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BART overall rider satisfaction up 16 percentage points in latest survey

Customer satisfaction ratings among surveyed BART riders are up 16 percentage points from the last survey two years ago. In the most recent survey, 72% of riders reported being satisfied with BART, compared to 56% in the 2018 survey. 81% would recommend BART to a friend (up from 74%) and 66% agree BART is a

Lessons of 2010 help BART plan extra service for 2012 Giants parade

BART’s highest-ridership day ever was the 2010 Giant’s World Series victory parade with 522,198 riders. Now it’s 2012 and the Giants are World Series champions again. This time the parade comes on a day that would typically have high ridership already – Oct. 31, Halloween, when many people take BART for

BART to open early, run long trains for 2015 Bay to Breakers race

Timetable for Sunday, May 17 BART customers will be able to get to the world famous Bay to Breakers race in San Francisco on Sunday, May 17, 2015, because we’ll open early and run additional long trains. All BART stations will open early with service starting at approximately 6 am Sunday so racers can get to

BART to open early, run long trains for 2014 Bay to Breakers race

BART customers will be able to get to the world famous Bay to Breakers race in San Francisco on Sunday, May 18, 2014, because we’ll open early and run additional long trains. All BART stations will open early with service starting at approximately 6 am Sunday so racers can get to the race well before Bay to

BART to open early, run long trains for 2016 Bay to Breakers race

Timetable for race day BART customers will be able to get to the world famous Bay to Breakers race in San Francisco on Sunday, May 15, 2016, because we’ll open early and run additional long trains. All BART stations will open early with service starting at approximately 6am Sunday so racers can get to the

BART seeks feedback on fare issues; survey & in-station events planned

BART has launched an online survey and a series of in-station outreach events aimed at gathering feedback on our fare program. January 2020 Fare Increase To help fund the BART system's extensive capital needs, BART has a fare increase program that calls for small, regular, less-than-inflation increases every

BART marks all-time highest ridership day in 40 years of service

BART's all-time ridership record was broken Wednesday with 568,061 exits reported, among them fans attending the San Francisco Giants World Series victory parade, Halloween revelers, and people relying on BART for their everyday trips to work, school and other activities.It was the highest ridership in BART's

BART budget funds new rail cars, prioritizes passenger needs

The BART Board of Directors on Thursday approved a $1.5 billion balanced budget for fiscal year 2014 that responds to customer priorities with investments in cleaner stations, new trains and other system improvements. The budget assumes weekday ridership of around 404,000 trips, an increase of 3.1% compared

BART riders who transfer to Muni should plan for subway closures

BART riders who transfer to Muni should be aware of planned Muni subway closures and bus bridges. The following information has been provided by The San Francisco Municipal Transportation Agency (SFMTA), which operates Muni. The Muni Metro Subway from Montgomery to West Portal station will close early on

BART to Antioch: What riders need to know about our new service

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What is eBART and BART to Antioch? eBART is the project to build a new rail system that continues transit service from BART's Pittsburg/Bay Point Station to Antioch. This rail system uses standard gauge (4’-8 ½”) track with state-of-the art Diesel Multiple Unit (DMU) Vehicles. Once opened, the service became