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BART reopens long-closed Station Agent booth at Civic Center/UN Plaza Station
Station Agent Tina McDonald is pictured in the newly reopened secondary Station Agent booth at Civic Center/UN Plaza Station. A long-closed secondary Station Agent booth has officially reopened at Civic Center/UN Plaza Station, bolstering BART’s ongoing efforts to enhance the rider experience and increase
BART will no longer accept paper/magstripe tickets beginning Nov 30
Beginning November 30, 2023, paper tickets will no longer be accepted at BART as fare payment and for use at the fare gates. This change is occurring as BART begins to roll out new state of the art fare gates which will not accept paper tickets and as Clipper prepares for the launch of the next generation of Clipper.
Paper tickets balances cannot be transferred onto a Clipper card. BART offers paper ticket refunds for tickets with a remaining value greater than $1.00. It can be multiple tickets that add up to $1 or more. Click here for directions to request a refund.
There is no deadline for requesting a refund. Refund requests do not need to be submitted by November 30th.
Pay By Phone
Clipper is now available through Apple Pay and Google Pay. Riders can get a new Clipper card on their phones for free (normally $3). Funds added using Apple Pay and Google Pay are immediately available for use.
Set up is easy and can be done on the spot or in advance while you are at home. Every rider needs their own digital card. For families travelling together, multiple cards can be added to an Apple phone, but users must turn off Express Transit mode to toggle between each card when tagging at the fare gate.
Next Generation Clipper
BART has moved to a Clipper-only fare payment system because the region has prioritized the use of Clipper as the Bay Area’s all-in-one transit card administered by the Metropolitan Transportation Commission. In calendar year 2024, the next generation of Clipper will be rolled out including open payment which provides the option to tag a credit/debit card at a BART fare gate, including Apple Pay or Google Pay, without setting up a card on your phone in advance. The next generation of Clipper also opens the door for new discount programs, promotions, and potentially fare capping for BART riders.
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September 11, 2023 Update:
Beginning Saturday, September 30, 2023, BART will no longer sell magstripe paper tickets at SFO. Only Clipper cards will be available at SFO vending machines and riders will continue to be encouraged to add a Clipper card to their phone for a card-free option.
BART began offering paper tickets at SFO in October 2022 in response to global supply chain issues impacting the region’s plastic card inventory. The region now has an adequate supply of cards and BART will eliminate the sale of all paper tickets. This includes the sale of red paper tickets at the Customer Service window at Lake Merritt Station for RTC applicants waiting for their Clipper card to arrive and paper tickets for group sales.
Riders are still able to use the paper tickets they already have on hand, including weekend promotion tickets, to enter and exit through most fare gates until November 30, 2023.
Officer-involved shooting at Union City BART Station parking lot
(Tuesday, 11/19 11:45am update)
Statement from BART Police Chief Kevin Franklin on the incident at Union City Station:
"On Monday, November 18, at 8:57pm BART PD officers responded to a report of reckless driving in the parking lot of Union City Station. As part of the overall investigation, the two responding officers conducted a traffic stop. During the traffic stop, the driver is alleged to have assaulted a police officer which led to one of the officers discharging their firearm.
The suspect, 32-year-old Jasmine Gao of Union City, was shot in the upper body. Gao was provided with immediate first aid and was taken to a nearby hospital for treatment. Once medically cleared, she will be charged with assault with a deadly weapon on police, reckless evading, failure to follow a court order, and resisting arrest with an enhancement of committing a felony while out on her own recognizance. She also had two outstanding arrest warrants. The suspect is reported to be in serious, but stable condition.
Pursuant to standard department protocol, drug and alcohol testing was conducted for the officer who fired their service weapon. Per policy, both officers had their body-worn cameras activated.
Union City Station was closed Monday night as part of the investigation and was reopened in time for the start of BART service Tuesday morning. Union City Police also responded to the incident and provided support including securing the scene. Anybody who may have additional information should contact BART PD detectives at 510-464-7040."
