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BART has introduced several new features to make it easier for customers to pay for parking.

Stall number entry no longer required on the official BART app

Forgot your parking stall number? No problem, we heard you. Stall number entry will no longer be required on the latest version of the official BART app. Instead, register up to 5 license plates on your account and the system will check against all of them.

Introducing “Tap and Go” – Pay for parking with one tap  

The latest app version will also include a convenient new “Tap and Go” feature that allows you to pay for  parking with one tap from the app home screen. To enable the feature, visit the Daily Fee section of the latest version of the app. You’ll need to create a parking wallet if you don’t already have one and register up to five license plates. Once the feature is enabled, a “pay now” button will appear on the app home screen allowing you to pay for parking with one tap.
 

Buy Reserved parking on BART’s website 

Customers are now able to purchase reserved parking (Single/Multi-day or Monthly) on BART’s website, in addition to the official BART app. This supports those who can’t or don’t want to use an app to purchase Reserved parking. Daily Fee parking will not be available through the website and must be purchased on the official BART app or at the machines inside the station.

For additional information, please review our FAQs or contact us.   

This June, the San Francisco Unicorns will play their 2025 Major League Cricket (MLC) home matches at the Oakland Coliseum, just steps from BART’s Coliseum Station.

This is a significant moment for the franchise and Major League Cricket. A total of nine matches will be hosted at the Coliseum, featuring all of MLC’s six teams. The Unicorns will host the opening match at the Coliseum against the Washington Freedom on June 12 at 6pm. Follow the rider guide above for directions on getting to the matches with BART. 

“We know the importance of seamless travel to ensure the best gameday experiences," said Dave Martindale, BART Director of Marketing and Research. "Using BART is by far the quickest and greenest way to travel to Oakland, and with easy access from Downtown San Francisco and the various population hubs of the Bay Area, we encourage all fans to grab their tickets for the match and be sure their Clipper cards are loaded.”

To mark the occasion of the first match on June 12, BART ran Unicorn Fan Trains from Fremont to Coliseum stations with staff riding trains to celebrate with fans and hand out BART x Unicorn swag. Take a look inside the trains in the video below. 

“We are beyond thrilled to bring the San Francisco Unicorns to the Oakland Coliseum for our home matches in 2025,” said David White, CEO of the San Francisco Unicorns. “The Bay Area has a deep and growing love for cricket, and this move allows us to create an unforgettable matchday experience in one of the region’s most iconic venues." 

 

 

 

 

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To make planning BART trips and using the BART system even easier, platform details are now included in Trip Planner itineraries, giving riders confidence that they are waiting for their train in the right spot.  

The information will be especially helpful for riders who are making platform-to-platform transfers, for example at MacArthur Station as reflected in the before and after images below. The Trip Planner itinerary calls out how riders will transfer from the Yellow Line train at Platform 4 at Macarthur Station to an Orange Line train on Platform 2. 

Riders will also be able to see if a train is using a different platform than normal, a tactic used during delay scenarios when trains may need to run on different tracks.

“BART is making changes to ensure navigating transit is as easy as possible as part of our efforts to improve the customer experience and increase ridership,” said Alicia Trost, BART Chief Communications Officer. “New riders and those who use BART infrequently will now have this critical platform information that will make their journey more seamless.”  

Before: Without platform details                               After: With platform details   

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Platform numbers are posted on concourse signage at major decision points as well as on the platforms on directional signage and digital signs. 

Concourse signs                                                    Platform level signs   

The platform level data is now also available for third-party apps to implement through BART’s Developer Program. 

BART riders are experiencing far fewer delays, train breakdowns, and cancelled trips according to the agency’s latest Quarterly Performance Report (QPR).

Customer-On-Time Performance for FY 2023 Q4 (April-June 2023) was 91%, up more than 12% from the previous quarter (January-March). 

Cancelled trains due to staffing shortages improved significantly as BART has hired more train operators. Only 2% of trains were not dispatched during the quarter with June cancellations totaling just over 1% of all dispatches. The previous quarter had 5.27% missed dispatches. 

“Earlier this year, we vowed to address staffing shortages and to reduce the number of canceled trains by summer,” said BART’s General Manager Bob Powers. “The data shows BART has followed through on this commitment as we focus on improving the rider experience. Running clean and safe trains that are on time is the best way to rebuild ridership.”

Timed transfers for the quarter improved dramatically from 52% to 80% and are trending up. Timed transfers are an important part of the customer experience as riders seamlessly transfer from one train to another to get to their destination on time. When northbound trains don’t line up at 19th Street and southbound trains at MacArthur, it delays riders.

BART is working to make improvements on several other fronts, including doubling the presence of sworn officers on our trains, replacing every fare gate in the system with state-of-the-art units that will be much more effective at deterring fare evasion, and doubling the rate of deep cleaning for train cars. In addition, BART’s schedule will change on September 11 with a service plan aimed at increasing ridership with a 50% increase in service on nights and the end of 30-minute frequencies.  

The Quarterly Performance Report will be presented to the Board of Directors at the August 24th Board meeting.