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Special announcements recorded by local children with autism now playing at BART stations for Autism Acceptance Month

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Beginning Wednesday, April 3, you'll hear the voices of some of BART’s biggest fans playing over our PA system. For the second year in a row, BART is celebrating Autism Acceptance Month by participating in the Autism Transit Project, which invites youth on the autism spectrum to record station announcements for transportation agencies around the nation. Jonathan Trichter, who runs multiple schools for children with autism and other neurological differences, spearheads the project.  

The recordings will play at 35 BART stations across the system every hour for the remainder of April. You can find the list of stations and listen to the recordings at the bottom of this announcement.  

“My name is Antoine, and the reason I like BART is because it gets me to my destination without traffic,” is one example of an announcement you may hear.  

Other announcements remind riders of BART rules and courtesy measures, like Bella's: "I love BART because it’s fun looking out the windows. Please remember to keep our train clean and offer your seat to someone in need. Have a fantastic day."  

Some participants kept things simple and gleefully shouted out their favorite things about BART. Said Cameron: "I love BART because they run the next-gen [trains], although I do miss the old boys.” 

In just two years, the Autism Transit Project has become a beloved tradition at BART. It is widely documented that some people with autism have an affinity for trains. Though it’s not entirely known why that is, experts believe the allure could be related to the repetitive and predictable natures of trains, as well as the visually and auditorily stimulating rhythms and patterns they produce as they run along the tracks and pull into stations. 

“Children with autism don’t always come to language naturally, the way neurotypical children do,” said Trichter, who started the Autism Transit Project in 2022. “They grab phrases where they are most focused and may repeat them the same way other kids babble. It is not unusual for the first sentence a child with autism utters to be a regular service announcement at transit stations — something we take for granted every day. For these kids, it is the language they first use to communicate with their family and peers. That’s why this project is so very meaningful to them. I’d like to thank BART for letting these beautiful children be heard. “ 

To record their announcements, participants were invited to BART Headquarters, where the BART Communications team recorded their statements in a soundproof room with professional microphones and equipment. The children also did on-camera interviews after their recording sessions, which will be featured in an upcoming video.

When they weren’t recording, participants listened to presentations in the BART Boardroom from BART General Manager Bob Powers, Manager of Scheduling and Services John FitzGibbon, and Transportation Supervisor Casey Unger. They also rotated between different tables set up around the room, which were run by energetic BART staff. The stations included a table with tactile equipment from around the BART system, including a piece of rail; a dress-up station with real uniforms from a variety of BART jobs, such as train operators and station agents; a crafting table; and a capsule ball machine where participants won BART-themed prizes.  

We hope you enjoy the announcements. 

Photos from BART's Autism Transit Project Recording Session

Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session
Photos from BART's Autism Transit Project recording session

Tougher new fare gates greet travelers at BART's SFO station in time for busy travel season

Person walks through fare gates

BART has equipped its state-of-the-art Next Generation Fare Gates at its showcase San Francisco International Airport Station just in time for the busy holiday travel season.

SFO Station is now the ninth in the BART system to be outfitted with the more formidable fare gates as part of BART’s highest priority capital project.

“As a transportation system, we take tremendous pride in saying our community is what runs BART," said BART General Manager Bob Powers. "Among the world’s transit agencies, BART relies the most on rider fares; they are directly responsible for funding our operations. These new fare gates will protect against fare evasion, expand access to transit-dependent riders, and reduce system downtime due to maintenance, which helps boost investment in BART’s long-term growth.”

“BART is making great progress on this initiative, which is increasing the sense of safety and security of riders while also bringing in more revenue,” said Bay Area Council President and CEO Jim Wunderman. “We applaud BART’s commitment to making the system safer and working so hard to install these new modern fare gates as quickly as possible.”

The new gates bring an exciting new look to BART. They feature clear swing barriers with a one-of-a-kind door locking mechanism to deter fare evasion. The gates include advanced 3D sensors that can detect if someone is in a wheelchair or has a bike, stroller, or luggage with them, allowing for more time before the swing barrier closes. They feature LED lighting on the swing barriers and pathway through the gate to help visually impaired riders.

