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Policy and Reports

General Orders, Policies and ProceduresThe Lexipol Manual contains all the policies established by BART PD to maintain the safety of employees while p

Sales and Group Sales

Tap and RideTap and Ride is a new way to pay for BART at the fare gates that lets riders tap their contactless debit or credit card or use mobile paym
In Person, Lake Merritt Station (Oakland) and Embarcadero Station (San Francisco) offer in person services in the BART system. There are various locations in the, BART Customer Service Center at Lake Merritt Station, Hours: Monday-Friday, 8:30 am–4:45pm (Excluding all observed holidays)Location: Lake Merritt Station (concourse level), 800 Madison Street, Oakland, C, Clipper® Customer Service Center at Embarcadero Station, Hours: Monday - Friday, 8am – 12pm, 1pm-5pm; Saturday, 9 a.m.-11:30 a.m., 12 p.m.-2 p.m.Location: Embarcadero Station (concourse level), 298 Market St
Group SalesFor orders, please contact Group Sales at 510-464-6964 or email us at [email protected]. Group Sales is currently only selling Travel Aut

Green Buildings and Infrastructure

BART uses guidance by organizations like the US Green Building Council® (USGBC) and the Institute for Sustainable Infrastructure (ISI) for building co
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Address: 2150 Webster Street, Oakland, CA 94612 Certification and year: LEED Gold in 2023 More details about BHQ’s LEED certification found in this Fe
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Address: 1620 Berryessa Road, San José, CA 95133 Certification and year: Envision Platinum in 2021 The Santa Clara Valley Transportation Authority (VT

Discounts

We offer a variety of discounts. There are no discounts available at the BART vending machines. All discounts are set up in advance through Clipper. A

Service Animals/Pets

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Service AnimalsService animals are defined by the Americans with Disabilities Act (ADA) as any guide dog, signal dog or other animal individually trai

Public Records

Agendas and MinutesRegular meetings of the Board of Directors and Standing Committees are held on the second and fourth Thursdays of each month - Janu

Insurance

Certificate of InsuranceThe BART Certificate of Insurance form should be completed by an authorized insurance representative/agent on behalf of any su

Military Equipment Use Policy

Assembly Bill  481 requires each law enforcement agency's governing body to adopt a written Military Equipment Use Policy by ordinance in a public for

Board-Adopted Policies

2025 Safety Management Policy2024 Rules of the Board of Directors (Updated from 2015)2024 Debt Policy (approved 2017, amended 2024)2024 District Suspe