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Bystander Intervention

Help our riders get home safe - intervene if you see sexual harassment. Bystander intervention is a common tactic used to help prevent or interrupt ha
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Bystander Intervention Card Version 2: "I Got You." Front side and back side:
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Local college students made this video highlighting some tips on how to stay safe on a train. 

Questions about joining BPD?

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Join BART PD!The BART Police Department is now offering a $15,000 hiring bonus for laterals and academy graduates ($5,000 upon hire and $10,000 upon c

Installation work to begin week of August 11th for Next Generation Fare Gates at Fruitvale Station

Installation of Next Generation Fare Gates is scheduled to begin the week of August 11th at Fruitvale Station. The installation process is expected to take approximately two weeks to complete. This work comes after the successful installation of Next Generation Fare Gates at West Oakland Station.

During construction, there will be a barrier around the existing station gate array.  Riders will use two temporary accessible gates to enter and exit Fruitvale Station.  Both gates are located next to the Station Agent Booth, one on each side. When facing the booth from the non-paid area of the station, the fare gate to your right is used to enter the station and the fare gate to your left is used to exit. The gates will work for both directions if needed to clear a line of riders.

Additionally, a carpet will be installed immediately before the entrance to each fare gate, to make these two gates easier to locate for riders with visual impairments. The removal of the old gates and installation of the new gates will not impact train service. 

All BART stations will have new fare gates by the end of 2025. You can learn more about BART’s Next Generation Fare Gate project here. Riders can provide feedback about the new gates at bart.gov/comments.

List of discounts BART offers through Clipper including a QR code that links to additional info.

Installation work to begin January 3 for Next Generation Fare Gates at South Hayward Station

Installation of Next Generation Fare Gates is scheduled to begin January 3 at South Hayward Station. The installation process is expected to take approximately two weeks to complete.

During construction, there will be a barrier around the existing station gate array.  Riders will use two temporary accessible gates to enter and exit South Hayward Station.  Both gates are located next to the Station Agent Booth. When facing the booth from the non-paid area of the station, the fare gate to your right is used to enter the station and the fare gate to your left is used to exit. Additionally, a carpet will be installed immediately before the entrance to each temporary gate to make the gates easier to locate for riders with visual impairments. 

The work will not impact train service, but riders may experience a few extra minutes wait to pass through the fare gates during peak travel hours.

The latest work comes after BART has successfully installed Next Generation Fare Gates at 15 other stations across the system. All 50 BART stations will have new fare gates by the end of 2025. You can learn more about BART’s Next Generation Fare Gate project at our project page. 


This article was first posted on Tuesday, December 31.

 

List of discounts BART offers through Clipper including a QR code that links to additional info.

Installation work to begin February 14 for Next Generation Fare Gates at Orinda Station

Installation of Next Generation Fare Gates is scheduled to begin February 14 at Orinda Station. The installation process is expected to take approximately two weeks to complete for each of the station’s two arrays. 

During construction, there will be a barrier around the gate array being replaced.  Riders can use the two temporary accessible gates to enter and exit Orinda Station.  Both gates are located next to the Station Agent Booth. When facing the booth from the non-paid area of the station, the fare gate to your right is used to enter the station and the fare gate to your left is used to exit. Additionally, a carpet will be installed immediately before the entrance to each temporary gate to make the gates easier to locate for riders with visual impairments. 

The work will not impact train service, but riders may experience a few extra minutes wait to pass through the fare gates during peak travel hours.

The latest work comes after BART has successfully installed Next Generation Fare Gates at 18 other stations across the system. All 50 BART stations will have new fare gates by the end of 2025. You can learn more about BART’s Next Generation Fare Gate project here.

List of discounts BART offers through Clipper including a QR code that links to additional info.

Installation work to begin Friday, May 16 for Next Generation Fare Gates at Pleasant Hill/Contra Costa Centre Station

The installation of Next Generation Fare Gates is scheduled to begin Friday, May 16 at Pleasant Hill/Contra Costa Centre Station. The process is expected to take approximately two weeks to complete. 

During construction, there will be a barrier around the existing station gates.  Riders will use two temporary accessible gates to enter and exit Pleasant Hill/Contra Costa Centre Station.  Both gates are located next to the Station Agent Booth. When facing the booth from the non-paid area of the station, the fare gate to your right is used to enter the station and the fare gate to your left is used to exit. Additionally, a carpet will be installed immediately before the entrance to each temporary gate to make the gates easier to locate for riders with visual impairments. 

The work will not delay train service, but riders may experience a few extra minutes wait to pass through the temporary fare gates during peak travel hours.

The latest work comes after BART has successfully installed Next Generation Fare Gates at 35 other stations across the system. All 50 BART stations will have new fare gates by the end of 2025. You can learn more about BART’s Next Generation Fare Gate project here.

List of discounts BART offers through Clipper including a QR code that links to additional info.