“These gates at San Francisco International Airport are an important improvement for travelers and employees at the Bay Area’s premiere airport,” said SFO Airport Director Ivar C. Satero. “The sensors that allow riders with luggage additional time to get through the gates is just one of the game-changing features of the new fare gates.”

BART is moving rapidly to install Next Generation Fare Gates at more stations. Work is currently underway at Coliseum with plan to begin the installation process at Montgomery Street, Powell Street, Warm Springs, and 12th Street/Oakland City Center stations in November.  

By the end of February 2025, BART will have installed new fare gates at more than half its 50 stations.

Full deployment systemwide will be completed by the end of 2025. Learn more about the project here. Riders can provide feedback about the new gates at bart.gov/comments.
 

List of discounts BART offers through Clipper including a QR code that links to additional info.

BART running special late-night service for 8pm matches on June 19 and June 22

BART 8pm special service graphic

Updated 6/18/26

For the 8pm FIFA World Cup matches on Friday, June 19, and Monday, June 22, BART is offering fans special late-night service after midnight to get riders home. These late-night matches will put fans onto trains during a time BART is usually closed. 

Fans must begin their trips at Bay Fair, Dublin, MacArthur, El Cerrito del Norte, Fremont, Hayward, Pleasant Hill, Powell Street, South Hayward, Union City, or Warm Springs/South Fremont stations. All other stations are closed after midnight. 

Bay Area transit agencies are coordinating efforts and scheduling to ensure a world-class transportation experience and to have service available for all fans regardless of when matches end. 

Unlike many rail systems around the country, BART will not be implementing surge pricing for FIFA. Riders will pay the regular fare. Use Tap and Ride to pay directly at the fare gate by tapping your credit/debit card or mobile payment. Each person needs their own phone/card. No transit card/ticket is required. 

BART is bolstering our staff and security presence and running longer trains. BART will also deploy extra lighting at key station parking lots to enhance safety for fans returning from evening matches. 

BART also offered extra service for previous late-night matches. 

Find BART’s comprehensive guide to FIFA World Cup 2026 transportation, including directions for taking transit to fan zones, watch parties, and other events, at bart.gov/fifa  

Special limited-express, late-night service for 8pm matches (June 19 and 22)

The last scheduled BART train that stops at all stations systemwide leaves Milpitas at 11:53pm towards the East Bay and San Francisco. The last scheduled BART train to Berryessa Station is 1:47am.

BART will add the following special event trains after midnight that will be timed with the last VTA trains coming from the stadium. There is not a timetable for these departure times because it depends on how long it takes to clear the stadium and get to BART on VTA. But overall, they will likely depart Milpitas every 30 minutes between 12:30am-1:40am. 

These special event trains WILL NOT STOP AT ALL BART STATIONS. The trains will only serve Bay Fair, Dublin/Pleasanton, MacArthur, El Cerrito del Norte, Fremont, Hayward, Pleasant Hill, Powell Street, South Hayward, Union City, and Warm Springs/South Fremont stations. 

People taking BART to the stadium and driving to park at BART must leave their cars at these key Easy Bay stations for the return trip:  Bay Fair, Dublin/Pleasanton, MacArthur, El Cerrito del Norte, Fremont, Hayward, Pleasant Hill, South Hayward, Union City, or Warm Springs/South Fremont. Note: Powell St Station in downtown San Francisco does not have parking.    

San Mateo County riders should take Caltrain home

Specific service of the special limited-express trains:  

El Cerrito del Norte- and Dublin/Pleasanton-Bound Trains   

Two limited-stop-express Orange Line trains for 8pm matches will be bound for El Cerrito del Norte. They will leave Milpitas and will stop at Warm Springs/South Fremont, Fremont, Union City, South Hayward, Hayward, Bay Fair, and MacArthur. At Bay Fair, riders can exit the station, and Dublin-bound riders can transfer to another train to Dublin/Pleasanton. The last stop is El Cerrito del Norte.   

