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Just in time for the arrival of All Star weekend, BART has successfully installed new fare gates at all four of its downtown San Francisco stations. Riders who use Embarcadero, Montgomery, Powell Street, and Civic Center stations are now using the state-of-the-art gates that bring an entirely new look to BART and provide a boost for safety in the system.

“We’re excited to welcome visitors to BART in downtown San Francisco with these new fare gates that are helping to transform the rider experience,” said BART General Manager Bob Powers. “These gates are already proving to be an effective deterrent against fare evasion. The gates are not only boosting safety but they’re expanding access for people in wheelchairs and those who bring bikes or strollers to our system.”

The new gates feature clear swing barriers with a one-of-a-kind door locking mechanism to deter fare evasion. The gates include advanced 3D sensors that can detect if someone is in a wheelchair or has a bike, stroller, or luggage with them, allowing for more time before the swing barrier closes. They feature LED lighting on the swing barriers and pathway through the gate to help visually impaired riders.

“Getting Next Generation Fare Gates installed in time for All Star Weekend is a huge win for riders,” said Bay Area Council Chief Operating Officer John Grubb. “These four stations are gateways welcoming thousands of visitors from around the globe to downtown San Francisco. The gates give BART a whole new appearance and they’re providing a big boost for rider safety.”

BART has successfully installed new gates at 18 of its 50 stations. Full deployment systemwide will be completed by the end of 2025. Learn more about the project here. Riders can provide feedback about the new gates at bart.gov/comments.

Left Image: A STEAM event with one of SCDC’s collaborative partners, "P.I.E.F.E.S.T." (Pacific Islanders Encouraging Fun, Engineering, Science & Technology). Right image: Participants from CYC’s Bayview Youth Advocates program work on an exercise of gratitude. 

Update: The BART Holiday Toy Drive collected more than 1,500 toys and $1,700 in gift card donations this year. The toys were presented to the two recipient organizations, the Samoan Community Development Center of San Francisco (SCDC) and the Community Youth Center of San Francisco (CYC), during the December 21 meeting of the BART Board of Directors. 

Each winter, BART gives back to the communities it serves with its annual Holiday Toy Drive, soliciting donations in the form of new, unwrapped toys and gift cards from employees. The donations are gifted to local organizations, selected by the BART Board President from within their district, in a joyful ceremony during the final BART Board meeting of each year.  

Board President Janice Li selected two recipient organizations this year: the Samoan Community Development Center of San Francisco (SCDC) and the Community Youth Center of San Francisco (CYC).  

“For immigrants like me, holiday time is community time. Growing up, it was important to me to have community spaces where I could speak my language, celebrate my culture, and be proud of my heritage,” Li said. “Organizations like CYC and SCDC are so critical to building welcoming and healthy communities"  

She continued: “Both of these organizations have humble beginnings and have always been rooted in supporting youth and families in the community. I love that they believe in and know how to do transformational work, particularly for AAPI communities in the southeastern neighborhoods of San Francisco, where there are fewer resources and services available.”  

BART’s Office of External Affairs and BART Police sponsor the drive each year. In 2022, BART collected more than 750 toys and $500 in gift cards for Building Opportunities for Self-Sufficiency. 

“The Holiday Toy Drive is the highlight of the season for many BART employees. We are gratified to spread joy and cheer to local children and their families, many of whom rely on our system to get to school, to work, to appointments, and to gatherings with their families during the holidays,” said Rodd Lee, Assistant General Manager of External Affairs at BART. “It is a special honor to work with historic organizations like SCDC and CYC, who have long been committed to making the Bay Area a better place for our youth.” 

SCDC and CYC support San Francisco youth with an incredible array of services, including afterschool programs, summer camps, mentorship programs, mental and physical health services, and enrichment activities. CYC was founded in San Francisco Chinatown in 1970 and serves youth across the city, aiming to provide them a sense of belonging as well as essential tools to succeed at school and in life. SCDC is located in the Visitacion Valley neighborhood of San Francisco, where it has worked for more than three decades to improve the quality of life for Samoans and Pacific Islanders in the Bay Area. It is the only funded organization in San Francisco that is devoted to supporting these populations.  

