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September's skyrocketing ridership: 3 weekdays of 400,000-plus riders
Riders drawn by BART’s 95% or better on time performance standard are flocking to the transit system in September, pushing weekday ridership past the 400,000-plus milestone for the third time this month, including more than 415,000 trips Monday, September 10. “Record ridership is great for the Bay Area. It
Next phase of eBART/State Route 4 Widening Project celebrated with groundbreaking
State, regional and local officials joined BART, Caltrans, and the Contra Costa Transportation Authority (CCTA) Friday, Oct. 5, to celebrate the next phase of the State Route 4 Widening Project and “eBART,” BART’s new rail service to eastern Contra Costa County. The ceremonial event marked the ground-breaking
Station Profile Study
BART’s largest customer survey, the Station Profile Survey, was most recently conducted in spring 2015. Nearly 44,000 weekday customer interviews were completed, covering topics such as access modes to stations, origin and destination locations, and demographics. The 2015 study used a new methodology –
Security grille replacement Bay Fair Station Dec. 2014
Starting the first week of December, 2014 we will remove and replace the security grilles at the entrance to Bay Fair station. The replacement work will be done on one entrance at a time. The entrance will be closed for approximately two weeks while the work is completed. We realize that this will be
Escalator and canopy program update
The BART Board’s Operations, Safety, and Workforce Committee today heard an update (presentation linked to below) on plans to renovate or replace escalators at some of the system’s busiest stations as well as install protective canopies in downtown San Francisco. The plan represents the first major overhaul
Rockridge Tree Replacement
In 2017, BART conducted a Rockridge Station Hazard Tree Assessment by Certified Arborists of the International Society of Arboriculture. The Arborist report recommends BART remove hazard-trees adjacent to the parking lots of the station to maintain public safety. The identified hazards include 16 red ironbark
Proof of payment required starting in 2018
Chinese (在中文) Spanish (En Español) Starting in 2018, BART will require proof of payment inside the paid area of stations and on-board trains. Any person inside the paid area of BART must be prepared to show a magnetic stripe ticket or Clipper card with valid fare. The BART Board of Directors passed the proof
Ratings for on-time performance, seat cleanliness rise in latest customer satisfaction survey
Customers’ overall satisfaction with BART is up with gains in ratings for on-time performance and cleanliness of seats, reflecting investments in the system such as the installation of new, easier-to-clean vinyl seats. Photo by David M. Anderson via Flickr. New vinyl seats like these have been popular with
New Garage at Pleasant Hill Station
A new 1,547 space parking garage addition at the Pleasant Hill BART Station opens Monday, June 30th. The garage addition is immediately adjacent to the existing garage. The two garages are linked by vehicle bridges and will function as one integrated parking garage. The expanded garage is the first major