Pleasant Hill- and Dublin/Pleasanton-Bound Trains   

Two limited-stop-express Yellow Line trains for 8pm matches will be bound for Pleasant Hill Station. They will leave Milpitas and will stop at Warm Springs/South Fremont, Fremont, Union City, South Hayward, Hayward, Bay Fair, MacArthur, and finally Pleasant Hill, which will be the final stop. At Bay Fair, riders can exit the station, and Dublin-bound riders can transfer to another train to Dublin/Pleasanton. The last stop is El Cerrito del Norte.   

The above trains will run back-to-back. If you accidently board the wrong train, there will be a chance at MacArthur Station to transfer to the other train for El Cerrito del Norte or Pleasant Hill. There will be signs and staff at Milpitas to help you board the right train.    

Express Trains to San Francisco 

BART will offer limited-stop, express trains from Milpitas into San Francisco for the 8pm matches. Specifically: One special event train will depart Milpitas and stop at Warm Springs/South Fremont, Fremont, Union City, South Hayward, Hayward, and Bay Fair (where riders can exit or transfer to a Dublin train), then run without stopping until Powell St. Station (the last stop). This train will depart Milpitas after the final VTA train connects riders to BART (this may be as late as 1:40am)

Muni in San Francisco will be providing supplemental service after normal transit operating hours to ensure reliable transportation options for the late-night matches. The Muni special bus shuttle service will circulate between Union Square, SoMA, BART and Caltrain.  

Muni FIFA route

 

BART Resources

System Map  

Trip Planner  

Real Time Departures from each station  

Tap and Ride contactless payment 

Download the BART Watch App  

Text BART Police to report concerns at 510-200-0992 

MTC FIFA Rider Guide

Take BART to NBA All-Star Weekend events and win prizes when you ride transit

BARTy mascot dunking with the text bartable and bart.gov/bartable underneath

Friday, Feb. 14, marks the start of the 2025 NBA All-Star Weekend, hosted by the Golden State Warriors. BART looks forward to carrying fans to the games and events happening on both sides of the Bay. We’re also proud to partner with the NBA Players Association for the big weekend. 

Follow our directions below to make your journey to games and events as smooth as Curry’s free throws. BART will adjust train lengths to accommodate ridership. Find a list of all the NBA All-Star Weekend events here

 


Win free tickets and prizes 

Those looking to win free tickets and other prizes can download the NBA Events app, which has partnered with BART and other Bay Area agencies to encourage riding transit around the Bay.  

After creating a free NBA ID account, visit the participating stations (see below), tap the tile on the dashboard corresponding with the station, and earn your check-in via your mobile device in mixed reality. Each check-in will also count towards unlocking NBA All-Star prizes through the NBA ID All-Star Rewards Program.  

Participating stations: 

  • 16th St./Mission Station
  • Coliseum Station
  • Embarcadero Station
  • Lake Merritt Station
  • Powell St. Station 

The Grand BART Prize will be in the form of digital Railgoods.com gift cards in amounts ranging from $10 to $100. 

 


Take transit to Chase Center 

  • Take BART to Powell St. Station and transfer to Muni T Third trains at Union Square Station. Signs on the platform and concourse will guide you to the right exit to catch Muni, and the special event trains will read “S Shuttle Mission Bay.” Disembark Muni at UCSF/Chase Center.
  • Take BART to 16th St./Mission Station and transfer to special Muni 78X bus service. Disembark at 16th St. & Illinois St.  

*Your event ticket is your Muni ticket. Ride Muni to Chase Center for FREE with your event ticket (excluding cable cars). For more information, visit the Chase Center website

Friday, Feb. 14, 6pm: Castrol Rising Stars 

Saturday, Feb. 15, 5pm: State Farm All-Star Saturday Night 

Sunday, Feb. 16, 5pm: 74th NBA All-Star Game 

 

Promotional image for BART transit, featuring a map with routes to Chase Center and Union Square. Includes tips for planning ahead like checking real-time info online and adding a Clipper Card to your phone for digital payments. Icons depict a BART train and a character waving. Text emphasizes convenience to Chase Center events via public transport.

 


 

Take transit to Oakland Arena 

BART takes you directly to the Oakland Arena. Take BART to Coliseum Station and walk across the overpass and around the Coliseum to the arena. Use the arena’s North Entrance for a shorter walk.  

