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BART.gov launches new estimated train crowding feature

Visitors to the BART website and mobile site can now get a snapshot of estimated crowding levels on trains when they plan a trip. The beta version of the estimated crowding feature launched Tuesday. When you use the BART QuickPlanner, your trip plan will show an icon with three heads, two heads or one head –

BART management seeks state mediator for union negotiations

With the deadline for the expiration of BART's labor union contracts fast approaching, BART management said today that it is has just called for a state mediator to help swiftly conclude contract talks with the leaders of BART's two biggest unions, SEIU and ATU. BART management says at this point, the union

State Auditor validates BART’s projections and reinvestment needs

A rigorous state audit released today validated BART’s financial projection process and reaffirmed that BART is facing $9.6 billion in capital needs, potentially affecting the reliability of rail service if additional revenue isn’t secured. The audit reports BART has taken recent steps to improve its process

BART statement on Advanced Automatic Train Control lawsuit

Regrettably, after nearly four years of protracted negotiations, General Electric Transportation Systems Global Signaling (GETS GS), a business unit of General Electric, has left BART with no option but to sue it for breach and termination of its 1998 contract with BART in which GETS GS promised to design and

BART Connects: A working mom remembers when her only downtime each day was her BART ride

Linda Healey pictured at Walnut Creek Station

Linda Healey pictured at Walnut Creek Station. 

 

Do you have a favorite BART memory or story to share? Email a short summary to BART Storyteller Michelle Robertson at [email protected], and she may follow up to schedule an interview.    

Linda Healey took BART to work for more than twenty years. When her son was young, those daily BART rides were her only downtime in the day.  

“BART got me home to my child quickly,” she said. “And it got me home unstressed because I could relax, rather than sit in traffic. That was a gift.”  

Now retired, Healey still looks back on her BART commute fondly. Each morning, Healey would walk about ten minutes from her home to Walnut Creek Station, where she’d board a San Francisco-bound train.  

During the ride, she finally had a few minutes time to read, and she treasured that time. She alternated between the classics and pure “pleasure reading,” from Finnegan’s Wake to Agatha Christie. Thirty minutes or so later, she’d disembark at one of the Market Street stations in San Francisco and head to work for the day at a large financial institution.  

Healey still takes BART to those same stations, but nowadays, her destination is mostly dinner or the theatre, a lifelong passion of hers. In the eighties, she said she took BART to see the original touring casts of classics like Cats, Phantom of the Opera, and Les Misérables. She’s especially grateful for BART’s Senior Clipper card, which gets her 62.5% off her fare.  

One of Healey’s most treasured BART memories doesn’t involve her commute or theatergoing. Eleven years ago, she met a 21-year-old Italian woman on a train who was traveling alone. Her name was Stefania, and she couldn’t remember which station she was supposed to meet her aunt at, but knew she lived in Danville. Healey suspected Walnut Creek was their meeting place.  

Linda Healey pictured at Walnut Creek Station

The two women struck up a conversation, and Healey learned Stefania lived in Lucca, Tuscany, and was staying with her aunt for 29 days to practice her English. Healey was charmed by her wit and “beautiful Italian accent.” They chatted the entire way.  

When they got to Walnut Creek Station, Healey made Stefania a deal. She would walk home, wait a few minutes, and then return to the station in her car to make sure Stefania had been picked up. Healey told her, “If you’re still there when I get back, I’ll drive you to your aunt’s place.” She returned a half hour later, but Stefania was nowhere to be found. 

The two women kept up a correspondence, with Healey sometimes helping Stefania with her English class homework. In the decade since, Healey has watched Stefania fall in love, get married, and have a child. She sends Healey baby pictures now. Healey hopes to meet the family in Italy one day.  

“We were at such different points in our lives,” Healey said. “But we just hit it off on BART. It never would have happened if it weren’t for that train ride. I really scored.”  

Healey intends to visit Stefania in Tuscany in the near future. She’ll take BART to the airport, as she always does.  

Today, Healey’s son – now in his thirties and living in Oakland – does the same commute his mother did for so many years, though he hops on the train a few stops up the line. He even works for the same company.  

“I passed the BART baton to him,” Healey said. “Hopefully one day, he’ll get to take it just for fun.”  

Linda Healey pictured at Walnut Creek Station

About the BART Connects Storytelling Series

The BART Connects storytelling series was launched in 2023 to showcase the real people who ride and rely on BART and illustrate the manifold ways the system affects their lives. You can follow the ongoing series at bart.gov/news. 

The series grew out of BART's Role in the Region Study, which demonstrates BART’s importance to the Bay Area’s mobility, cultural diversity, environmental and economic sustainability. We conducted a call for stories to hear from our riders and understand what BART means to them. The call was publicized on our website, social media, email blasts, and flyering at stations. More than 300 riders responded, and a selection of respondents who opted-in were interviewed for the BART Connects series. 

BART lengthens trains for Memorial Day Weekend events

Longer Trains for Carnaval, Giants & A's Games BART will use longer trains to accommodate the crowds going to the many different Memorial Day weekend events, including the Carnaval Street Festival and Grand Parade in San Francisco and the Giants games at AT&T Park. Then, on Memorial Day, Monday, May 29, BART

Pilot program approved for Segway use on BART

BART’s Board of Directors has approved a one-year pilot program regarding the use of Segways and other Electric Personal Assistive Mobility Devices (EPAMD) on the BART system. Those who wish to use a Segway or similar device on BART will be able to do so after applying for and receiving one of a yet-to-be

BART partners with LG Mobile on e-recycling

To help reduce e-waste and to make e-recycling easier for BART customers, LGE MobileComm U.S.A., (LG) is teaming up with BART to offer three simple ways for BART riders to recycle unused mobile phones. LG is outfitting six BART stations with recycling receptacles where customers can drop off any unused mobile

BART sets SFO ridership record on Christmas week

SFO ridership up 56% compared to first year of service BART passengers have broken ridership records to San Francisco International Airport (SFO) during the Christmas travel season for the fourth year in a row. 62,400 people used BART's SFO train-to-plane connection between December 21st and December 27th

BART hosts job fair to recruit electronic technicians

BART is currently hiring for Transit Vehicle Electronic Technicians (TVET), a rewarding career that helps keep our system safe and reliable. BART is hosting a career fair on Monday, January 4, 2016, to help recruit for this position that blends technical knowledge and troubleshooting ability with practical