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Customer Feedback

 Public input has been an important part of the design process for the Fleet of the Future. Since the project began in 2009, BART has collected feedba

North Berkeley Bicycle and Pedestrian Access Improvements

Spring 2026 UpdateCompletedTwo-way separated cycle tracks (pairs of bike lanes) on both north-south internal BART roads (West Drive and East Drive) an
Scroll through this slideshow to see the improvements ⬇️, New separated two-way cycle-track on the BART access road between Sacramento Street and the station entrance and conversion to one-way southbound oper, R30 plaza.jpg, New separated two-way cycle-track on the BART access road between Acton Street and the station entrance and conversion to one-way northbound operation, West drive.jpg, Widening of the Ohlone Greenway between the Acton Street/Virginia Street intersection and Virginia, virginia garden.jpg, New raised crosswalk on Franklin Street at the Ohlone Greenway, franklin 2.jpg, New pedestrian-scale lighting, light.jpg
Context for the ProjectThe Ohlone Greenway is a regionally significant trail spanning over 5 miles of shared-use path in 4 jurisdictions (Berkeley, Al

El Cerrito del Norte Station Modernization

Station Modernization Completed in 2021, Southwest side of station after modernization​, ECDN NEW STATION 55 MJA 01312021.jpg, Southwest side of station before modernization​, Screenshot 2026-04-01 153600.png, Upgraded concourse with mural, bathrooms, and Clipper machines​, ECDN PHASE TWO_17_MJA 03252021.jpg, Extension of southern concourse and new stairs​, ECDN NEW STATION 13 MJA 01312021.jpg
Project elementsBART constructed the El Cerrito del Norte Station Modernization project to reduce crowding, improve accessibility, deter fare evasion,

Policy and Reports

General Orders, Policies and ProceduresThe Lexipol Manual contains all the policies established by BART PD to maintain the safety of employees while p

Car Types

A BART train car being delivered by truck.Up until the arrival of BART's Fleet of Future train cars, BART had 669 legacy revenue vehicles comprised of

Sales and Group Sales

Tap and RideTap and Ride is a new way to pay for BART at the fare gates that lets riders tap their contactless debit or credit card or use mobile paym
In Person, Lake Merritt Station (Oakland) and Embarcadero Station (San Francisco) offer in person services in the BART system. There are various locations in the, BART Customer Service Center at Lake Merritt Station, Hours: Monday-Friday, 8:30 am–4:45pm (Excluding all observed holidays)Location: Lake Merritt Station (concourse level), 800 Madison Street, Oakland, C, Clipper® Customer Service Center at Embarcadero Station, Hours: Weekdays: 7am - 6:00pmSaturdays: 9am - 1pmLocation: Embarcadero Station (concourse level), 298 Market Street, San Francisco, CA 94111Services:P
Group SalesFor orders, please contact Group Sales at 510-464-6964 or email us at [email protected]. Group Sales is currently only selling Travel Aut