New test signs to help riders navigate transit installed at Powell Street Station

New temporary directional signs were installed this week at the concourse and street levels of Powell Street Station to determine if they better help guide riders to BART and Muni services. The signs include new standardized modal icons and prominently feature the BART line colors. 

Powell St. Station was selected because of its complex nature: it has three underground levels and provides connections to BART and Muni Metro trains (including the T-third rail line), buses, Muni’s historic streetcars, and cable cars.

These signs are part of a Bay Area-wide test of the Regional Mapping and Wayfinding Project. 

The goal of the project is to unify maps and signs throughout the region, so it is easier for public transit riders to get where they need to go throughout the Bay Area. 

Other test transit maps and signs were previously installed at El Cerrito del Norte Station. They are to deliver information that is clear, predictable, and familiar across service areas and county lines. The new bus stop signs and suite of maps focuses on service frequency and uses standardized colors, line styles, and labels on maps and signs to indicate how often a bus, train or ferry arrives at a particular stop. 

A photo of the test signage and maps at El Cerrito del Norte

Fremont Station: Accessibility improvements- 2023/2024

UPDATE March 4. 2024

There will be a short construction phase at Fremont that will affect bus locations for two AC Transit lines from Monday 3/4 to Wednesday 3/6. 

During this time, the following bus lines only will move: 

  • AC Transit line 251 will be in bay C2
  • AC Transit line 212 will be in bay C3

All employer shuttles will be in bays C4 and C5. On 3/7, they will return to their regular locations: 

  • Line 251 will return to bay B4 
  • Line 212 will return to bay B5 

UPDATE December 29, 2023

The next phase of work at Fremont will start on January 15th and will last 2-3 weeks. Buses will move locations on January 19th. During construction, all pedestrian detours will be accessible (see map below). 

On the West side of the station: 

  • The central portion of the passenger loading zone on the station side of the roadway will be closed for construction and pedestrian detours around the construction. 
  • Accessible loading will be located on the side farther from the station entrance. 
  • A temporary crosswalk will be installed on the south side of the loading zone providing an accessible path to the temporary accessible loading and parking. 
  • A portion of accessible parking south of the station will also be closed for construction. 
  • A temporary accessible parking area is be installed in the small parking area next to the passenger loading area. This will remain for all phases of construction.  

On the East side of the station:  

  • The passenger loading zone will be closed for construction. Passenger loading will take place just north of this. 
  • An accessible pedestrian detour will be provided at the location of the stairs to the lower plaza and station entrance. 
  • There will be no construction in the bus area during this phase. Buses will return to their normal locations.     Please check signs and/or the list below for the location of your bus. 

AC Transit/Stanford Marguerite Buses: 

  • Line 99: B2 (B1 overflow)
  • Line 200: A3 (A2 overflow)
  • Line 212: B5
  • Line 215: A1
  • Line 216 (Union City  BART): A5
  • Line 216 (Silliman Recreation Center): A6 
  • Line 217: A4
  • Line 232: A8
  • Line 239: A7
  • Line 251: B4
  • Line 707: A4
  • Line 801: A3
  • Line U and Stanford Marguerite Lines AE-F, EB: C1

Employer shuttles: C5

Fremont phase 4

UPDATE December 11, 2023:

The next phase of work at Fremont will start on December 12th and will last approximately 3 weeks.

During construction, all pedestrian detours will be accessible. 

On the West side of the station, taxis will return to their permanent location, and the north portion of the passenger loading zone and a section of accessible parking will be closed for construction. A temporary accessible parking area will be installed in the small parking area next to the passenger loading area. This will remain for all phases of construction.  

On the East side of the station, construction will close bus bays A1, A2, B1, B3, and B4, and will require the relocation of most bus routes (see map below). Please check signs and/or the list below for the location of your bus. 

AC Transit/Stanford Marguerite Buses: 

  • Line 99: C1
  • Line 200: A3 (A4 overflow)
  • Line 212: C4
  • Line 215: B2
  • Line 216  (Union City  BART): A5
  • Line 216 (Silliman Recreation Center): A6
  • Line 217: A8
  • Line 232: B6
  • Line 239: A7
  • Line 251: B5
  • Line 707: A8
  • Line 801: A3
  • Line U and Stanford Marguerite Lines AE-F, EB: C3

Employer shuttles: C5

The Accessibility Improvement Program (AIP) will improve accessibility in and around BART stations to better meet the needs of people with disabilities, including replacement or upgrade of ramps, sidewalks and accessible paths, bus and passenger loading zones, as well as handrails, wall protrusion detection, wheelchair-accessible phones, TTY devices, courtesy phones, and elevator lobby lighting.

The work at Fremont Station will be done in phases with full completion by Spring 2024.

Thank you for your patience as we work to improve access to the BART Station. 

Fremont bus zone 12 11

UPDATE November 9, 2023: 

The next phase of work at Fremont will start on November 13th and will last approximately 4 weeks.

