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BART website provides real time Muni Metro arrivals for shared stations

The BART website now provides real time SF Muni Metro arrivals for shared BART/Muni Metro stations in San Francisco, including Embarcadero, Montgomery, Powell, Civic Center, Glen Park and Balboa Park. The arrivals are convenietly listed next to BART ETAs on the main BART website and the mobile BART website (

Seen & heard on BART this week: Fog town, iPad station, singing rooster

BART riders are a busy bunch -- taking trains to work, to play, to meet friends and travel around the Bay Area. While they're on BART they're gaming, crocheting, listening to music, reading and people-watching. Here's a fresh batch of things people saw and talked about on BART this week. We'll update this

BART Rider Action Alert: State support for public transit at stake

Dear Rider: We at BART want to make you aware that Governor Arnold Schwarzenegger and the State Legislature are considering permanently eliminating the very program that funds public transit. That program is called the State Transportation Assistance (STA) fund. They may slash these funds in order to once

Seen & heard on BART this week: carols, fake Chanel, E-40, meditation

BART riders are a busy bunch -- taking trains to work, to play, to meet friends and travel around the Bay Area. While they're on BART they're gaming, crocheting, listening to music, reading and people-watching. Here's a fresh batch of things people saw and talked about on BART this week. We'll update this

BART increases service for Giants parade; trains will run until 2AM

Watch the video

BART is gearing up to carry hundreds of thousands of baseball fans to downtown San Francisco on Friday, October 31 to celebrate the Giants World Series seventh game win. BART will run its rush hour service all day--using every available train possible. To ensure that everyone can get home safely, trains will

BART ridership up over Labor Day weekend, overnight ridership down

A total of 539,400 passengers took BART over the Labor Day weekend. That's 61,800 or 13% more passengers than BART anticipated would've taken BART had Caltrans not shutdown the eastbound lanes of the Bay Bridge for the entire weekend to perform earthquake retrofit work. The number of people who took BART

Platform details now included on BART Trip Planner results

To make planning BART trips and using the BART system even easier, platform details are now included in Trip Planner itineraries, giving riders confidence that they are waiting for their train in the right spot.  

The information will be especially helpful for riders who are making platform-to-platform transfers, for example at MacArthur Station as reflected in the before and after images below. The Trip Planner itinerary calls out how riders will transfer from the Yellow Line train at Platform 4 at Macarthur Station to an Orange Line train on Platform 2. 

Riders will also be able to see if a train is using a different platform than normal, a tactic used during delay scenarios when trains may need to run on different tracks.

“BART is making changes to ensure navigating transit is as easy as possible as part of our efforts to improve the customer experience and increase ridership,” said Alicia Trost, BART Chief Communications Officer. “New riders and those who use BART infrequently will now have this critical platform information that will make their journey more seamless.”  

 

Before: Without platform details                               After: With platform details   

Graphical user interface, text, application, email

AI-generated content may be incorrect.                  Graphical user interface, text, application, email

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Platform numbers are posted on concourse signage at major decision points as well as on the platforms on directional signage and digital signs. 

Concourse signs                                                    Platform level signs   

Inserting image...               A picture containing text

AI-generated content may be incorrect. 

 

The platform level data is now also available for third-party apps to implement through BART’s Developer Program.