(Tuesday, 11/19 9am update)
Here's the entry for this incident in BART PD's daily log:
245 (c) PC / 2800.2 CVC / 166(a)(4) PC / 148(a)(1) PC / Warrant (x2) Arrest (Prohibition Order will be issued) – Union City Station
11/18/2024 2057 hours Officers conducted a traffic stop and contacted the driver Jasmine Gao (05/03/1992, Union City). During the incident, an officer involved shooting occurred. The suspect was taken into custody and transported to hospital for treatment. Once medically cleared, Gao will be booked into the Alameda County jail in Dublin on the above listed charges. 2411-1355 L26
Additional info:
The listed charges include assault with a deadly weapon on police, reckless evading, failure to follow a court order, and resisting arrest with an enhancement of committing a felony while on your own recognizance.
BART Police confirms an officer-involved shooting took place approximately 9:30pm on Monday, November 18, 2024 in the parking lot of the Union City BART Station. One suspect was shot by police and transported to the hospital. Their condition at this time is unknown. BART Police closed the station on Monday night for the investigation. More details will be released as information is confirmed.
Per policy, BART’s Office of the Independent Police Auditor has been notified and has responded to the scene for their investigation.
BART’s schedule will change on August 11, 2025, to improve key transfers
On Monday, August 11, 2025, BART will make minor schedule changes in coordination with the region’s other transit systems as part of a collective effort to sync schedules, reduce impacts, and improve transfers for transit riders in the Bay Area.
Minor Adjustments
Overall, some departure times will shift by a few minutes, and we encourage riders to check the schedule before August 11, 2025, to see if their trip is impacted.
The BART Trip Planner has been updated with the new schedule so riders can start planning their trips using the date August 11, 2025, and beyond. PDF timetables have also been posted.
Improved Connections
- The BART to Antioch connection at the transfer platform will speed up. The wait time will be reduced from seven minutes between arriving on the BART to Antioch DMU train to departing on the BART Fleet of the Future train to four minutes.
- BART trains will have a longer dwell time at Millbrae Station for improved reliability of Caltrain and SamTrans connections.
- BART trains will have a longer dwell time at Dublin/Pleasanton Station for improved LAVTA Wheels connections, and Wheels made changes to speed up the following trips:
- Riders from East Dublin to Downtown San Francisco will save 17 minutes in the morning peak for riders who take LAVTA’s Wheels #2 and BART.
- Riders from Pleasanton to Downtown San Francisco will on average save 15 minutes in the morning peak for riders who take LAVTA’s Wheels #8 and BART.
- Riders from Livermore to Downtown San Francisco will save 17 minutes in the morning peak for riders who take LAVTA’s Wheels #10R and BART.
- BART will have more even train spacing between the Orange & Green lines from Berryessa to Richmond for improved connections with VTA, AC Transit, and Union City Transit bus service. Currently trains run every 7 and 13 minutes toward Berryessa, and it will now be 9 and 11 minutes. Trains heading in the Richmond direction will go from 9 and 11 to 10 and 10.
Transit Coordination – The Big Sync
Bay Area transit agencies have been syncing schedules in a whole new way to make riding transit even faster and improve transfer reliability and timing. Transit agencies from across the region are rolling out new schedules in mid-August in coordination with each other and have now aligned the timing of schedule changes twice each year, once in summer (mid-August) and once in winter (mid-January).
This is the third iteration of a coordinated Big Sync in the Bay Area. Agencies meet several months in advance of each schedule change to share planned changes and to look for opportunities to improve transfers.
Advancing schedule change alignment is a key priority for Bay Area transit general managers who meet on a weekly basis to make transit more rider-focused and efficient.
