – from water barrels and pic-sticks to gum and graffiti removers.
BART’s train car cleaners undergo regular trainings. In addition to a weeklong Roadway Worker Protection (RWP) course, cleaners receive training on how to handle nuanced situations, including the removal of biohazards. They also take courses on Arc flash safety, personal protective wear, and the proper procedures for working with certain cleaning products. Biohazards are an unfortunate reality on our trains, and cleaners are trained to never pick up litter with their hands but to always use pic-sticks.
Rose Burditt, pictured above, started at BART 28 years ago as a train car cleaner. She now oversees the cleaning teams on the overnight shift at Daly City Yard as a foreworker.
“There’s more that goes into cleaning these trains than you might think,” said Burditt.
Most of all, Burditt wants riders to understand that when they leave a mess behind, there is a human being at the end of the line who has to take care of it.
“When you’re riding the trains, please consider the rider who’s taking the train after you,” Burditt said.
A seat is dried after being scrubbed with disinfectant soap and hot water during a thorough clean.
Our riders can help keep BART clean. At the end of your ride, pick up your trash and toss it in one of our station receptacles. Leaving junk on BART is littering and subject to fines.
Notice a biohazard on a train or in a station? Report it at bart.gov/biohazard.
Train car cleaner Alyssa Barnes is pictured through a bucket of soapy water during a thorough clean.
Take BART to the San Francisco Symphony's Black and White Ball 2012
The San Francisco Symphony's Black & White Ball only comes around every other year, and 2012 promises to be quite the party! Don your finest black and white attire on Saturday, June 2, for an evening of music, food, and dancing in San Francisco's War Memorial Performing Arts Center and City Hall. Start the
BART gears up for storms; offers rider tips for inclement weather
With a series of strong storms heading through the Bay Area, BART has geared up for wet weather and is reminding riders of safety tips. BART maintenance teams have all hands on deck in inclement weather. Some of the challenges can be falling branches from strong winds, which can knock out power or block a
Public to BART: Next GM should focus on reliable, affordable service
Cover page of report Providing reliable, affordable service should top the to-do list for the next BART general manager, respondents to a survey seeking public input told the agency. When asked to choose a single most important task for a new GM, more than half (54%) picked "maintain quality service at an
A look at BART's bike pilot, halfway through and entering busy season
The post-summer crunch -- when vacations are over and schools are back in session -- is underway, on BART trains already experiencing record ridership . BART's five-month extended commute period bike pilot is in its third month, the first with autumn-level ridership, and officials are taking the opportunity
BART Police officers and canine partners win honors at annual competition
Officer Zamora with Umar The officers and dogs of the BART Police Department’s canine unit are back on the job after proving themselves to be among the best in the state during a recent competition in La Honda. Officer Alfredo Zamora and partner “Umar” finished second overall in a competition that included 27