Friday, Feb. 14, 4pm: Ruffles NBA All-Star Celebrity Game 

Saturday, Feb. 15, 11am: NBA All-Star Practice presented by AT&T 

Saturday, Feb. 15, 2pm: NBA HBCU Classic presented by AT&T 

 

Promotional image for taking BART to All-Star events at the Oakland Arena. Includes a map showing the route from Coliseum Station to the arena and several tips such as using the BART app, adding a Clipper card to your phone, and parking information. The BART logo and cartoon mascot are also featured.

 


 

Take transit to Moscone Center 

Take BART to Montgomery Station and walk a short distance to Moscone Center.  

Friday, Feb. 14, to Sunday, Feb. 16: NBA Crossover interactive fan experience 

Sunday, Feb. 16: NBA G League Next Up Game 

 

Promotional image featuring a map and directions for taking BART and Muni to the Moscone Center for events. Key locations like Union Square and Yerba Buena are marked. Includes tips for planning ahead, such as checking real-time transit info and using the Clipper card. Visit bart.gov/bartable for more details.

 


Take transit to the NBA All-Star Concert Series at Pier 48 

The NBA will host a three-day concert series from Friday, Feb. 14, through Sunday, Feb. 16, at Pier 48. Headliners include Noah Kahan, The Chainsmokers, Zedd, and Flo Rida.  

  • Take BART to Powell St. Station and transfer to Muni T Third trains at Union Square Station. Signs on the platform and concourse will guide you to the right exit to catch Muni, and the special event trains will read “S Shuttle Mission Bay.” Disembark Muni at Mission Rock and walk to Pier 48.
  • Take BART to Embarcadero Station and transfer to Muni N Judah trains on the upper level of the station. Disembark at King and 2nd streets and walk to Pier 48. 

 


Take transit to the NBPA Brotherhood Deli at SPARK Social SF 

The National Basketball Players Association (NBPA) will bring their Brotherhood Deli food truck along with activations and programming to SPARK Social SF from Friday, Feb. 14, through Sunday, Feb. 16, 11am to 6pm. It’s a short walk from SPARK Social to Chase Center.  

The celebration will include player appearances, photo opps, plant-based food, immersive gaming, and hourly slam dunk shows and fan shooting contests.  

  • Take BART to Powell St. Station and transfer to Muni T Third trains at Union Square Station. Signs on the platform and concourse will guide you to the right exit to catch Muni. Disembark Muni at Mission Rock and walk to SPARK Social.
  • Take BART to 16th St./Mission Station and transfer to the Muni 22 bus. Disembark at Mission Bay Blvd North and 3rd Street and walk to SPARK Social.  

 

 

Tera Stokes-Hankins, the first woman to serve as BART’s Chief Transportation Officer, started as a Station Agent

Tera at her station agent graduation and handing Michael Francis his station agent certificate.

(Photos from left to right: Tera Stokes-Hankins at her Station Agent graduation in 1995; Tera handing Station Agent Michael Francis a certificate of recognition at a recent employee appreciation event.)

During Black History Month each February, BART honors the history and contributions of our Black employees, including trailblazers like Tera Stokes-Hankins, the first woman to serve as BART's Chief Transportation Officer. You'll find her "BART story" below. 

 

Image
BlackHistoryMonth2024_Span

 

Tera Stokes-Hankins joined BART in the summer of 1995 as a twentysomething near-fresh out of college. Back then, she worked part time as a Station Agent at El Cerrito Plaza Station. Today – 28 years later – she oversees not only El Cerrito Plaza, but all of BART’s stations, service and delivery of day-to-day operations, and the agency’s train operations, Station Agents, and Train Operators. Following an impressive six promotions, including one in 2023, Tera now serves as BART’s Chief Transportation Officer – one of the highest-ranking positions within the organization. She is the first woman to hold the title at the organization. 

“What’s kept me here so long? The people, the relationships I’ve built, and the work is fun!” she said speaking recently on a rare break between operational meetings and field visits, during which she makes sure “we’re running the service we have promised the public.”  

She credits her success to a lifelong love of people and her constant striving to be fair and honest.  

“And I couldn’t have done it without my team. They are BART,” she said.  