Every single one of Treanna Noa’s seven children, ranging in ages from five to 21, has participated in SCDC’s programs.  

“SCDC has opened so many doors for us. I don’t know where we would be without the center,” Noa said.  

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Top image: A STEAM event with one of SCDC’s collaborative partners, "P.I.E.F.E.S.T." (Pacific Islanders Encouraging Fun, Engineering, Science & Technology). Bottom image: A snapshot of SCDC’s PIYA Summer Celebration 2023.   

SCDC “picks up where my kids’ schools are lacking,” she said. The children’s schools don’t have STEAM programs, for example, but every Wednesday, SCDC brings in a STEAM facilitator to teach kids about science and technology after school. The facilitator is a member of the Pacific Islander community, Noa said, and therefore understands the unique challenges her children experience in school and at home.  

“My kids aren’t as open as they could be with their schoolteachers. They think, oh, you wouldn’t understand what I’m talking about; I’m Samoan, and we do things a bit differently,” she said. “Having someone who looks like you and who can relate to you, it brings your guard down and you’re more open to receiving information.”  

Noa said SCDC even picks her younger children up from school, and the center provides them with a safe, supportive space where they can finish their homework until Noa gets off work. She said if SCDC didn’t exist, she wouldn’t be able to afford childcare.  

“They do so much for us, including things we didn’t even ask for,” she said, like hosting drive-through graduations for her children when they finished high school and kindergarten during the pandemic. 

 “They have made life so much easier for us,” she said.  

Susan Tan’s son, Ben, began attending CYC's afterschool program when he was in middle school. She credits the organization with helping him become the person he is today. 

Ben was a preteen when he and his mother immigrated to San Francisco from China. They didn’t know English very well and assimilating was difficult. Ben struggled in school, behaviorally and academically, and his mother recognized his struggles as “a cry for help.”  

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Top image: Erica Mitchell works with a student from Redding Elementary on academics at CYC’s afterschool program. Bottom image: Stefanie Almendares works with a student from Aptos Middle School during a 3D printing workshop as part of CYC’s STEM program. 

“I reached out to everyone I knew to see if anyone could help, and CYC was one of the names that came up,” Tan said, speaking through a translator. She took a parenting class first, where she learned to be more patient and communicative, and then enrolled Ben in CYC's afterschool program. In the span of just two or three years, she said she saw him blossom and transform.  

“It became a second home for him. I was working so much, and there was nowhere for him to go after school,” she said. At CYC, she knew Ben was safe.  

Today, Ben is studying math and computer science at the University of California at Santa Cruz. Last summer while home from school, he participated in CYC’s transitional-age-youth program.  

Administrators at CYC and SCDC said they are honored to be this year’s BART Holiday Toy Drive recipients. They emphasized the toys will immensely brighten their youth participants’ holidays. The organizations will receive the toy donations during the December 21 BART Board meeting at BART Headquarters.  

“The majority of our youth come from low-income families, and they don’t necessarily have the means to give their kids many presents, if any presents. To provide families with something as simple as a toy can have a profound impact,” said Ben Mok, CYC Community Relations Manager.  

Michelle Wu, a communications consultant for CYC, added: “One of the things we believe in the most is providing access to things, including providing access to moments of joy.” The toys from the drive will specifically go to youth at CYC’s Bayview program. 

Lynn Peleseuma, Senior Program Specialist at SCDC, said her organization hosts a holiday celebration every winter before the kids start winter break. There’s caroling, cultural dancing, and festive food and drink. At the gathering, Peleseuma and her colleagues “want to make sure each and every kid has a toy to unwrap.” 

“To get toys from BART, from folks in our community, is a blessing for us,” she said. “And it’s a blessing to our kids and their parents.” 

If you are a member of the public interested in gifting a donation to SCDC or CYC, you can visit their websites here and here.  

BART is helping lower-income riders pay their fare by increasing its Clipper START means-based fare discount from 20% to 50%, beginning Monday, Jan. 1, 2024. This means that Clipper START users will pay half the regular BART fare. 

