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BART looking into cause of Saturday's computer network problem

Read the update from Thursday March 14th into the cause of the network problem here. Monday March 11th Update BART staff is waiting for failure analysis results from Cisco to understand the exact cause of a computer network failure on Saturday. Once we understand the exact cause, we can determine next steps

Take BART to Oakland's Art and Soul Festival

The 8th Annual Art & Soul Festival over Labor Day weekend will highlight Oakland's vibrant arts scene -- and it's easily accessible from the Oakland City Center/12th Street BART Station. The festival will feature art-making activities for people of all ages and abilities. In partnership with the Oakland Art

Podcast: An inside look at BART’s customer call center

You won’t believe some of the questions that people ask when they dial up our customer call center. In the latest edition of "Hidden Tracks: Stories from BART" we take an inside look at the call center, which is open 365 days a year. We hear from some of the longtime staffers at the center and see what it’s

Help plan the future of bikes on BART; take an online survey

By STEFAN MARTINEZ BART Website Intern In 2002 BART created its first Bicycle Access and Parking Plan (.pdf). A lot has changed since then: While BART ridership has grown about 15%, the number of riders bicycling from home to BART rose almost 65 percent, from 2.5% of all passengers to 4.1%. Now, thanks to a

BART Connects: How BART's Small Business Support Services uplifts one trailblazing local business owner

Sandra Escalante pictured at El Cerrito Plaza

Sandra Escalante pictured above at El Cerrito Plaza Station. 

Happy International Women’s Day! BART is celebrating Women’s History Month by sharing stories about the incredible women who work with and have impacted our agency. Stay tuned for additional content. 

In the construction world, small business owner Sandra Escalante said she is often referred to as a “unicorn.”  

“I’m a woman, a minority, and a member of the LGBT community,” she said recently. “It’s very difficult just to be an employee in the construction world. A business owner? Ha.”  

Escalante owns Laner Electric Supply Company, a wholesale distributor of electrical and lighting tools and supplies headquartered in a 16,000-square-foot warehouse in Richmond, Calif. The company is one of 670 small businesses supported by BART’s Small Business Support Services (SBSS), a program operated by BART’s Office of Civil Rights. SBSS provides a variety of free services to small businesses owned by women, minorities, disabled veterans, and members of the LGBT community, that are looking to bid on BART construction contracts or require technical assistance on active BART construction contracts.  

Escalante happens to meet every single one of the criteria for participation in SBSS. In addition to working with the program, she also served for multiple years on BART’s Business Advisory Council.  

In her interview with BART, Escalante confessed that owning a small business “is not easy,” and all the more so if you’re a woman or minority.  

"Programs like SBSS are the beginning of changing mindsets,” she said. “If you don’t change mindsets, nothing will change materially." 

Sandra Escalante pictured at El Cerrito Plaza

Escalante’s path to entrepreneurship has been long, winding, and full of challenges. After leaving an engineering program in the Philippines when she was young, Escalante joined the military. When they found out she was gay, they kicked her out. Escalante then went on to work for the U.S. Postal Service, walking up and down the hills of San Francisco “with a mail bag that was bigger than me.” In time, she landed at a construction management firm as a mail clerk working for $10 an hour. Little by little, she climbed up the industry ladder.  

Throughout her career, Escalante said she’s “had to break a lot of glass ceilings." She can share numerous anecdotes of people in the room discriminating against her. When she was helming major companies, she was sometimes mistaken for the secretary, she said. Once, an administrator refused to order her business cards because “only men get them, not women." 

Everything she’s experienced in her many decades of experience has only fueled her internal fire. It’s also compelled her to “pay it forward.” In addition to serving on a number of business advisory councils, including BuildOUT California, an LGBT industry association, Escalante is a hands-on mentor for up-and-coming entrepreneurs, many of whom are treading a path trod by Sandra herself.

 It's a lot of time and effort, but she believes sharing her knowledge and experience is important. 

“If there are people out there that are not just looking out for themselves, the good comes back to them,” Escalante said of her mentoring efforts. “It’s karma. Don’t do things for yourself, and the rest will fall into place.” 

Before she took over Laner Electric, Escalante held a series of executive positions in the construction industry. Though she has decades of experience under her belt, Escalante said she’s never stopped learning, especially in her current role as the CEO and president of a small business.  

She said BART’s SBSS program, especially its pre-award administrator, Paul Pendergast, has supported her in a variety of ways, including editing capability statements (promotional/marketing documents that advertise a company and its services); advising on ways to secure funding; helping her craft requests for proposals (documents that announce and describe a project to solicit bids); and offering technical support. Pendergast even hired Escalante a coach to help her conquer her stage fright ahead of speaking engagements.  

Sandra Escalante pictured at El Cerrito Plaza

Pendergast said he hasn’t “met many entrepreneurs who have donated as much time as Escalante to advocating for all small businesses.” 

“With Sandra, it is always about lifting ‘all boats’ equally,” he said.  

Escalante knows well the challenges of owning and operating a business as a woman and a minority. But she’s never given up, even after she experienced a debilitating stroke and heart attack in 2006 that continues to have lasting effects on her.  

Her responsibility to her employees keeps her going despite the setbacks, she said, and she’s learned to ask for help when she needs it, including by reaching out to services like SBSS.  

"[SBSS] is actually making a difference,” she said in closing. “I hope BART continues to expand it and keeps taking chances on small businesses.” 

BART train fogger featured in National Geographic Magazine

In the National Geographic photo, Sterling Johnson may look like a protagonist from a dystopian novel, as he is shown decked out in a hazmat bodysuit with his face covered completely by his goggles and mask. But Johnson, a Utility Worker at Concord Maintenance Yard, maintained a ho-hum attitude of his

BART launches bold new anti-terrorism awareness campaign

Attention-getting posters similar to those used in london BART is renewing its effort to make passengers aware that they play a key security role by launching a bold new anti-terrorism campaign. BART officials unveiled a new poster modeled on the London Underground's attention-getting signs during a recent

Real time BART information now available on Google Maps

BART has partnered with Google and top transit agencies from around the world to bring real time transit information to a new beta service called Google Live Transit Updates. Riders can now see BART real time departures and service advisories everywhere Google provides BART schedules, including Google Maps

BART deploys special Police forces for 9/11 anniversary

BART Police Tactical Team a New Addition to BART's Anti-Terrorism Efforts From noon until 12:30 p.m. tomorrow, BART is inviting the media to watch a large number of BART Police Tactical Team members descend upon the 12th Street & Broadway Station in Oakland to sweep trains and use other measures to counter

BART tests on-demand info by SMS text messaging

BART is beta testing a new service to provide riders with train arrivals, delay advisories, elevator status and other information on-demand by SMS (short-message service) text messages. For details visit http://www.bart.gov/sms. Texting is an increasingly popular means of communication and can be used even on