Weekdays
August 11, 2025, Weekday Service for Antioch to SFO (Yellow) Line.pdf
August 11, 2025, Weekday Service for Berryessa_N San Jose to Daly City (Green) Line.pdf
August 11, 2025, Weekday Service for Berryessa_N San Jose to Richmond (Orange) Line.pdf
August 11, 2025, Weekday Service for Dublin_Pleasanton to Daly City (Blue) Line.pdf
August 11, 2025, Weekday Service for Richmond to Millbrae + SFO (Red) Line.pdf
Weekends
August 11, 2025, Weekend Service for Antioch to SFO (Yellow) Line.pdf
August 11, 2025, Weekend Service for Berryessa_N San Jose to Daly City (Green) Line.pdf
August 11, 2025, Weekend Service for Berryessa_N San Jose to Richmond (Orange) Line.pdf
August 11, 2025, Weekend Service for Dublin_Pleasanton to Daly City (Blue) Line.pdf
August 11, 2025, Weekend Service for Richmond to Millbrae + SFO (Red) Line.pdf
*This article was posted on July 31, 2025
Take BART to Oakland Museum of California before it closes Aug. 23 for renovations
Oakland Museum is getting a makeover and won’t open again until spring 2010 By Hong Ho, BART Marketing Intern The Oakland Museum of California has a packed schedule of exhibits and special events in the next few weeks – giving visitors plenty of reasons to check out the museum before it closes Aug. 23 for a
Public gets first chance to attend BART Board meeting in person since arrival of pandemic
The BART Board meeting this Thursday, September 22 will be held at night and will offer members of the public their first chance to attend in person since March 2020. The meeting, which starts at 5pm, will also be the first open to in-person attendance to be held at BART’s new headquarters at 2150 Webster
BART will run Saturday service for 2024 Presidents Day, 2/19
BART will run a Saturday schedule on Presidents Day, Monday, February 19, 2024. Saturday service means BART will open at 6am and close at midnight. For the most up-to-date schedule information use our Trip Planner or our official BART app to plan your specific trip.
Presidents Day is also a parking holiday. Parking will be free at all stations except for Milpitas and Berryessa/North San Jose. All other parking rules will be enforced.
The Valley Transportation Authority operates the lots at Milpitas and Berryessa/North San Jose and their parking rates still apply. Consult the VTA's site for more info on parking: Parking at the Milpitas & Berryessa Transit Centers | VTA
BART Service Will Not Run Between Richmond and El Cerrito del Norte on Red Line on President's Day (Free buses will replace train service)
Over Presidents Day weekend, February 17-19, 2024, BART crews will work around the clock to replace track equipment near Richmond Station. Work will also be done to reduce vegetation that could impact service. Free buses will replace trains on that stretch of track all three days of the holiday weekend.
Additionally, the Red Line will be cancelled while this work takes place. However, a shuttle train will operate every 20 minutes between Millbrae and SFO with regular Red Line departure times.
This is the first of four non-consecutive weekends in February, March, and April when workers will replace an interlocking near Richmond Station.
Riders traveling to or from Richmond Station should expect 20-minute delays on these weekends. Read more about the project here.
Keep up with the latest updates for trackway repair projects that impact service by going to https://www.bart.gov/schedules/advisories. BART’s Trip Planner has been improved to show the full customer journey of bus bridges. The Trip Planner will show the bus bridge on work weekends.
BART to offer regular service during APEC conference in downtown SF
BART will run its normal service during the upcoming Asia-Pacific Economic Cooperation summit, which is scheduled for November 11-17 at Moscone Center in downtown San Francisco. Enhanced security for the summit will lead to some road closures near the event as well as impacts on other public transit services. But BART will continue to run trains with normal stops at all four downtown San Francisco stations throughout the summit. There will be no station closures and no exit/entrance closures.
BART will add train cars to lengthen trains in anticipation of higher ridership due to Bay Bridge lane closures. All transbay trains will run as 8-car trains (currently some transbay trains run as 6-car trains).
View SFMTA's guide for street impacts and Muni impacts.
With major traffic impacts expected throughout the APEC summit, BART will remain a convenient option for traveling to and from downtown San Francisco. Popular landmarks including Union Square and Yerba Buena Gardens (Powell Street) as well as the Ferry Building (Embarcadero) are located near our downtown San Francisco stations. You can get more info on parking at BART here.
BART now has more frequent service to and from SFO than ever before. Check out our airport guide.
BART to begin transitioning to Clipper-only stations as part of efforts to phase out paper tickets
BART is expanding the number of stations where the only fare product available for purchase from a BART ticket machine is the reusable, reloadable, and regionally accepted Clipper card. BART is rolling out a pilot program to eliminate the sale of paper magstripe tickets at the following 4 stations this summer
BART to single track in Lafayette Saturday 11/16 for last major work on track rebuild
BART will reduce service between the Orinda and Walnut Creek stations on Saturday, November 16 th to make way for a vital track rebuilding project near the Lafayette Station. Trains will run on a single track between Orinda and Walnut Creek. Riders should expect delays of 20 to 30 minutes. Additionally, some