During construction, all pedestrian detours will be accessible. On the West side of the station, taxis will be moved to the end of the loading zone on the right as you exit the station and the accessible loading zone will shift slightly. Some accessible parking will be closed, and a temporary accessible parking area will be installed in the small parking area next to the passenger loading area. This will remain for all phases of construction.  

On the East side of the station, construction will close bus bays A3, A4, and will require the relocation of most bus routes. Please check signs and/or the list below for the location of your bus. AC Transit/Stanford Marguerite Buses will be relocated to the following bus bays: 

  • Line 99: B2 (no change)
  • Line 200: A2
  • Line 212: C4
  • Line 215: B3
  • Line 216  (Union City  BART): A5
  • Line 216 (Silliman Recreation Center): A6
  • Line 217: A8
  • Line 232: C3
  • Line 239: A7
  • Line 251: B4 (no change)
  • Line 707: A8
  • Line 801: A2
  • Line U and Stanford Marguerite Lines AE-F, EB: C1 (no change)

Employer shuttles: C2, C5, B5 (Check with your shuttle operator)

The Accessibility Improvement Program (AIP) will improve accessibility in and around BART stations to better meet the needs of people with disabilities, including replacement or upgrade of ramps, sidewalks and accessible paths, bus and passenger loading zones, as well as handrails, wall protrusion detection, wheelchair-accessible phones, TTY devices, courtesy phones, and elevator lobby lighting.

The work at Fremont Station will be done in phases with full completion by Spring 2024.

Thank you for your patience as we work to improve access to the BART Station. 

Fremont bus zone work

NOTE: The information below was originally posted on October 6, 2023

Construction for the first phase of the Fremont Station Accessibility Improvements Project will begin on Thursday, October 12, 2023 and last for approximately 5 weeks. 

During this first phase, work will take place primarily on the west side of the station. Taxis will be moved to the end of the loading zone on the right as customers exit the station. The accessible loading zone will shift slightly. Some accessible parking will be closed and a temporary accessible parking area will be available in the small parking area next to the passenger loading area (see map). On the east side, sidewalk work will take place in the remote parking lots north of the station entrance.

All pedestrian detours will be accessible and temporary wayfinding signage will be posted to direct customers.

The Accessibility Improvement Program (AIP) will improve accessibility in and around BART stations to better meet the needs of people with disabilities, including replacement or upgrade of ramps, sidewalks and accessible paths, bus and passenger loading zones, as well as handrails, wall protrusion detection, wheelchair-accessible phones, TTY devices, courtesy phones, and elevator lobby lighting.

The work at Fremont Station will be done in phases with full completion by Spring 2024.

Thank you for your patience as we work to improve access to the BART Station. 

Fremont bus zone work

Installation work to begin Friday, October 4th for Next Generation Fare Gates at 16th Street Mission Station

Installation of Next Generation Fare Gates is scheduled to begin Friday, October 4th at 16th Street Mission Station. The installation process is expected to take approximately two weeks to complete. This work comes after the successful installation of Next Generation Fare Gates at 24th Street Mission, Civic Center, Fruitvale, Oakland International Airport, and West Oakland stations.

During construction, there will be a barrier around the existing station gate array.  Riders will use two temporary accessible gates to enter and exit 16th Street Mission Station.  Both gates are located next to the Station Agent Booth, one on each side. When facing the booth from the non-paid area of the station, the fare gate to your left is used to enter the station and the fare gate to your right is used to exit. Additionally, a carpet will be installed immediately before the entrance to each fare gate, to make these two gates easier to locate for riders with visual impairments. The removal of the old gates and installation of the new gates will not impact train service. 

All BART stations will have new fare gates by the end of 2025. You can learn more about BART’s Next Generation Fare Gate project here. Riders can provide feedback about the new gates at bart.gov/comments.

List of discounts BART offers through Clipper including a QR code that links to additional info.

Installation work to begin week of October 27th for Next Generation Fare Gates at Coliseum Station

Installation of Next Generation Fare Gates is scheduled to begin the week of October 27th at Coliseum Station. The installation process is expected to take approximately two weeks to complete. This work comes after the successful installation of Next Generation Fare Gates at eight stations across the system including Fruitvale and West Oakland.

During construction, there will be a barrier around the existing station gate array.  Riders will use two temporary accessible gates to enter and exit Coliseum Station.  Both temporary gates are located next to the Station Agent Booth. When facing the booth from the non-paid area of the station, the fare gate to your right is used to enter the station and the fare gate to your left is used to exit. Additionally, a carpet will be installed immediately before the entrance to each fare gate, to make these two gates easier to locate for riders with visual impairments. The removal of the old gates and installation of the new gates will not impact train service, but riders may experience a few minutes wait to pass through the temporary gates during peak travel hours. 

All BART stations will have new fare gates by the end of 2025. You can learn more about BART’s Next Generation Fare Gate project here. Riders can provide feedback about the new gates at bart.gov/comments.

List of discounts BART offers through Clipper including a QR code that links to additional info.