 

Tera's BART Trajectory

1995 - Station Agent

1998 - Operations Foreworker

2001 - Operations Supervisor

2013 - Transportation Manager

2015 - Group Manager

2019 - Assistant Chief Transportation Officer

2023 - Chief Transportation Officer

 

Tera grew up in Oakland and still lives there with her family. It never occurred to her to apply for a job at BART. In college, Tera majored in computer systems information and business administration. When BART came calling, she was working an entry-level position at the Federal Reserve in San Francisco and figured she’d be there awhile.  

“My father was trying to get a job at BART, and he saw a listing for part-time Station Agents,” she recalled. “That led my mother to tell me I had to apply.” 

Tera got the job and decided to accept the position. The rest, as they say, is history.  

Every promotion since, she’s called her mom to thank her for that initial push to apply.  

“I wouldn’t be here if she didn’t tell me take this job,” she said. 

As for her dad? “He didn’t get the gig,” she said with a laugh.  

Tera’s days are not without their challenges; being the Chief Transportation Officer is arguably one of the most stressful gigs in transit. What gets her out of bed each morning is knowing “that we are providing an absolutely essential service to the Bay Area and the people who rely on us.”  

“My employees are counting on me, and my family is counting on me, too,” she said. “If BART’s not running, that means people can’t get to an interview or an appointment or class. To get up every day and make sure we’re ready to go and putting our best foot forward – that keeps me going,” 

She also credits her husband with helping her stay grounded. 

“It helps me in my day to day to have someone I can bounce ideas and situations off of,” she said. “He tells me when I’m right and when I’m wrong – especially when I’m wrong.” 

BART is a workplace that seeks to support and elevate its employees to achieve their dreams and rise to their professional aspirations. Tera said she has been consistently uplifted by her mentors, BART’s training and educational opportunities, and the many managers who have supported her in her rise through the ranks. 

“Us managers at BART have a lot to offer,” she said, reflecting. “We are just waiting for our employees to come and ask us how to grow and expand their knowledge.” 

 

Over the past three decades, Tera has hit many of her most major life milestones while working at BART. In her first year at BART, she got married. Not long after that, she had her first child, and later, her second.  

She now does for her daughter what her mom once did for her. 

“I’ll see opportunities and go, ‘Baby, you should apply for this!’” The approach has paid off so far, she said. 

Tera Stokes-Hankins, Chief Transportation Officer at BART

We invite you to read BARTable's suggestions for honoring and celebrating Black History Month here and to explore One Book One BART's Black History Month Reading List, which highlights a selection of books that illuminate and educate readers about the experiences of Black Americans, especially in the Bay Area. 

BART employees: Later in the month, you will receive an invitation via District Announcements for a special Black History Month event hosted by the Employee Resource Group.

Take transit to Fleet Week; BART running longer trains for the weekend (10/12 & 10/13)

Promotional poster for the 2024 air show in San Francisco, featuring a map with public transit routes to the event, including BART and Muni lines. Includes details on online ticket purchases, real-time departures, local event information through the BART website and app. Dates of the event are October 11-13, 2024.

San Francisco Fleet Week 2024 begins Monday, Oct. 7, and culminates on Monday, Oct. 14, and transit is the best way to get there as thousands of people flood the city for air shows and other special events.

To accomodate the predicted crowds, BART will be running longer trains that weekend: Saturday, Oct. 12, and Sunday, Oct. 13. 

Here's how to reach the various air show viewing areas with BART + Muni:

  • Pier 39: Take BART to Embarcadero Station and use Exit A1 to transfer to the Muni F Market streetcar or bus.
  • Fort Mason, Marina Green, and Crissy Field: Take BART to Montgomery St and use Exit A1. Walk to Kearny St and board the Muni 30 Stockton bus.
  • Fort Mason (option 2): Take BART to 16th St Mission and use Exit B to board the Muni 49 Van Ness bus.

Rider Tips

Parking is free at all BART stations except Milpitas and Berryessa/North San Jose (which are operated by VTA) on the weekends. Pay for parking easily on the BART app.

Before you leave home, put Clipper card on your cellphone through either Apple Pay or Google Pay. Please ensure you have sufficient funds for a round trip. Plan at the cost of your trip in advance.

