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Security grille replacement Bay Fair Station Dec. 2014
Starting the first week of December, 2014 we will remove and replace the security grilles at the entrance to Bay Fair station. The replacement work will be done on one entrance at a time. The entrance will be closed for approximately two weeks while the work is completed. We realize that this will be
Escalator and canopy program update
The BART Board’s Operations, Safety, and Workforce Committee today heard an update (presentation linked to below) on plans to renovate or replace escalators at some of the system’s busiest stations as well as install protective canopies in downtown San Francisco. The plan represents the first major overhaul
Rockridge Tree Replacement
In 2017, BART conducted a Rockridge Station Hazard Tree Assessment by Certified Arborists of the International Society of Arboriculture. The Arborist report recommends BART remove hazard-trees adjacent to the parking lots of the station to maintain public safety. The identified hazards include 16 red ironbark
Proof of payment required starting in 2018
Chinese (在中文) Spanish (En Español) Starting in 2018, BART will require proof of payment inside the paid area of stations and on-board trains. Any person inside the paid area of BART must be prepared to show a magnetic stripe ticket or Clipper card with valid fare. The BART Board of Directors passed the proof
Ratings for on-time performance, seat cleanliness rise in latest customer satisfaction survey
Customers’ overall satisfaction with BART is up with gains in ratings for on-time performance and cleanliness of seats, reflecting investments in the system such as the installation of new, easier-to-clean vinyl seats. Photo by David M. Anderson via Flickr. New vinyl seats like these have been popular with
New Garage at Pleasant Hill Station
A new 1,547 space parking garage addition at the Pleasant Hill BART Station opens Monday, June 30th. The garage addition is immediately adjacent to the existing garage. The two garages are linked by vehicle bridges and will function as one integrated parking garage. The expanded garage is the first major
No Richmond to Daly City Service Saturday 8/2
Due to maintenance work at Daly City Station, there will be no Red-line service (Richmond to Daly City) on Saturday, August 2. Passengers traveling to San Francisco and beyond should board a Fremont-bound train and transfer at MacArthur Station. Fremont trains operate 12 minutes before and 8 minutes after the
About recent service interruptions, what we're doing to prevent similar problems in the future
BART recognizes that the service disruptions that occurred during the week of March 27th are unacceptable and we sincerely regret the inconvenience they may have caused you. What follows are some details on what happened and what BART is doing to prevent similar problems in the future. BART suffered three
Station cleanliness ratings increase in latest rider survey results
BART received significantly higher rider scores of station cleanliness in the Quarterly Performance Report for the fourth quarter of the 2019 fiscal year (April-June 2019). The biggest year over year ratings improvement was for elevator cleanliness, with 58.1% of riders giving a “good” or “excellent” rating