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Interested in electric vehicle charging stations? Tell BART what you think

Are you a BART rider? Are you interested in electric vehicles and how you can charge them? We want to hear from you. You can find links to two quick surveys on the Rider Feedback page of our Sustainability website section. One is for all riders, and another is for riders who use the Warm Springs Station. BART

Ride BART to San Francisco Unicorn cricket matches at the Coliseum

Unicorns Cricket at the Oakland Coliseum

This June, the San Francisco Unicorns will play their 2025 Major League Cricket (MLC) home matches at the Oakland Coliseum, just steps from BART’s Coliseum Station.

This is a significant moment for the franchise and Major League Cricket. A total of nine matches will be hosted at the Coliseum, featuring all of MLC’s six teams. The Unicorns will host the opening match at the Coliseum against the Washington Freedom on June 12 at 6pm. Follow the rider guide above for directions on getting to the matches with BART. 

“We know the importance of seamless travel to ensure the best gameday experiences," said Dave Martindale, BART Director of Marketing and Research. "Using BART is by far the quickest and greenest way to travel to Oakland, and with easy access from Downtown San Francisco and the various population hubs of the Bay Area, we encourage all fans to grab their tickets for the match and be sure their Clipper cards are loaded.”

To mark the occasion of the first match on June 12, BART ran Unicorn Fan Trains from Fremont to Coliseum stations with staff riding trains to celebrate with fans and hand out BART x Unicorn swag. Take a look inside the trains in the video below. 

“We are beyond thrilled to bring the San Francisco Unicorns to the Oakland Coliseum for our home matches in 2025,” said David White, CEO of the San Francisco Unicorns. “The Bay Area has a deep and growing love for cricket, and this move allows us to create an unforgettable matchday experience in one of the region’s most iconic venues." 

Sign up for BART labor strike alerts

While we are doing everything possible to try to avoid any work stoppages, we want our passengers to have the most up to date information about how the outcome of labor negotiations might impact their commute. Customers can sign up for email and text alerts by using the form below or by clicking here to

Take BART to the Children's Creativity Museum in SF

Paper mache creatures, dangling clouds, ever-morphing LEGO murals jutting out from the walls. We dare you to visit the Children’s Creativity Museum in downtown San Francisco and not feel giddy. You’ll be wishing you were Benjamin Button reverting to your pint-sized self, because this two-level building is a

BART runs on Sunday schedule for Thanksgiving 2016

Trains will run on a Sunday schedule on Thanksgiving, Thursday, November 24, 2016, with service beginning at approximately 8am. Parking will be free at all stations, however parking rules still apply. In anticipation of light ridership on the Friday after Thanksgiving, we will modify our schedule by

Upgrading to Apple iOS 6? Download your BART trip planning app today

If you're one of our many customers who check BART schedules with the "Maps" application on Apple iPhone or iPad, you should be aware of some big changes in the newest version of Apple's mobile operating system, iOS 6. iOS 6 Maps does not include schedules for BART or any other transit agency. If you select

Platform details now included on BART Trip Planner results

To make planning BART trips and using the BART system even easier, platform details are now included in Trip Planner itineraries, giving riders confidence that they are waiting for their train in the right spot.  

The information will be especially helpful for riders who are making platform-to-platform transfers, for example at MacArthur Station as reflected in the before and after images below. The Trip Planner itinerary calls out how riders will transfer from the Yellow Line train at Platform 4 at Macarthur Station to an Orange Line train on Platform 2. 

Riders will also be able to see if a train is using a different platform than normal, a tactic used during delay scenarios when trains may need to run on different tracks.

“BART is making changes to ensure navigating transit is as easy as possible as part of our efforts to improve the customer experience and increase ridership,” said Alicia Trost, BART Chief Communications Officer. “New riders and those who use BART infrequently will now have this critical platform information that will make their journey more seamless.”  

 

Before: Without platform details                               After: With platform details   

Graphical user interface, text, application, email

AI-generated content may be incorrect.                  Graphical user interface, text, application, email

AI-generated content may be incorrect.I  

 

Platform numbers are posted on concourse signage at major decision points as well as on the platforms on directional signage and digital signs. 

Concourse signs                                                    Platform level signs   

Inserting image...               A picture containing text

AI-generated content may be incorrect. 

 

The platform level data is now also available for third-party apps to implement through BART’s Developer Program. 

BART shows major service reliability improvements with fewer delays

BART riders are experiencing far fewer delays, train breakdowns, and cancelled trips according to the agency’s latest Quarterly Performance Report (QPR).

Customer-On-Time Performance for FY 2023 Q4 (April-June 2023) was 91%, up more than 12% from the previous quarter (January-March). 

Cancelled trains due to staffing shortages improved significantly as BART has hired more train operators. Only 2% of trains were not dispatched during the quarter with June cancellations totaling just over 1% of all dispatches. The previous quarter had 5.27% missed dispatches. 

“Earlier this year, we vowed to address staffing shortages and to reduce the number of canceled trains by summer,” said BART’s General Manager Bob Powers. “The data shows BART has followed through on this commitment as we focus on improving the rider experience. Running clean and safe trains that are on time is the best way to rebuild ridership.”

Timed transfers for the quarter improved dramatically from 52% to 80% and are trending up. Timed transfers are an important part of the customer experience as riders seamlessly transfer from one train to another to get to their destination on time. When northbound trains don’t line up at 19th Street and southbound trains at MacArthur, it delays riders.

BART is working to make improvements on several other fronts, including doubling the presence of sworn officers on our trains, replacing every fare gate in the system with state-of-the-art units that will be much more effective at deterring fare evasion, and doubling the rate of deep cleaning for train cars. In addition, BART’s schedule will change on September 11 with a service plan aimed at increasing ridership with a 50% increase in service on nights and the end of 30-minute frequencies.  

The Quarterly Performance Report will be presented to the Board of Directors at the August 24th Board meeting.