Real-time departures and train alerts can be found at bart.gov/eta or on the BART app. 

Discover more fun events happening this weekend on BARTable

Fewer riders witnessing fare evasion as BART rapidly advances installation of Next Generation Fare Gates

There’s been a big decline in the number of riders who say they’ve witnessed fare evasion on BART. For our latest Quarterly Performance Report, we asked riders, “did they see anyone enter or exit the station without paying their fare today?” Only 17% of those questioned said they had, which is a drop of nearly 1/3 from the same period just a year ago when 25% of respondents said they had witnessed fare evasion. 

In the last 12 months, BART has installed Next Generation Fare Gates at more than 20 stations across the system. More stations are getting new gates every month. In just the last few days installation work began at Concord, El Cerrito Plaza, Glen Park, and San Leandro stations.

“The decline in fare evasion sightings is the latest indication that Next Generation Fare Gates are transforming the rider experience,” said BART General Manager Bob Powers. “We know it’s not possible to stop 100% of fare evasion, but we are seeing that these state-of-the-art, durable gates are proving themselves to be more resistant to fare evaders and are deterring unwanted activity on BART.”

As more stations receive new gates, BART’s crime rate has dropped. Overall crime on BART was down 17% last year even as BART served 2.6 million more trips than it did in 2023.

As fewer riders are seeing fare evasion, participation in the Clipper START discount program is skyrocketing. Clipper START trips on BART for the latest quarter more than doubled to 363,238 from only 150,282 a year ago. That’s a 141% increase. Clipper START provides a 50% discount on Bay Area transit to eligible riders who have an annual household income of 200% of the federal poverty level or less. 

BART has heavily promoted enrollment in Clipper START throughout the process of installing new fare gates. BART is on track to have Next Generation Fare Gates at all 50 stations by the end of this year.

List of discounts BART offers through Clipper including a QR code that links to additional info.

Edward Wright

Edward Wright was elected to the BART Board of Directors in November 2024, representing the 9th District. He was elected to serve as Board Vice President for 2026. Prior to joining the BART Board, Edward led transportation policy and communications for three local legislators; served as a Transit Strategy and

BART provides more details about computer equipment problem preventing the start of service on 9/5/25

Watch the board update

Update 9/11/25

BART General Manager Bob Powers, Deputy General Manager Michael Jones, Assistant GM of Operations Shane Edwards, and Assistant GM for Infrastructure Delivery Sylvia Lamb provided an update (video above) of two recent service disruptions. On September 5, a computer equipment problem following overnight network upgrade work prevented the on-time start of Friday morning BART service. East Bay service was started at 9:30am and full service was available at 11:45am. On August 29, a report of smoke in the Transbay Tube impacted BART service between Oakland and San Francisco for several hours during the Friday evening commute.

Update 9/6/25

BART is providing more details about Friday's disruption in this memo to our Board of Directors. It will be discussed at Thursday's (9/11/25) Board of Directors meeting that starts at 9am during the General Manager's Report. 

Update 09/05/25, 11:45am:

Regular BART service has resumed throughout the system. All stations are now open. 

East Bay service was restored at 9:30am and full service was restored at 11:45am.

This service disruption occurred due to a computer equipment problem following overnight network upgrade work. The work is part of an ongoing multi-year project to replace the communications and computer systems, including  hardware such as switches and routers, that support BART operations.

This is not a new project and BART has been doing this work during the hours we are not running without issues previously. 

Something related to the upgrade work last night triggered a problem preventing all of our communication systems to function properly. Crews were able to isolate where the problem was coming from and they stabilized the system. We are investigating exactly what went wrong. 


Update 09/05/25, 9:15am: 

Limited East Bay service will start at approximately 9:30am. There is currently no service through the Transbay Tube and no service at any San Francisco stations or on the Peninsula.

Yellow Line will service will resume from Antioch to 12th Street Oakland. Blue Line service will resume from Dublin to MacArthur. Orange line service will resume from Berryessa to Richmond. BART to Antioch service is resuming now.


A computer equipment problem following network upgrade work is preventing the start of service this morning. Seek alternative means of transportation. bart.gov/alternatives provides options without BART service.

A map showing other means of public transportation that do not include BART