New General Manager launches rider listening tour


New General Manager launches rider listening tour

GM Listening Tour

BART's new General Manager Robert Powers has launched a listening tour to hear directly from riders to get feedback about BART service and policies.

Powers will visit stations on Wednesdays and will be on the platform talking to riders while they wait for trains. Posters will be displayed on Station Agent booths in advance to notify riders when the General Manager will be at the station. A pop-up banner will be displayed at the faregates with his picture while the General Manager is at the station so riders know to look for him on the platform.

Powers will also visit early morning, late night and weekend riders.

In Station Visits*

October 2, 2019

  • 8am-9am Lake Merritt Station (Cantonese interpreter available)
  • 3:00pm-4:30pm Montgomery Station

October 9, 2019

  • 8am-9am Ashby
  • 3:00pm-4:30pm Powell Station 

October 16, 2019

  • 8am-9am Rockridge
  • 3:00pm-4:30pm 12th Street 

October 23, 2019

  • 8am-9am Bay Fair
  • 3:00pm-4:30pm Civic Center

October 30, 2019

  • 8am-9am Concord
  • 3:00pm-4:30pm 19th Street

November schedule to be announced. Early morning, late night, and weekend visits will soon be added.

*Subject to change. The schedule will be kept up-to-date here.

Twitter Town Hall

Powers will hold a Twitter townhall on Tuesday, October 8, 2019 from Noon-1pm.  He will answer questions from the public via Twitter.  You can follow along on our Twitter feed and ask questions by tagging @SFBART in a tweet. 

Twitter Town Hall Oct 8 Noon-1pm