Clipper START, a pilot program facilitated by the Metropolitan Transportation Commission, offers the discount for Bay Area residents ages 19 to 64 whose incomes are less than 200% of the federal poverty level. Clipper START is accepted by more than 20 regional transit operators. Those who qualify can apply for the program here. 

Keep scrolling to read about an East Oakland-based organization's efforts to register people for Clipper START and hear about its impact on community members. 

BART offers multiple fare discounts in addition to Clipper START, including discounts for youth (50% off with a Youth Clipper card), seniors (62.5% off with a Senior Clipper card), passengers under 65 with qualifying disabilities (62.5% off with an RTC Clipper card), and a High-Value Discount (adult Clipper users who buy $45 or $60 Clipper cards when autoload is set up get $48 and $64 worth of value, or a 6.25% discount). 

Members of the Roots Community Health Center outreach team. Roots conducts outreach to promote and register community members for Clipper START.  

“When you have a Clipper card, your first thought isn’t 'I can't' but ‘What time can I get there?’” says Jamaica Sowell, who has witnessed firsthand the importance of increasing access to affordable transportation in the Bay Area. 

Sowell is the Director of Programs and Policy at Roots Community Health Center, an organization working to uplift people impacted by systemic inequities and poverty, especially in a stretch of the East Oakland community known as the 40x40, where nearly half of Black families living in poverty in Oakland reside. 

Since 2022, Roots has been conducting outreach to promote and register community members for Clipper START, a pilot program from the Metropolitan Transportation Commission (MTC) that offers discounts on transit fares. To qualify, applicants must be Bay Area residents between the ages 19 and 64 with a gross annual income at or below 200% of the federal poverty level. Beginning January 1, 2024, BART’s Clipper START discount increased from 20% to 50%, meaning users pay half the regular BART fare.  

Roots Clinic has a holistic approach for supporting the health and well-being of the communities it serves. Enabling access to transportation, especially affordable transportation, is a key piece of the puzzle. 

“Mobility has a lot to do with access, including things like health care,” said Sowell. If people don’t have the means to get to the Roots’ clinics, “they’re not going to come.” 

Mobility is a central component of one's physical and mental health, Sowell stressed. Transportation, especially affordable transportation, ensures that people can access things like medical appointments, mental health care, treatment programs, benefits enrollment support, and other crucial services that organizations like Roots offer.  

But going to appointments is "just one facet” of the benefits of public transportation to community members, Sowell said. Transportation gives people easier access to civic engagement activities, like city council meetings, and takes people to parks and green spaces, where you can walk, soak up sunshine, picnic with your family, and play sports with friends. For some people, just getting out of their neighborhood for a few hours is healing in and of itself.  

“Transit takes you places outside your own block, including places you might not have had access to before,” Sowell said.  

Clipper START actively conducts outreach to organizations like Roots, which have well-established lines of communication and trust within the communities they serve. Sowell said Roots jumped at the chance to partner with MTC on Clipper START because her organization understands the specific needs of the East Oakland community. 

“When our people hear Roots is partnering with MTC and BART, it automatically establishes buy-in,” she said. “Our community members trust us and trust that we’ve vetted the program.”  

Since Clipper START launched in June 2020, MTC reports that more than 30,000 people have signed up for the program. Between 2020 and 2022, the period for which the most recent data is available from MTC, Clipper START users took more than 1 million transit trips, with most of these trips taken on BART (40% of total trips).  

“[Clipper START] makes me want to do more [with my family] on public transportation for necessity, but also for fun, like going to San Francisco for free museum days,” one user said. 

As awareness of the program grows around the region, so too does usage.  

That’s in no small part thanks to organizations like Roots, whose outreach teams promote the program at community events, apartment complexes, encampments, faith-based organizations, and door to door. Roots is exploring additional outreach avenues for the new year.  

“Being able to tap into a discounted transportation platform like this is huge for our folks,” Sowell said. “Clipper START has been beneficial in improving transportation accessibility to our East Oakland community, and we look forward to our continued partnership in the new year.”